Frequently Asked Questions

Find out the steps to Mark voucher as nil rated or exempt 
 Step 1 : First you have to define tax category of nil rated or exempt in item master
 Step 2 : Then have to select sales and purchase type of nil rated or exempt for both central and local transaction 
 Step 3 : Then voucher should be consider as nil rated or exempt

If you are getting an invalid gst error while creating the voucher there could be a several reasons of it:
1. Might be you have selected wrong sale and purchase type 
2. If  you have applied the tax in bill sundry make sure you have tag proper account in it such as CGST,SGST,IGST Input or output
3. Make sure you have selected correct tax category in item master

To apply discount rules for your customers in BUSY, you can use the Party Item-wise Discount Structure option. This allows you to set up different discount structures based on the party selected. You can configure discounts on a party-wise, party group-wise, item-wise, or party group item-wise basis. By selecting the appropriate option and configuring the discounts, you can apply specific discounts to certain items for specific customers.

In BUSY, you can add vouchers with different billing and shipping address. To enable it follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select Vouche Series Configuration and choose the voucher type such as Sales, purchase, etc.
 Step 3: Select the series and click on Voucher Configuration.
 Step 4: Enable the option of Seperate Billing / Shipping details and save changes.

To record stock transfer between two godwons you need to follow below steps:
 Step 1: Go to administration menu and select configuration from it.
 Step 2: Then select feature and option and then click inventory tab.
 Step 3: In inventory tab make sure to enable multi godwon inventory feature.
 Step 4: Then go to transaction and select stock transfer voucher to add the voucher in it.

To resolve manual edits in bills showing debit and credit difference in BUSY, you need to check each entry and ensure that the debit and credit balance is equal.you will need to match all the bills and find the one that is causing the difference by check in short range in period then you will get the period or date where showing mismatch and correct the entry.

If you want to modify item rates before sending it to the customers follow these steps:
 Step 1: Go to transactions menu
 Step 2: Then open the invoice from modify or list option such as sale,purchase 
 Step 3: Then open it and after that you can make changes in item rates if required then save the changes and you can send the bill to the customer

If the KG unit is not accepted by the portal, then follow the steps to change it.
 Step 1. Go to Administration menu then click on Masters option.
 Step 2. Then click on unit and click on modify.
 Step 3. Now select the unit master and define the UQC for GST E-Return, Eway Bill and for E-Invoice and click on save button to save the correct UQC.

If you want to change voucher entries from past months in BUSY, follow these steps: 
 Step 1:Check if you have the right permissions. If not, contact your administrator. 
 Step 2:Open the voucher you want to change. 
 Step 3:Make the changes you need. 
 Step 4:Save by pressing F2 key. 
 Remember, you can only do this if you have the proper access rights.

To separate billing by party, you can use the option of separate billing and shipping details. When you put the name of the party, it will be the billing address. If you go ahead, the window shipping will be the shipping address. You can put the name and address of the place where you are shipping, and it will come in print automatically.And both will be different.