Frequently Asked Questions

You should have to edit the first then run regenerate dual voucher in the BUSY for the tags and account head.
 Step 1: When you do the changes for tags and account head in the bill sundry then re enter it that bill sundry in the voucher after removing from the F9 shortcut Key and save it. 
 Step 2: Then after data backup run the regenerate dual voucher from housekeeping

You should have to edit the first then run regenerate dual voucher in the BUSY for the tags and account head.
 Step 1: When you do the changes for tags and account head in the bill sundry then re enter it that bill sundry in the voucher after removing from the F9 shortcut Key and save it. 
 Step 2: Then after data backup run the regenerate dual voucher from housekeeping

If the item information window is not showing on the purchase voucher's right side, then you need to check these:
1. Might be you are using the BUSY 17 or lower version as it is not available in lower version. So check in the latest version of BUSY
2. May be your screen is cutted from right side, in that you need to adjust your system's screen resolution. The recommended resolution is 1366X768.

To resolve the issue of transferring a sale from regular GST billing to non-GST billing in BUSY, you can follow these steps:
 Step 1. Open the sale voucher in BUSY.
 Step 2. Go to the 'Billing' section of the voucher.
 Step 3. Change the GST rate to '0%' or select the appropriate non-GST tax rate.
 Step 4. Save the changes.
 Step 5. The sale will now be transferred to non-GST billing.

If you have entered the bill yesturday but todays the amount get mismatch then the below steps.
Step 1: Make sure that you have correctly entered the voucher yesturday.
Step 2: If you have sub user then might be the user has modify the voucher.
Step 3: To avoid such issue,then use the audit trial feature. This feature will display the data who has added,modify and deleted the voucher with the date and time.

To make the rate for an item show up automatically when entering it in an entry in BUSY, you need to follow these steps :
Step 1: Go to administration menu click on masters
Step 2: Items click on modify mode and select item now mention the default sale or purchase price in item master and click on save button.
Step 3: Now during entry price will automatically show up when select an item.

To enter a purchase that comes in multiple tax rates items, you need to follow these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select purchase voucher then click on add and enter the required details such as date, voucher number and select the purchase type as either multirate or itemwise.
Step 3: Enter item details then apply tax. The tax rates should be mentioned in the item masters.

In BUSY, we have to pass the sales voucher from Transaction Menu. When we receive the payment amount from the customer then have to pass the receipt Voucher.
If the payment has been received from the customer against sales, then we have to pass the Receipt Voucher.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Receipt Voucher
Step 3: Add the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account.

The possible reason for reflecting incorrect value in report is the incorrect data entry. 
 Further If you face mismatches, such as values appearing differently in reports compared to after entering on a specific grid, follow these steps:
 Step 1: Take the latest backup of your data 
 Step 2: Now, Go to Housekeeping then click on Update master balances
 Step 3: After complete the process, check the report once again.

To record a purchases made from another state in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central if the purchase made from another state.
Step 3: After that select party and enter item details in voucher and apply tax then save the voucher.