Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I want to charge % GST or exempt GST on certain transactions. What are my options?
To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
Step 1: Create a new sales transaction or open an existing one.
Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
Step 4: Continue to enter the other transaction details,
Step 5: Save the transaction
Why does the error of voucher number already exist appear while creating purchase voucher in BUSY?
If the error of voucher number already exist display during purchase voucher entry in BUSY, it means that voucher with same number exist with different or same party in purchase. You can voucher which already exist in database by follow these steps:
Step 1: Go to transaction section then click on purchase voucher type.
Step 2: Choose modfy tab then specify the voucher series, voucher number and click on ok tab.
The accounting software is displaying errors during billing transactions. How can I resolve these errors?
To resolve errors during billing transactions in BUSY, you can try the following steps:
Step 1: Open the relevant voucher.
Step 2: Specify details like, voucher date,Number, type.
Step 3: Ensure that party details like, GSTN, address, station and pincode are correct in party master.
Step 4: If using Billing/Shipping feature then check details mention correctly on that window as well.
If still error persists, can share on support@busy.in
The fields in my voucher are blank. What should I fill in those fields?
If the fields in your voucher are blank, you should fill in the necessary information according to the specific field. For example, if there is a field for the item, you should enter the item details. If there is a field for the account group, you should select the appropriate account group. Make sure to fill in all the required fields to avoid any blank entries in your voucher.
I changed a voucher but the effect is not reflected. What should I do?
If you made some changes to a voucher in BUSY but they didn't save, then it could mean that the
changes you made were not saved at the moment. In this case, you should redo the changes.
However, make sure that after making the changes, you click on the save button After opening voucher in
modifcation way under the transaction. Also, ensure that the voucher completion
has been saved.
Where can I find the distance calculator option under Transport Details in BUSY?
You can find the distance calculator option under the transport window as when you mention the station and pincode in the given field there is option for 'Check Distance' click on it then distance will be auto picked through your given pincode .
Also you can leave distance '0' if there's any discrepancy in pin to pin distance calculation, portal will auto calculate your distance as per given pincode.
How do I fix an error message while generating invoices after updating BUSY?
Please provide more detais as what error message you are getting during invoice generation?
Further can check these troubleshooting steps to fix that errors:
Step 1: Make sure you have opened correct financial year to avoid any date related error.
Step 2: Ensure the BUSY is running as an administrator to avoid any compatibility issue.
Step 3: Check all the necessary details are correct such as Party, Item, Sale / Purchase type, etc.
How can I record transactions as GST exempt or nil rated in BUSY?
To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
Step 1: Create a new sales transaction or open an existing one.
Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
Step 4: Continue to enter the other transaction details,
Step 5: Save the transaction
I am having trouble accessing a voucher. Can you help me locate it?
If you are trouble accessing a voucher then please follow the given steps
Step 1: Go to transaction menu then select desired voucher from the
voucher list.
Step 2: If you do not find desired voucher in the list then you need to
go to administration menu then configuration then feature option
Step 3: Then select inventory and enable the voucher from here then it
will get reflect in list.
Can you guide me through the process of creating or editing an invoice?
The process of creating or editing an invoice, you need to follow these steps:
Step 1: Go to transactions and then select voucher type.
Step 2: Now click on add for creating a new invoice and add all necessary details and click on save button.
Step 3: If want to edit the invoice click on modify mode and open the invoice and do editing in invoice and click on save button.