Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am facing issues generating invoices/bills in BUSY. What should I do?

Reasons for facing issues while generating gst bill from BUSY.
1. If you have mentioned Invalid GSTIN of supplier or recipient it can create problem while generating gst bill.
2. If you have charged wrong tax rate in voucher it can also lead to showing error while generating gst bill.
3. Mentioned wrong tax rate in item master can also lead to showing error while generating gst bill.

What is the process to fill mobile numbers in voucher shipping details?

The process to fill mobile numbers in voucher shipping details is given below:
1: Open relevant voucher.
2: Then mention series, date, sale type and party name.
3: Then a billing/shipping window will appear.
4: Select the GST report basis and mention the party name , mobile number and other information in given field.
5: Then click ok and mention other required details.
6: Save the voucher and check the preview.

How do I create a rent bill for my tenant

To generate a rent bill in BUSY, you can follow these steps:
Step 1: Create an item for rent and link it to the rent account that is created under the income group.
Step 2: Open the sales voucher and fill in the required details such as Date, Party, and select the rent item and enter the amount.
Step 3: Apply tax if applicable and save the transaction.

Where do I enter the transporter's GSTIN number in BUSY?

To enter the transporter's GSTIN in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Miscellaneous Data Entry.
Step 2: Select Input Transporter's GSTIN / ID then click on Load Transporters.
Step 3: You can enter the GSTIN / ID of transporter.
Step 4: You can also add new transporter and update the existing one in the transport details window during voucher entry.

Where can I find cancelled bill reports in BUSY

If you want to see cancelled voucher in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on the Check List option.
Step 2: Choose the Voucher Numbering Reports option and then select the Cancelled Voucher Nos. option.
Step 3: Specify the voucher type and date range that you want to search. The report will show you the list of cancelled vouchers.

How can I edit previously saved invoices in BUSY?

If You Want To Edit Any Saved Invoice in BUSY, you need to Follow These Steps:- 
1.Go to the Transactions menu Then select the Voucher in which you want to Modify The Invoice.
2.Then Click on Select Voucher Type 3 Options Appear Add, Modify, List.
3.If You Want To Modify the Invoice Click on Modify.
4.Then Edit The Invoice & save.

How can i copy single voucher in BUSY?

If you want to copy a single voucher in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then select the voucher such as sales,purchase etc
Step 3: Then open the voucher from modify or list button that you want to copy
Step 4: Then press the shortcut key F12 or click on copy button to copy the voucher then you can copy it accordingly

Can I enable the dispatch details column?

If you want to add dispatch details, you can do so in the transport window after entering the voucher. Follow these steps:
Step 1: In the transport details window, enable E-invoice Required or E-way bill Required.
Step 2: In the transaction type, select Bill From-Dispatch From, then in dispatch details, press Y if you want to add dispatch details.
Step 3: Add the dispatch details and press OK.

There seems to be a discrepancy between the documents I have sent and what the party is showing in BUSY. How do I fix this?

To fix document discrepancy in BUSY, you need to check if all the necessary documents are present in BUSY. If any document is missing, upload it on the portal. You can also check the GST summary to see which invoices of which series have been made and which are cancelled. Additionally, you can generate a report in the voucher numbering section for cancelled vouchers.

I tagged a sale/invoice/bill under expenses instead of sales but it is not showing in my trial balance. How can I correct this?

If you want to show under the expense head then you need to mention the expense account for sales in the item master.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Select th shipping charges item
Step 5: In the left side, mention the expense account under specify sales account.
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