Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to find the place of supply field in the BUSY billing/shipping details. Where can I enter this to mark local supply?

Defaul place of supply picked from billing details on shipping window you can enter shipping details and If you want to apply GST according to party master details (IGST/CGST & SGST) then select GST report basis as per party master on billing shipping details window or if want to appy GST according shipping details then you have to select GST report basis Billing Shipping Details.

I made changes to the HSN code but the software is still picking up old data. What should I do?

If you have Change HSN code and BUSY is picking old HSN code, Follow these Steps : 
If you have changed the HSN code and BUSY is still picking up the old HSN code, follow these steps:
Step 1: Go to the Housekeeping Menu.
Step 2: Select Regenerate Master Help Files.
If you are still facing the same issue, reopen BUSY.

I am getting an error that says "value of all items must be equal". How do I resolve this?

To resolve the error "value of all items must be equal", you need to check the values of all the items in your transaction. Make sure that the total value of all the items is equal. If there is any discrepancy, adjust the values accordingly to ensure they are equal. Once you have made the necessary adjustments, the error should be resolved in voucher entry.

If I want to return an item to the person from whom I purchased it, what should I do?

If you want to return an item to the person from whom you purchased it in BUSY, you should create a purchase return voucher by following belew steps:
Step 1: Go to transaction menu and select voucher type as purchase return
Step 2: Then select add and mention the required details as per the preference such as series, date, voucher number and party and then select save.

The total amount is displaying incorrectly in the sales voucher I created in BUSY. How can I fix this?

If the total amount in the voucher is not displaying correctly then follow the below steps.
Step 1: Make sure you have properly used the sale purc type as per the local,central or export with correct tax rate.
Step 2: Ensure that tax rate has been properly configured in the item master.
Step 3: Ensure that correct bill sundry configured and applied in the voucher.

How can I add a purchase voucher in BUSY so that it will impact the inventory as well?

To add a purchase voucher in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as required.
Step 3: After that select party and enter item details in voucher then save the voucher, which will update both inventory and accounting.

Can I define tax categories for parties and have the tax automatically calculated while entering the voucher?

Yes, you can define tax categories for parties in BUSY Accounting software and the tax will be automatically calculated while entering the voucher.
Please follow the below steps.
Step 1: Click on administration and then masters
Step 2: Then account and click on modify or add, here on the right hand side enable the specify default sale type then select it as per you need and save it.

I want to adjust an expense to the purchase account. What is the process to do this?

You have to open the expense bill sundry master then enable the option for adjust in purchase amount.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Modify
Step 5: Open the expense bill sundry then in left side you have to enable the adjust in purchase amount option and save it.

Validating a claim for a debit note due to quantity difference in a sale in BUSY.

To validate a claim for a debit note due to quantity difference in a sale in BUSY, you need to check the sale return, debit note, and credit note options in the sales section. If the option for generating an E-Invoice is enabled, it may result in an E-Invoice being generated for the debit note. You can cancel and recreate the debit note if necessary.

Does auto-calculate Sale Price and update in item master for only sales invoice in BUSY Accounting?

Yes, We can auto calculate sale price from purchase price and get update in the Item Master.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Sale Price from Purchase Price.
Step 6: Either can update sale price after saving the voucher or can add it in item master for what basis sale price should get update.
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