Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the correct way to add tax amounts like GST to an invoice in BUSY without errors?

The correct way to add tax amounts like GST to an invoice in BUSY without errors is to select the appropriate tax category for each item or service being billed. 
Step 1 : Make sure to enter the correct tax rate and ensure that the tax amounts are calculated accurately.
Step 2 : Double-check the invoice before saving or submitting to avoid any errors.

How do I update or correct tax rates in the software if they are showing incorrectly?

To correct your tax rates in BUSY you need to follow below steps:
Step 1: Open the item master and make sure tax category of that item is similar to tax rate we want to apply in voucher
Step 2: Make sure correct sale and purchase type selected while doing transaction
Step 3: If bill sundry is used to apply the tax in voucher make sure its correct

Can you show me how to select a specific account or party in my sales voucher?

Yes you can select the specific party in sales voucher by following these steps:
Step 1: Go to transactions menu then click on voucher such as sales,purchase etc
Step 2: Then click on add button and after selecting the required fields such as voucher number,date and sale or purchase type etc
Step 3: Then select the party name as required in its respective field and do the entry accordingly

Why is the GST being charged on the taxable amount even after the discount is applied?

GST is being charged on the taxable amount even after the discount is applied because you have applied discount after the tax applied. Follow these steps to charge correct GST.
Step 1: If tax applied in the bill sundry then you should apply discount before the tax bill sundry.
Step 2: If you are using itemwise or tax inclusive sale type then you should apply discount item wise.

Why is the amount of bill sundry not include in taxable value in sales voucher?

In BUSY, if you apply any bill sundry after tax then the bill sundry amount will not include in taxable value of invoice. The tax will apply at item level in case of item wise sales type and tax inclusive sales so you can use multi rate sales type if you want to apply any bill sundry and required to include that amount in taxable value.

How can I add additional fields like item name and description in the invoice?

To add additional fields like item name and description in the bill in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable item addtional field and click on save button.
Step 4 : Now go to transaction and add voucher

Why is the costing of my item not reflecting correctly after making an entry?

There could be several reasons why the costing of your item is not reflecting correctly after making an entry in BUSY Accounting software. It could be due to incorrect inventory valuation method, incorrect cost center allocation, or incorrect calculation of overhead costs. It is important to review your entry and ensure that all relevant information is accurately entered to reflect the correct costing of your item.

How can I change the tax rate percent shown in the audit report?

We can configure Tax Rate through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Sales and Purchase
Step 3: Add
During Voucher Entry, Select the Party and Item Details with proper GST Tax rates as per Local, Central and Export.

How do I edit or modify a specific invoice in the accounting software?

To edit or modify a specific invoice in the accounting software, you can locate the invoice in the system and open it for editing. Then, you can make the necessary changes to the invoice details, such as updating the items, quantities, prices, or any other relevant information. Once you have made the desired modifications, you can save the changes to update the invoice in the system.

Can I post return for partial items of sales invoice in BUSY?

Yes, you can post sales return for partial items from original sales invoice in BUSY by follow these steps:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice.
Step 3: Now, update original sales invoice number in original sales details window and then save it.
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