Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Can i change the caption of party name field in sales voucher?
If you want to change the caption of party name field in sales voucher please follow these steps:
Step 1: Go to transactions menu then open the voucher such as sale
Step 2: Click on add button to create it after that press the shortcut key ALT+CONTROL+SHIFT+C
Step 3: Select set caption option as Y available in the right side of material centre field
Step 4: Then specify the new caption and save the changes
How do I correct errors or issues with invoice generation in BUSY?
If you encounter an error or issue while generating and invoice. then follow the steps.
1. Ensure that have you enter the correct details in invoice such as Date of invoice, Party
name, Saletype, Item details or its price.
2. Check that, is there any features or warning has enabled or not ? may some windows
are showing and customer think that this is error but actually it is not.
How can I convert a sales order into an original invoice?
To convert the sales order into original sales invoices, follow these steps:
Step 1: Go to transaction section then click on sales
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales order with selected party will appear in a window.
Step 4: Select the required sales order and save the voucher.
My sales invoice is not getting generated after I made some changes. What could be going wrong?
There could be several reasons why your sales invoice is not getting generated after making changes, you need to follow below steps:
Stesp 1: Some possible reasons could be incorrect settings or configurations, missing or incorrect data entry, or a technical issue with the software.
Stesp 2: It is recommended to check your settings and data entry, and if the issue persists, then you need to clarify what exact changes you have made.
What should i do if BUSY get stuck when I try to select a party?
To resolve the issue of BUSY hanging when select party during voucher entry, follow the troubleshooting steps:
Step 1: Take backup of your data.
Step 2: Open that party master and resave it again then check.
Step 3: Go to housekeeping then select regenerate master help files option and tick on account only then press ok to run this process.
Step 4: If same issue persists then run reindex database process from the housekeeping menu.
Can I edit a submitted SEZ export invoice in BUSY if correction is required?
You can edit SEZ export invoice in BUSY as given below steps
1.Open your company and go to administration
2.Select sale voucher/invocie
3.Select modify and select voucher series,voucher number and proceed
4.Now you can modify the required changes in voucher and save the changes
Note:It is recommended to contact your tax professional for any changes on portal or if SEZ export invoice is uplaoded on portal before making any changes in same invoice in BUSY
What is the process to get IGST and GST credit on imports in BUSY?
To get IGST and GST credits on import in BUSY, you need to record purchase voucher by using these steps:
Step 1: Go to the Transaction menu and click on Purchase.
Step 2: Click on Add and enter all the required details such as Date, Vch no, etc.
Step 3: Purchase Type should be of Import fill all the details.
Step 4: Apply IGST in Bill Sundry and save the transaction.
How does the software handle GST taxes automatically? How are the GST entries posted?
In BUSY, GST calculations are done at the transaction level. This means that when you are creating transactions like sales or purchases, the tax will calculate as per the tax category specified in the item master and the sales/purchase type selected at the voucher level and in cases where you are dealing with pure accounting vouchers, such as journal entries or payments, you need to post accounting entry with GST details.
Why is the sale price showing wrong even after changing configuration settings in BUSY?
Its Depend on which inventory feature are you using in BUSY. As it gives priorities accordingly, for that we need to check following option step by step.
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: On right bottom side, Pricing mode in voucher what you have selected accordinly sale price will show.
Step 6: Are you using MRP wise details feature then Sales Price will show accordingly.
How can I ensure that the correct data is going in my GST report?
If you want to ensure that correct data is going in your GST report please follow these steps:
Step 1: Make sure you have enter all the transactions in BUSY properly
Step 2: Ensure that you are using the latest version of BUSY software
Step 3: Make sure you have specified the correct tax rate in tax category field of item master
Step 4: Make sure you have selected correct sale/purchase type in voucher