Frequently Asked Questions

If you want to enter GST separately within a voucher in BUSY and do not want the tax to be applied automatically along with the taxable amount in the item body, then you should keep the purchase or sale type as either Central/Local Multi-rate. After that, click on apply tax, or while keeping the cursor in bill sundry, press F4, and the tax will apply separately in bill sundry.

If you are using the billing shipping details then place of supply shows as per the GST basis selected by you in the window. If you select the GST report basis as per party master then place of supply will show as per party state. If you select the billing shipping details, then place of supply will show as per the state mention in the billing shipping details window.

If you want to add a GRR Number, follow these steps. 
 Step 1. Go to Administration, select Configuration, and click on Voucher Series Configuration. 
 Step 2. Choose the voucher type and click on Series,then Voucher Configuration. 
 Step 3. Enable Input Transport Details by pressing Y. 
 Step 4. When you enter a voucher in that series, you can enter the GRR number in the Transport Window.

If you are unable to select the unit for specific item while creating voucher please follow given below steps:
Step 1: Go to administtration menu
Step 2: Then click on masters 
Step 3: Then click on item
Step 4: Afterwards open the item from modify or list option
Step 5: Then check the unit of that item 
Step 6: Check the unit master is properly specified or not then save the changes accordingly

If software is not calculating the correct tax rate of an item there could be a several reasons of it:
1. If you have selected wrong sale/purchase type in voucher
2. If you have selected wrong tax category in item master
3. If you have specify the date wise tax rate in tax category master
4. If you are using change tax rate on the basis of price option available in tax category

If your sales invoice are not showing the multi rate GST when you already selected the multi rate sale purc type,Then pls follow the below steps.
 Step 1: Make sure that the Tax category should be mention in the item master.
 Step 2: Check the sale purc type, If you have configure the different tax rate accounts. Then make sure that all the tax rate should be define properly.

We have to open the Purchase Voucher in Modify Mode then add the Discount, Freight Bill Sundry in It..
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Purchase Voucher
Step 3: Modify
Step 4: Add Discount, Freight Bill Sundry 
Also Check when you open the Bill Sundry, Accounting for Sales and Puchase should be tagged properly under option Adjust in Sale and Purchase Amount should be N then Tag Freight Account.

Find out the steps to you can check if you are facing document no issue while generating and invoice from BUSY
Step 1 : First check the document no characters as it not more than 16 characters 
Step 2 : Check if the document no is already created in BUSY as it can be duplicate document no issue 
Step 3 : Check the symbols you are used in document no

The correct way to create service invoice like installation, maintanance, repair, etc in BUSY, you need to follow these steps:
Step 1: You need to create item of each service by going to Administration menu.
Step 2: Click on Masters then select Item.
Step 3: Click on Add and enter your service details such Name, SAC code, Service Tax Category, etc then save.
Step 4: Next, you can create invoice with these items.

Follow below steps to add freight charges to an existing invoice in BUSY without affecting stock quantity: 
 Step 1: Treat freight charges as Bill sundry, so it will not refelect in stock. 
 Step 2: Open desired voucher and press F3 on bill sundry. 
 Step 3: Create bill sundry as mention the nature and other configuration. 
 Step 4: Save and Apply it as per your requirement.