Frequently Asked Questions

In BUSY, GST calculations are done at the transaction level. This means that when you are creating transactions like sales or purchases, the tax will calculate as per the tax category specified in the item master and the sales/purchase type selected at the voucher level and in cases where you are dealing with pure accounting vouchers, such as journal entries or payments, you need to post accounting entry with GST details.

Its Depend on which inventory feature are you using in BUSY. As it gives priorities accordingly, for that we need to check following option step by step.
Step 1: Administration 
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory 
Step 5: On right bottom side, Pricing mode in voucher what you have selected accordinly sale price will show.
Step 6: Are you using MRP wise details feature then Sales Price will show accordingly.

If you want to ensure that correct data is going in your GST report please follow these steps:
Step 1: Make sure you have enter all the transactions in BUSY properly
Step 2: Ensure that you are using the latest version of BUSY software
Step 3: Make sure you have specified the correct tax rate in tax category field of item master
Step 4: Make sure you have selected correct sale/purchase type in voucher 

No, it is not recommend to delete a purchase voucher even if you transfer the stock to the main store because it will impact the stock. If  still want to delete purchase voucher follow these steps:
Step 1: Take data backup from company menu.
Step 2: Go to transactions and click on purchase.
Step 3: Now click on modify and open purchase voucher want to delete, now press F8 key and delete voucher.

To enter a purchase that comes in multiple tax rates items, you need to follow these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select purchase voucher then click on add and enter the required details such as date, voucher number and select the purchase type as either multirate or itemwise.
Step 3: Enter item details then apply tax. The tax rates should be mentioned in the item masters.

In BUSY, we have to pass the sales voucher from Transaction Menu. When we receive the payment amount from the customer then have to pass the receipt Voucher.
If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

The possible reason for reflecting incorrect value in report is the incorrect data entry. 
 Further If you face mismatches, such as values appearing differently in reports compared to after entering on a specific grid, follow these steps:
 Step 1: Take the latest backup of your data 
 Step 2: Now, Go to Housekeeping then click on Update master balances
 Step 3: After complete the process, check the report once again.

To record a purchases made from another state in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central if the purchase made from another state.
Step 3: After that select party and enter item details in voucher and apply tax then save the voucher.

If you want to change the caption of party name field in sales voucher please follow these steps:
Step 1: Go to transactions menu then open the voucher such as sale
Step 2: Click on add button to create it after that press the shortcut key ALT+CONTROL+SHIFT+C
Step 3: Select set caption option as Y available in the right side of material centre field
Step 4: Then specify the new caption and save the changes 

If you encounter an error or issue while generating and invoice. then follow the steps.
 1. Ensure that have you enter the correct details in invoice such as Date of invoice, Party
 name, Saletype, Item details or its price.
 2. Check that, is there any features or warning has enabled or not ? may some windows 
 are showing and customer think that this is error but actually it is not.