Frequently Asked Questions

To enable transport details in sales invoice, follow these steps:
Step 1: Go to Administration then click on Configuration menu.
Step 2: Choose the voucher series configuration option then select the Sales voucher type.
Step 3: Afterward, select the voucher series and then click on Voucher configuration that appear in right side of screen.
Step 4: Now, Enable the Transport details feature and save the configuration.

The original sales voucher number showing invalid in the sales return voucher due to these possible reasons:
1. Might be you are entering wrong original number so recheck it then enter again.
2. The original sales voucher belongs to last financial year and you have splited the last financial year.
3. May be you have selected the different party and in sales voucher different party.

Follow below steps to generate the invoice in BUSY:
 Step 1: Go in transaction section.
 Step 2: Select the relevant voucher type.
 Step 3: Click on add new.
 Step 4: Specify the required details like, series, date , voucher number, tax type, party name, itme info and tax.
 Step 5: Ensure you have mention all details correctly.
 Step 6: Proceed for saving.

To create duplicate voucher of sales invoice, follow these steps:
Step 1: Go to transaction section then select sales voucher type.
Step 2: Click on modify tab then open the invoice in modify mode.
Step 3: Now, press F12 shortcut key then click on duplicate voucher.
Step 4: A new voucher will appear with all the details which exist in previous bill. Now, save the invoice.

To add a sale voucher for exempt tax rate items, follow these steps:
Step 1: Go to transaction and select sale voucher.
Step 2: Click on add option and enter the details such as voucher series, voucher date and select Local or central Exempt in sale type field.
Step 3: After selecting sale type then enter party name and item details then save the voucher.

To apply tax in bill sundry for GST calculation in BUSY, you need to add tax categories related to taxes, tag tax category as per rate in item master, and while entering transaction, specify sale or purchase type and other related information. Finally, you can apply tax using the Apply tax button or by pressing F4 from your keyboard in bill sundry.

To tag capital goods with ITC in BUSY  you need to follow steps:
Step 1: Click on transactions and then go to the Purchase Voucher and select the Capital Goods option. 
Step 2: Then, select the appropriate capital goods ledger and enter the details of the purchase. Finally, select the ITC ledger and enter the amount of ITC you want to claim.

To enter tax on bills, follow these steps:
Step 1: Go to Transactions and select Sales or Purchases where you want to add tax.
Step 2: Choose the sale or purchase type, local or central, as required.
Step 3: Enter item details. In the Bill Sundry window, press F4 to automatically add the tax bill sundry.
Step 4: Save the voucher and check the Tax Summary.

Kindly tell the error details which are you are facing while saving voucher further you can check below mentioned things 
Step 1 : Check if there is any incorrect details in voucher 
Step 2 : Check If there any validation set related to zero qty or amount for that voucher 
Step 3 : Check user rights as it can be rights issue

To correct the ITC fields showing as "none" for all vouchers, you will need to manually input the correct ITC for each voucher by taking input of goods and services. There is no single command to fix this, so it has to be done voucher by voucher. Alternatively, you can import data from Excel to fix the ITC issue for each voucher.