Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i convert the sales quotation into sales invoice in BUSY?

To convert the sales Quotation into original sales invoices, you can follow these steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales quotation of selected party will appear in a window.
Step 4: Select the required sales quotation and save the voucher.

How can i convert sales challan into original sales invoice in BUSY?

To convert sales challan into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

How do I convert sale challan into sales invoice in BUSY?

To convert sale challan into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

Can i adjust the order in sales invoice in BUSY?

To adjust sales order into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in header part of invoice..
Step 3: Press F11 at item grid, All pending sales order with selected party will appear in a window.
Step 4: Select the required order and save the voucher.

Can i create duplicate voucher from existing invoice in BUSY?

Yes, you can create duplicate voucher from existing invoice in BUSY by follow the below steps:
Step 1: Go to transaction section then click on required voucher type and choose modify tab.
Step 2: Now, specify the voucher series, date and number to access the invoice in modify mode.
Step 3: Next, Press F12 key then select duplicate voucher. a copied voucher will appear on new voucher number.
Step 4: Check the details and save the invoice.

How to troubleshoot voucher generation issues in BUSY?

Pls Follow the Below Steps For Voucher Generation Issue :
Step 1: Select Correct voucher series, date and Sale Purc type according to local,central, export etc.
Step 2: Enter the Item details with correct tax rate.
Step 3: If Data has been freezed or disallow back date entry then not be able to pass the voucher entry.
Step 4: If company beginning Financial Year is different ,We Should have to pass the entry in correct Financial Year.

I need to cancel or modify a sales invoice in BUSY but it does not seem possible. Is there any way to cancel or edit a finalized sales invoice?

Yes, you can modify or cancel the sales invoice in BUSY by following the below steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Choose the Modify option and access the required invoice in modify mode
Step 4: Now, You can update the required details and save the invoice in case of modification and to cancel the sales invoice press Ctrl+X shortcut and provide a remark for the cancellation.

I need the bill summary in the rd line but TCS amount in the nd line in my sales invoices. Is there a way to do this?

TCS amount appears on different lines in sales invoices because the bill sundry works like a flexible field. It can be in the second or third line. It's positioned this way to be applied after all other bill sundries, ensuring it's calculated on the net bill amount.
there's an option to standardize bill sundries, but it's not recommended to standardize them because TCS should be charged based on the net bill amount.

The place of supply in the E-Way bill is showing the foreign buyer's address instead of the Indian port address. How can I fix this?

If you want to change the port address, please follow these steps. 
Step 1. You can add a port address for export parties or SEZ unit parties.
Step 2. After entering the details and saving the voucher, an Export Shipping Details option will appear.
Step 3. Click on Update Port Address and change the required details such as address 1, address 2, place, pin code, and state, then save

The new brand name I am adding is not getting saved during purchase entry even though I add it in F What should I do?

To add the item master during purchase voucher entry in BUSY, follow these steps:
Step 1: Go to transaction section then click on purchase voucher type
Step 2: Click on add then specify the required details for voucher entry.
Step 3: Now, press f3 at item grid to create a new item master then update all required details and save the master.
Step 4: Select the required item details, quantity and more then save the bill.
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