Frequently Asked Questions

To correct the shipping address details in sales invoice, follow these steps: 
 Step 1: Go to transaction section then select sales voucher type. 
 Step 2: Click on Modify option and access the invoice in access in modify mode. 
 Step 3: Billing/shipping details window will appear before saving the invoice. You can update the corect shipping details and save the invoice.

To create the sales return voucher in BUSY, you can follow these steps:
Step 1: Go to transaction section then click on sales return.
Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher.
Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

To remove special character in vehicle then follow the given steps :
Step 1: Go to Transaction menu
Step 2: Click on Voucher option 
Step 3: Then click on List option 
Step 4: Open voucher in modify mode then in transport detail window
Step 5: Go to vehicle number field and remove special or junk character from the respective one 
Step 6: then save the voucher

You can generate the list of transactions in BUSY by following these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Now click on list button and select output on as screen 
Step 3: Now select the series and specify the date range and select appropriate options as required
Step 4: Click on ok and generate the report

To post inter-state GST transactions in BUSY, follow the below steps:
Step 1: Go to the Transactions menu and choose the required voucher type, such as sale, purchase, etc.
Step 2: Click on Add and create the invoice with Central sales type or purchase type, ensuring the party belongs to another state.
Step 3: Once your invoice is saved, your inter-state GST transaction will be ready.

Here are steps to follow for modifying and deleting voucher in BUSY:
 Step 1: Go to Transactions tab then select the kind of voucher you want to delete or modify.
 Step 2: Open the list and select the voucher to modify.
 Step 3: And to delete the voucher select the voucher and Press F8 key from yout keyboard and then voucher get deleted.

You can record refund and returns entries through our Journal Voucher. If return or refund is against sale and purchase without item please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Dr. Note(w/o Items) Or Cr. Note (w/o Items)
If return of sale purchase with item then please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sale return(Cr. Note) Or Purchase Return (Dr. Note)

To create the sales return voucher in BUSY, you can follow these steps:
Step 1: Go to transaction section then click on sales return.
Step 2: Choose add tab then specify the voucher series, date, voucher number, sales type, party name, material center in header part of voucher.
Step 3: Now, mention then item details with quantity and price then apply tax and save the invoice.

If some vouchers or invoice details seems to have changed in the BUSY software please take care below steps to take care of this:
 Step 1: Make sure you have set daily data backup configuration for safety 
 Step 2: Enable audit trail feature so it will help you to track the sctivity dobe by you such as modification and creation etc

If the barcode is not scanning, you can manually enter the MRP details in the software while creating the invoice or sales order. Make sure to enable MRP Wise Details in the software and enter the correct MRP for each item. Also, use the audit trail feature to track any changes made to the MRP and sales transactions for transparency and accountability.