Frequently Asked Questions

To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
 Step 1: Create a new sales transaction or open an existing one.
 Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
 Step 4: Continue to enter the other transaction details,
 Step 5: Save the transaction

If the error of voucher number already exist display during purchase voucher entry in BUSY, it means that voucher with same number exist with different or same party in purchase. You can voucher which already exist in database by follow these steps:
Step 1: Go to transaction section then click on purchase voucher type.
Step 2: Choose modfy tab then specify the voucher series, voucher number and click on ok tab.

To resolve errors during billing transactions in BUSY, you can try the following steps:
 Step 1: Open the relevant voucher.
 Step 2: Specify details like, voucher date,Number, type.
 Step 3: Ensure that party details like, GSTN, address, station and pincode are correct in party master.
 Step 4: If using Billing/Shipping feature then check details mention correctly on that window as well.
 If still error persists, can share on support@busy.in

If the fields in your voucher are blank, you should fill in the necessary information according to the specific field. For example, if there is a field for the item, you should enter the item details. If there is a field for the account group, you should select the appropriate account group. Make sure to fill in all the required fields to avoid any blank entries in your voucher.

If you made some changes to a voucher in BUSY but they didn't save, then it could mean that the 
changes you made were not saved at the moment. In this case, you should redo the changes. 
However, make sure that after making the changes, you click on the save button After opening voucher in 
modifcation way under the transaction. Also, ensure that the voucher completion 
has been saved.

You can find the distance calculator option under the transport window as when you mention the station and pincode in the given field there is option for 'Check Distance' click on it then distance will be auto picked through your given pincode .
 Also you can leave distance '0' if there's any discrepancy in pin to pin distance calculation, portal will auto calculate your distance as per given pincode.

Please provide more detais as what error message you are getting during invoice generation?
Further can check these troubleshooting steps to fix that errors:
Step 1: Make sure you have opened correct financial year to avoid any date related error.
Step 2: Ensure the BUSY is running as an administrator to avoid any compatibility issue.
Step 3: Check all the necessary details are correct such as Party, Item, Sale / Purchase type, etc.

To charge 0% GST or exempt GST on certain transactions in BUSY, you can follow these steps:
 Step 1: Create a new sales transaction or open an existing one.
 Step 2: While entering the transaction details, you should see an option to select the sales type. Step 3: Choose Nil Rated or Exempt Sales Type
 Step 4: Continue to enter the other transaction details,
 Step 5: Save the transaction

If you are trouble accessing a voucher then please follow the given steps
Step 1: Go to transaction menu then select desired voucher from the
 voucher list.
Step 2: If you do not find desired voucher in the list then you need to 
 go to administration menu then configuration then feature option
Step 3: Then select inventory and enable the voucher from here then it 
 will get reflect in list.

The process of creating or editing an invoice, you need to follow these steps:
Step 1: Go to transactions and then select voucher type.
Step 2: Now click on add for creating a new invoice and add all necessary details and click on save button.
Step 3: If want to edit the invoice click on modify mode and  open the invoice and do editing in invoice and click on save button.