Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the mandatory fields in GST invoice?

To create the GST invoice in BUSY, find the mandatory fields:
1. Voucher number should be specified.
2. Party must be registered and GSTIN should be active.
3. Party address should be specified in Party master.
4. Tax should be levied according to the party state.
5. HSN or SAC code and tax category must be configured in the Item master.
6. UQC or unit quantity code must be specified in the Unit master.

How can I disable amount settlement in transactions?

If you want to disable the settlement feature in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on voucher series configuration
Step 3: Then select the invoice such as sale,purchase etc
Step 4: Afterwards select the series such as main etc
Step 5: Then click on voucher configuration button
Step 6: Then select enable settlement details option as N to disable it

How do I handle multi-tax items?

To handle multi-tax items in BUSY, you need to follow these steps:
Step 1: Go to transactions select voucher type sales or purchas
Step 2: Select the item- wise sale or purchase type and specify the different tax rates for each item.
Step 3: Alternatively, you can use the multi-rate sale or purchase type option to charge tax at the voucher level, where items belong to different tax rates.

I want to register my business in one state but supply goods/services in another state. How do I configure the billing and shipping addresses correctly in this scenario?

In BUSY, you can add vouchers with different billing and shipping address. To enable it follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Vouche Series Configuration and choose the voucher type such as Sales, purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Enable the option of Seperate Billing / Shipping details and save changes.

I want to transfer stock from one godown to another godown registered under a different GST number. How can I record this stock transfer in BUSY?

To record stock transfer between two godwons you need to follow below steps:
Step 1: Go to administration menu and select configuration from it.
Step 2: Then select feature and option and then click inventory tab.
Step 3: In inventory tab make sure to enable multi godwon inventory feature.
Step 4: Then go to transaction and select stock transfer voucher to add the voucher in it.

I made some manual edits to the bill values but it is still showing a difference in debit and credit amounts. What should I check?

To resolve manual edits in bills showing debit and credit difference in BUSY, you need to check each entry and ensure that the debit and credit balance is equal.you will need to match all the bills and find the one that is causing the difference by check in short range in period then you will get the period or date where showing mismatch and correct the entry.

How can I modify the invoice before sending it to the customer if there are mistakes in the item rates?

If you want to modify item rates before sending it to the customers follow these steps:
Step 1: Go to transactions menu
Step 2: Then open the invoice from modify or list option such as sale,purchase
Step 3: Then open it and after that you can make changes in item rates if required then save the changes and you can send the bill to the customer

The unit I entered as "KG" is not accepted by the portal. What is the correct unit abbreviation to use?

If the KG unit is not accepted by the portal, then follow the steps to change it.
Step 1. Go to Administration menu then click on Masters option.
Step 2. Then click on unit and click on modify.
Step 3. Now select the unit master and define the UQC for GST E-Return, Eway Bill and for E-Invoice and click on save button to save the correct UQC.

I am unable to modify or edit voucher entries made in previous months. How can I change past voucher entries?

If you want to change voucher entries from past months in BUSY, follow these steps: 
Step 1:Check if you have the right permissions. If not, contact your administrator.
Step 2:Open the voucher you want to change.
Step 3:Make the changes you need.
Step 4:Save by pressing F2 key.
Remember, you can only do this if you have the proper access rights.

The billing module is automatically copying all bills to one ID. How can I separate billing by party?

To separate billing by party, you can use the option of separate billing and shipping details. When you put the name of the party, it will be the billing address. If you go ahead, the window shipping will be the shipping address. You can put the name and address of the place where you are shipping, and it will come in print automatically.And both will be different.
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