Frequently Asked
Questions

Q: I want to add courier/delivery charges to an invoice in BUSY. How can I do this while ensuring the charges are included in the GST calculation?

To add courier / delivery charges in voucher , you can follow the below steps : Step 1: In voucher go to bill sundry section and press F3 to add new bill sundry Step 2: Mention name of bill sundry as courier/ delivery charges Step 3: Select calculation method then save Step 4: Then select the created new bill sundry

Q: The transporter details I entered manually are causing the place of supply to show incorrectly in BUSY. How can I avoid this and enter correct details?

To avoid incorrect place of supply in BUSY, if both your billing and shipping details are same, you can enter the station and pincode in Party Master and ensure that you have entered the correct pin code and then save it, which will be automatically picked up on the transporter window while making an invoice. Double check the details before saving the voucher.

Q: As I defined my tax category with in item master now i wants to apply tax automatically at voucher level on the basis of it.

If you have defined a tax category for items in BUSY and want to automatically calculate taxes at the voucher level, you need to set the sale type as local/central Item-wise. Once you define the item name in the item body, tax will be applied automatically based on the tax category defined within the item master when you click on the amount column.

Q: I made changes to the default GST ledgers configuration in BUSY. Now my GST return filing is impacted. What should I do to correct this?

If you've made changes to the default GST ledgers configuration in the BUSY, please follow the given steps for the process Step 1 First take backup of the company Step 2 Modify bill sundry and mention correct account Step 3 Go on housekeeping Step 4 Click on regenerate dual vouchers and run the process Step 5 Check data after complete the process

Q: I have unpaid supplier bills for some inventory items in BUSY. How can I remove or delete the unused stock for those unpaid items?

In BUSY, it seems that you cannot modify or delete item entries in a voucher if the payment has not been made. Instead, an alternative option is to use the "Purchase Return Voucher" to handle the situation. This voucher type allows you to record the return of purchased items and make necessary adjustments without directly modifying or deleting entries in the original voucher.

Q: I am trying to enter an expense in the software but it is not showing up. What should I do to troubleshoot this?

If you are not able enter an expense, then ensure some possibilities: 1.Check if the expense has been saved and entered correctly in the software. 2. Ensure that the correct account has been selected for the expense. 3. if your enter payment voucher for expenses then It should be under Debit,otherwise you can enter Journal Voucher with Debit Expense.

Q: I need to resave multiple sales invoices with changes made. What is the easiest way to do this in bulk?

If you want to resave multiple sales invoices with changes made please follow these steps to do this in bulk: Step 1: Take the backup of your data then Go to house-keeping menu Step 2: Then click on regenerate dual vouchers Step 3: Afterwards run this utility Step 4: After running regenerate dual voucher the changes you made will properly reflect in all the invoices in bulk

Q: I want to add the customer name to a cash sale in the return. What should I do?

To add the customer name to a cash sale in the return, you need to add and maintain the party master for the return transaction. For this, you need to follow the below steps: Step 1: Go to Administration. Step 2: then select Masters Step 3: then select Account, Step 4: then select Add and put the relevant information and save the master.

Q: Some vouchers or invoice details seem to have changed in the accounting software after I exported data for GST filing. Why did this happen and how can I prevent this?

If some vouchers or invoice details seems to have changed in the BUSY software please take care below steps to take care of this: Step 1: Make sure you have set daily data backup configuration for safety Step 2: Enable audit trail feature so it will help you to track the sctivity dobe by you such as modification and creation etc

Q: How can I make sure MRP details are correctly reflected in the bill when the barcode is not scanning?

If the barcode is not scanning, you can manually enter the MRP details in the software while creating the invoice or sales order. Make sure to enable MRP Wise Details in the software and enter the correct MRP for each item. Also, use the audit trail feature to track any changes made to the MRP and sales transactions for transparency and accountability.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to add courier/delivery charges to an invoice in BUSY. How can I do this while ensuring the charges are included in the GST calculation?

To add courier / delivery charges in voucher , you can follow the below steps :
 Step 1: In voucher go to bill sundry section and press F3 to add new bill sundry 
 Step 2: Mention name of bill sundry as courier/ delivery charges
 Step 3: Select calculation method then save 
 Step 4: Then select the created new bill sundry

The transporter details I entered manually are causing the place of supply to show incorrectly in BUSY. How can I avoid this and enter correct details?

To avoid incorrect place of supply in BUSY, if both your billing and shipping details are same, you can enter the station and pincode in Party Master and ensure that you have entered the correct pin code and then save it, which will be automatically picked up on the transporter window while making an invoice. Double check the details before saving the voucher.

As I defined my tax category with in item master now i wants to apply tax automatically at voucher level on the basis of it.

If you have defined a tax category for items in BUSY and want to automatically calculate taxes at the voucher level, you need to set the sale type as local/central Item-wise. Once you define the item name in the item body, tax will be applied automatically based on the tax category defined within the item master when you click on the amount column.

I made changes to the default GST ledgers configuration in BUSY. Now my GST return filing is impacted. What should I do to correct this?

If you've made changes to the default GST ledgers configuration in the BUSY, please follow the given steps for the process
 Step 1 First take backup of the company
 Step 2 Modify bill sundry and mention correct account
 Step 3 Go on housekeeping 
 Step 4 Click on regenerate dual vouchers and run the process
 Step 5 Check data after complete the process

I have unpaid supplier bills for some inventory items in BUSY. How can I remove or delete the unused stock for those unpaid items?

In BUSY, it seems that you cannot modify or delete item entries in a voucher if the payment has not been made. Instead, an alternative option is to use the "Purchase Return Voucher" to handle the situation. This voucher type allows you to record the return of purchased items and make necessary adjustments without directly modifying or deleting entries in the original voucher.

I am trying to enter an expense in the software but it is not showing up. What should I do to troubleshoot this?

If you are not able enter an expense, then ensure some possibilities: 
 1.Check if the expense has been saved and entered correctly in the software. 
 2. Ensure that the correct account has been selected for the expense. 
 3. if your enter payment voucher for expenses then It should be under Debit,otherwise you can enter Journal Voucher with Debit Expense.

I need to resave multiple sales invoices with changes made. What is the easiest way to do this in bulk?

If you want to resave multiple sales invoices with changes made please follow these steps to do this in bulk:
Step 1: Take the backup of your data then Go to house-keeping menu
Step 2: Then click on regenerate dual vouchers
Step 3: Afterwards run this utility
Step 4: After running regenerate dual voucher the changes you made will properly reflect in all the invoices in bulk

I want to add the customer name to a cash sale in the return. What should I do?

To add the customer name to a cash sale in the return, you need to add and maintain the party master for the return transaction.
 For this, you need to follow the below steps:
 Step 1: Go to Administration.
 Step 2: then select Masters
 Step 3: then select Account,
 Step 4: then select Add and put the relevant information and save the master.

Some vouchers or invoice details seem to have changed in the accounting software after I exported data for GST filing. Why did this happen and how can I prevent this?

If some vouchers or invoice details seems to have changed in the BUSY software please take care below steps to take care of this:
 Step 1: Make sure you have set daily data backup configuration for safety 
 Step 2: Enable audit trail feature so it will help you to track the sctivity dobe by you such as modification and creation etc

How can I make sure MRP details are correctly reflected in the bill when the barcode is not scanning?

If the barcode is not scanning, you can manually enter the MRP details in the software while creating the invoice or sales order. Make sure to enable MRP Wise Details in the software and enter the correct MRP for each item. Also, use the audit trail feature to track any changes made to the MRP and sales transactions for transparency and accountability.

Frequently AskedQuestions