Frequently Asked Questions

To convert sale challan into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

The error "Invalid Value (S.No.:1)" typically indicates a problem with the serial number or item sequence in the purchase order.
Step 1: Data Entry Mistake:Review the entire purchase order to identify any data entry errors or incorrect entries in the S.No. field.
Correct any mistakes or discrepancies in the serial number sequence.
Step 2: Double-Check Quantity Accuracy: For each item, verify that a quantity is specified. Ensure that there are no blank or zero quantity entries.

To record Sales Return against the sale made in the previous month in BUSY, you can follow these steps:
 Step 1: Open your company, then go to the Transactions menu.
 Step 2: Select Sales Return ( Cr. Note) and click on Add.
 Step 3: Enter all the required details such as Date, voucher no., Party, etc.
 Step 4: You need to enter the original voucher no. of sales made in previous month.
 .

To calculate the price of a product directly in the sales voucher without having to do it manually in BUSY, you need to follow these steps :
Step 1: Go to administration menu click on masters
Step 2: Items click on modify mode and select item now mention the default sale or purchase price in item master and click on save button.
Step 3: Now during entry price will automatically show up when select an item.

If you want to buy both tax and tax free items then you follow these steps:
Step 1: Go to transactions menu then select purchase voucher and click on add.
Step 2: Enter the required details such as date, voucher number, purchase type should be as either multirate or itemwise.
Step 3: After that select party and enter item details then apply tax. Make sure the correct tax category should be mentioned in the item master.

To add multiple GST rates to an invoice in BUSY,You should do below steps: 
 Step 1: Create desired voucher. 
 Step 2: In sale/purchase type select either Multirate or item wise as per your requirement like local or central. 
 Step 3: If not created then can create Sale/Purchase type by press F3 on that field. 
 Step 4: So it will apply tax accordingly the specify tax rate in item master.

If a particular item not coming up during voucher entry then might be that item is deactivated. To check and re activate it follow the below steps:
Step 1: Go to administration menu then select utilities sub menu.
Step 2: Select de activate masters then choose master type as item and tick on one item.
Step 3: Enter the item name then set N on and save. Now that item will be shown during voucher entry.

In BUSY, You need to specify the station, pin code along with transport details. 
Note: In the transport window, the station and pin code should be mentioned according to the shipping place. If the billing and shipping addresses are the same, the station and pin code must be identical for both. However, if there is a different shipping address, you need to specify the station and pin code according to the shipping location.

If you want to add the port address manually, please follow these steps. 
 Step 1. You can add a port address for export parties or SEZ unit parties. 
 Step 2. After entering the details and saving the voucher, an Export Shipping Details option will appear. 
 Step 3. Click on Update Port Address and enter the required details such as address 1, address 2, place, pin code, and state, then save

If your party name is not showing in the dropdown of party name while creating the sales voucher in BUSY please follow these steps:
Step 1: Make sure you have selected correct group name in account such as sundry debtors and creditors,cash or bank 
Step 2: If still not showing in that case take a backup of your latest data
Step 3: Then go to house-keeping menu 
Step 4: Then run regenerate master help files