Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is double entry booking and how is it done?

Double entry booking is a method of recording financial transactions that involves making two entries for every transaction - one for the debit side and one for the credit side. This ensures that the accounting equation (assets = liabilities + equity) remains balanced. Double entry booking is done by recording the debit and credit amounts in the appropriate accounts using accounting software or manually in a ledger.

How can I create an item name in BUSY software?

If you want to create a item in BUSY software please follow these steps:
Step 1: Go to administration menu and then click on masters submenu
Step 2: Then click on item and then select the add option to create a new item
Step 3: After that specify the name of item its group and unit as required and fill the other required fields
Step 4: Afterwards save the master

How can I create a new TDS category in BUSY?

if you want to create a new TDS category in BUSY please follow below steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on TDS category
Step 3: Click on add button then specify the required fields such as TDS category name,section code and date etc
Step 4: Afterwards specify payee category threshold limit and other details after that save the changes

My invoice is not downloading properly. It shows up blank or cuts off halfway through. How can I get the full invoice to generate and download correctly?

To download the complete invoice instead of a blank or cut-off one, you need to ensure that all the necessary details are filled in correctly while generating the invoice. Once the invoice is generated, you can save it and choose the option to generate the invoice. If the invoice is still coming out blank or cut-off, you need to re create full invoice and save it.

Where is the Item Pricing Mode setting in BUSY and how do I change it to pick the last price given to a customer

For pick the last price given to a customer, follow these steps:
step 1: Go to adminstration menu
Step 2: selct the option of configuration
Step 3: then select the option of features & option.
Step 4: Then click the option of inventories and then click the click on item pricing mode
Step 5: Then mark the option of show party's last price in sales voucher and then press ok option.

I am not seeing my new computer purchase show up under fixed assets. What do I need to do to have it recorded properly?

for record the Purchase of a fixed asset , fillow these step:
Step 1: Create an item master for fixed assets and tag them with the specified purchase account.
step 2: then Go to transaction menu
Step 3: click on purchase voucher
Step 4: enter all the information like party name, date, purchase type and vch no and name etc
Step 5: After applying tax in VCH, please save the voucher.

I am facing problems with back-dated invoice adjustments. What is the right way to do adjustments for past invoices?

You need to check below steps to adjust back date invoice properly: 
Step 1: Ensure user restriction by admin user to do back date entries.
Step 2: Audit or approved voucher can not be modified.
Step 3: As per government guideliness once an IRP has been generate it can not be modified.
If still issue persists then can share concern on support@busy.in

Why can't I see the full details I need to properly reconcile my accounting data in BUSY after downloading?

In BUSY, the software initially shows the total amount of all the bills and then provides the detailed breakup below it after data entry. This is the expected behavior, and reconciliation refers to matching the summarized total amount with the detailed breakup. If you are unable to see the full details you need for reconciliation, it is recommended to check after completing the data entry process.

What is the process to amend a bill number in BUSY?How can I update the DCG version in BUSY?

To amend a bill number in BUSY you can follow below given steps.
Step 1: Take a latest backup of the data.
Step 2: Go to transaction menu and select the voucher type for which you want to modify bill number.
Step 3: Click on modify option and then navigate to the voucher number field and modify the number in case of manual voucher numbering.

All my invoices are showing the same amount in BUSY. How can I update the invoice amounts correctly?

To update the invoice amounts correctly in BUSY, you can modify the invoice entries and ensure that the tax amounts are captured accurately. Additionally, you can delete any duplicate entries, retag certain heads like freight charges to the correct accounts, and regenerate the invoices after making the necessary modifications. Finally, validate the updated sales register and values to ensure that the invoice amounts are reflecting correctly.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required