Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to revise GST amounts in old invoices correctly in BUSY?

If you want to revise GST amounts in old invoices correctly in BUSY, you can follow these steps:
Step 1: If your invoice created with Taxinclusive sale type then can run "Recalculated Item Tax Amount" from the Housekeeping menu. Before doing this take latest backup of your data.
Step 2: If your invoice created other than Taxinclusive sale type then you have open that invoice and apply tax again and resave again.

How can i modify date in the sale transaction in BUSY?

You can modify date in the sale transaction by following below steps:
Step1: Firstly you need to take backup of the data
Step2: Then go to transaction menu and click on sale invoice then list option.
Step3: Here you are specify date range and enbale or disable other feature as per your requirement and press Ok.
Step4: Now open particular invoice and change date then click on the save option to save the configuration

How Can I add a new sale voucher in BUSY?

To Enter Sale Vouchers in BUSY you have to follow the below given steps:-
Step 1: Go to the transaction menu then click on Sale or Supply outward option then Add button.
Step 2: Then have to mention Header Information as Party name,Date,series.
Step 3: In Sale type you can mention Central or Local Multi rate if you are using multitax rate items
in vouchers either can mention one specific Tax rate Sale type.

How do I add local GST invoice in BUSY ?

If you want to add Local Gst Invoice in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Sales and click on Add. Enter the Date, Voucher no. and choose the Sale Type as L/GST.
Step 3: Now, fill the all required details such as Party, Item, Qty, Amount, etc and save the voucher.

Guide me through the invoice creation process in BUSY.

To generate an invoice in BUSY, follow these steps:
Step 1: Go to the Transaction Menu.
Step 2: Select the voucher you want to create, such as Sales Invoice.
Step 3: Three options will be displayed: Add/Modify/List; click on Add.
Step 4: Select the customer in the party name.
Step 5: Enter the item details, including quantity and rate.
Step 6: Apply tax if applicable, along with any discounts.

How can I apply IGST in purchase voucher?

To apply IGST in purchase voucher, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central if IGST needs to be applied in the purchase voucher.
Step 3: After that select party and enter item details in voucher and apply tax then save the voucher.

How do I apply a freight charges?

If you want to add a freigt in a transaction please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Click on add button to create a new voucher then fill the necessary details such as voucher number,date,party name etc
Step 3: After making a bill you can specify the charges such as freight charges in bill sundry grid and save the voucher.

The software seems to be using my client's GST registration state rather than the actual place of supply to determine which GST to apply. Why is it doing this and how can I override it?

If you are using the billing shipping details then place of supply shows as per the GST basis selected by you in the window. If you select the GST report basis as per party master then place of supply will show as per party state. If you select the billing shipping details, then place of supply will show as per the state mention in the billing shipping details window.

The software is incorrectly applying SGST/CGST instead of IGST when I invoice out-of-state clients for supplies within my own state. What is causing this and how can I fix it?

If you are using the billing shipping details then place of supply shows as per the GST basis selected by you in the window. If you select the GST report basis as per party master then place of supply will show as per party state. If you select the billing shipping details, then place of supply will show as per the state mention in the billing shipping details window.

I'm unable to select the correct place of supply when generating an invoice for an out-of-state client. The software keeps defaulting to my own state. What should I do?

If you are using the billing shipping details then place of supply shows as per the GST basis selected by you in the window. If you select the GST report basis as per party master then place of supply will show as per party state. If you select the billing shipping details, then place of supply will show as per the state mention in the billing shipping details window.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required