Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I adjusted a sale order but old references are still appearing. Why is this happening?

If you are adjusted sale order reference and still showing in pending that means reference is not adjusted with full quantity then follow the given steps :
Step 1: Go to Transaction menu
Step 2: Click on Voucher
Step 3: Then click on list option
Step 4: Then open voucher in modify mode
Step 5: Then recheck entries and adjust full quantity of order in voucher

Can we set the Maximum Retail Price (MRP) as the sales price for my products?

The MRP as the sales price ensures that customers do not pay more than the specified maximum price for the item.
Step1:
Configuration : Go to Administration- > Configuration -> Features / Options -> Inventory -> Click on Item pricing modes inn vouchers -> Select Treat MRP As Sale Price
Step2
Master Configuration : Entered Sale Price into Master . It will automatically pick the MRP .

How can I update the automatic purchase price in the voucher from the item master?

To update the automatic purchase price in the voucher from the item master then follow the below steps
Step 1: Go to administration and then configuration
Step 2: Then features and options and choose the inventory tab,click on item pricing mode option and tick the default pick from item master.
Step 3: When you pass the voucher entry and select the item then purchase price will pick automatically.

Is there a one-click method for transferring stock between two material centers in BUSY?

There is no one click method for transfering the stock from one material centre to another material centre. You have to pass the Stock transfer voucher.
Pls follow the below steps.
Step 1: Click on Transactions
Step 2: Then Stock Transfer
Step 3: Then Add
Mention the From material centre from which you transfer the stock and To where you want to transfer the stock.

How do I convert non-GST raw materials into GST when selling the final product?

To calculate the GST on non gst item at sales posting, follow these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Choose the add option then create the invoice by specifying all the necessary details such as date, Voucher number, Party Name, Item, select multi rate sales type etc.
Step 3: Next, Apply tax at bill sundry and save the invoice.

Does my transport details reset to blank every time I generate a new bill?

While voucher entry,in transport details you can create trasnporter and mention id and it will be saved in data base so next time it will be shown in dropdown.But other details like pincode,vehicle number and other transport details,you have to enter manually in new voucher as it is entered according to details of new voucher and for all voucher tranport and other details may vary

I am facing issues generating GST bills in BUSY. What could be the reason?

Reasons for facing issues while generating gst bill from BUSY.
1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill.
2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill.
3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.

Why are the transporter details not showing at the voucher entry level ?

To transporter details not showing at the voucher entry level follow the below steps: 
Step1:
Check the configurations : Go to Administration- > Configuration -> Voucher series configuration-> Select Voucher type -> Select Voucher series -> Input Transport Details .
Step2:
Set value : Enable Input transport details .
Step 3:
Check Entry : Create Sales voucher and check transport details window will appear .

I need help entering a quantity of kg. How do I do that?

If you have already set the two decimal places for the quantity and have Kg unit in the item master then you can enter it in the quantity column of the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: In the voucher entry, mention the quantity in the quantity column and save it.

How can i consolidate same items in sales quotation voucher in BUSY?

To consolidate sames items in sales quotation in BUSY, you can follow the below steps:
Step 1: Go to administration section then configuration tab then select voucher series configuration.
Step 2: Choose the sales quotation voucher type then select the series and click on voucher configuration tab.
Step 3: Now, click on configure standard pos options then set Y to consolidate items after saving and save the configuration.
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