Frequently Asked Questions

To convert the sales order into original sales invoices, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales order with selected party will appear in a window.
Step 4: Select the required sales order and save the voucher.

Yes, you can change the voucher type for existing entry by F6 shortcut key in BUSY, You can follow these step to change voucher type.
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then access the invoice in modify mode.
Step 3: Now, Press F6 shortcut key to change voucher type then select the required voucher type and save the voucher.

If error showing in bulk sales invoice during process of Bulk voucher creation and modification.
 Pls follow the below steps :
 Step 1: Make sure that you have selected all the required field which is used in the voucher.
 Step 2: Make sure to select the correct item price value with gst tax rate.
 If Still issue presists, can contact customer support 24X7 on 8282828282 or email at support@busy.in

If you want to regenerate all vouchers together you can do this by following these steps:
 Step 1: First of all take the latest backup of your data 
 Step 2: Then go to house keeping menu
 Step 3: Then click on regenerate dual vouchers option and run this 
 Note: If you did some changes in your voucher only in that case run this option otherwise its not required

If you want to create a duplicate sale voucher in BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on voucher such as sale,purchase etc
Step 3: Open the voucher from modify or list button that you want to create a duplicate
Step 4: Then click on copy button or press the shortcut key F12 
Step 5: Then click on duplicate voucher and then your duplicate voucher will be created 

It is not recommended to delete a voucher if you have automatic numbering
If you still want to delete a single voucher in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sales,purchase etc
Step 3: Afterwards open the invoice from modify or list button that you want to delete
Step 4: Then click on delete button or press the F8 key to delete the voucher

To remove discount calculation from GST but retain it on the invoice, please folllow below steps : 
 Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry 
 Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

If changes to the software caused purchase returns not to be captured, follow these steps:
 Step 1:If you have a recent backup, restore it. If not, share the details of changes you made through anydesk or remote desk.
 Step 2:Take a backup and Regenerate dual voucher, or
 Step 3:Run Update Voucher GST Summary.
 Step 4:Ensure you're using the latest BUSY version; if not, download and install the latest version.

For enabling the item wise discount option in BUSY follow below steps:
 Step 1: Go to administration menu and select configuration option.
 Step 2: Then select voucher series configuration option then select the sale return voucher type and select relevant series.
 Step 3: Then click on voucher configuration button and in next window of voucher configuration mention Y on item wise discount option and then click on save button.

Please provide more details as which fields are showing up blank in voucher. Further, you can follow these steps to generate an invoice in BUSY.
 Step 1: Open your company and click on Transaction. 
 Step 2: Select the voucher type which you want to add such as Sales, Purchase, etc. 
 Step 3: Enter the necessary details such as Date, Vch Number, Party, Item, etc and save the transaction.