Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I apply discount on the total invoice value?

If you want to apply discount on the total invoice value of sales then you can apply Discount at bill sundry during voucher entry by following these steps:
Step 1: Go to Transaction section then select the sales voucher type.
Step 2: Click on add option and then create invoice with required details
Step 3: Next, Select the Discount Bill sundry master at Bill sundry grid and mention the discount amount.
Step 4: Save the Invoice.

How do I cancel or delete an invoice in BUSY?

To cancel or delete an invoice in BUSY, you need to follow the below steps:
Step 1: Go to the transaction menu.
Step 2: Then select the invoice as per your requirement.
Step 3: Open that invoice in the modify mode you want to cancel or delete.
Step 4: Now you can cancel or delete the invoices by clicking on them or by pressing the short-cut key f8 for delete and Ctrl + X for cancel.

I need step-by-step instructions for generating specific types of invoices.

To generate specific types of invoices in BUSY, follow these step-by-step instructions:
Step 1: Open your company in BUSY
Step 2.: Then Go to the transactions tab then click on invoice such as sales and purchase.
Step 3:Then Click on add option
Step 4: Then specify the details such as date, party name, voucher number sale/purchase type ,item,quantity and amount etc then apply the tax and proceed
Step 5: After specifying those details save the invoice

How do I configure automatic date picking in BUSY?

To configure automatic date picking in BUSY follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then from configuration menu select feature and options.
Step 3: Then select voucher series configuration option then select relevant voucher type and series.
Step 4: After selecting series click on voucher configuration option.
Step 5: Then set default date in voucher as system date option.
Step 6: Then click on save button to save configuration.

How do I record refunds or cancellations in BUSY?

In BUSY you can cancel an invoice by using these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select the voucher type which you want to cancel such as Sales, Purchase, etc.
Step 3: Click on Modify and choose the voucher and open it.
Step 4: Click on cancel button and press ALT+X and proceed.
You can open the voucher from the voucher list or related ledger.

How can I update my current years transaction data?

To update the current year transaction data in BUSY, you can create the Voucher in BUSY manually by follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on add then create the invoice with required details and save the same.
Note- If you want to update the transaction in bulk then you can either import voucher from excel or can create multiple transaction through bulk updation.

What should I do if I want to charge IGST as per shipping party details but receive warning for invalid tax as billing party belongs to same state?

If you want to apply tax as per shipping party details and receive error of invalid tax, follow these steps:
Step 1: Go to transaction then click on sales voucher.
Step 2: Click on modify then mention the voucher series, date and voucher number then open the invoice in modify mode.
Step 3: Now, open the billing shipping window and update the billing shipping details in gst report basis field then save the invoice.

I deleted a payroll entry for an employee and re-entered it, but now there are duplicate journal entries showing up. How can I remove the duplicate entry?

To remove duplicate payroll journal entries,please follow steps 
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

How do I correct the date if I enter it wrongly while creating a voucher?What is the process to cancel an e-way bill in BUSY?

You can edit the date if it is wrong while creating a voucher in BUSY. To cancel an e way bill in BUSY, you can follow these steps:
Step 1: Open that voucher which e way bill you want to cancel.
Step 2: Click on cancel button located on top right corner or press ALT+X.
Step 3: Set Y on cancel E way bill on Govt portal and mention reason and remarks and ok.

What is the right way to change account heads or tagging for transactions that are already recorded? Should I edit the voucher or regenerate it?

You should have to edit the first then run regenerate dual voucher in the BUSY for the tags and account head.
Step 1: When you do the changes for tags and account head in the bill sundry then re enter it that bill sundry in the voucher after removing from the F9 shortcut Key and save it.
Step 2: Then after data backup run the regenerate dual voucher from housekeeping
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