Frequently Asked Questions

Defaul place of supply picked from billing details on shipping window you can enter shipping details and If you want to apply GST according to party master details (IGST/CGST & SGST) then select GST report basis as per party master on billing shipping details window or if want to appy GST according shipping details then you have to select GST report basis Billing Shipping Details.

If you have Change HSN code and BUSY is picking old HSN code, Follow these Steps : 
 If you have changed the HSN code and BUSY is still picking up the old HSN code, follow these steps: 
 Step 1: Go to the Housekeeping Menu. 
 Step 2: Select Regenerate Master Help Files. 
 If you are still facing the same issue, reopen BUSY.

To resolve the error "value of all items must be equal", you need to check the values of all the items in your transaction. Make sure that the total value of all the items is equal. If there is any discrepancy, adjust the values accordingly to ensure they are equal. Once you have made the necessary adjustments, the error should be resolved in voucher entry.

If you want to return an item to the person from whom you purchased it in BUSY, you should create a purchase return voucher by following belew steps:
Step 1: Go to transaction menu and select voucher type as purchase return
Step 2: Then select add and mention the required details as per the preference such as series, date, voucher number and party and then select save.

If the total amount in the voucher is not displaying correctly then follow the below steps.
 Step 1: Make sure you have properly used the sale purc type as per the local,central or export with correct tax rate.
 Step 2: Ensure that tax rate has been properly configured in the item master.
 Step 3: Ensure that correct bill sundry configured and applied in the voucher.

To add a purchase voucher in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as required.
Step 3: After that select party and enter item details in voucher then save the voucher, which will update both inventory and accounting.

To transporter details not showing at the voucher entry level follow the below steps: 
Step1: 
Check the configurations : Go to Administration- > Configuration -> Voucher series configuration-> Select Voucher type -> Select Voucher series -> Input Transport Details . 
Step2: 
Set value : Enable Input transport details . 
Step 3: 
Check Entry : Create Sales voucher and check transport details window will appear .

If you have already set the two decimal places for the quantity and have Kg unit in the item master then you can enter it in the quantity column of the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: In the voucher entry, mention the quantity in the quantity column and save it.

To consolidate sames items in sales quotation in BUSY, you can follow the below steps:
Step 1: Go to administration section then configuration tab then select voucher series configuration.
Step 2: Choose the sales quotation voucher type then select the series and click on voucher configuration tab.
Step 3: Now, click on configure standard pos options then set Y to consolidate items after saving and save the configuration.

Reasons for facing issues while generating gst bill from BUSY.
1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill.
2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill.
3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.