Frequently Asked Questions

The IGST represent the central transaction where as SEZ stands for Special Economic Zone, which is a designated area by the government for economic activities.
To create the inter state invoice then IGST will apply and the sub type for invoice will be supply and for SEZ, you need to select the SEZ sales type and the transaction will treat as export invoice.

If the sales bill is showing incomplete that means the voucher is not saved properly. Further, you can correct it by follow the below steps:
Step 1: Go to transaction section then click on sales invoice. 
Step 2: Choose modify tab then specify the voucher series, date and number then open the invoice.
Step 3: Now, update the missing details and save the invoice.

To check the BUSY configurations to ensure bills are generated properly, you need to check these:
1. Check your company details such as address, GSTIN, etc are entered correctly.
2. Tax rate, HSN Code, etc are properly mentioned in the item master.
3. All the details like GSTIN, Address, etc are properly entered in the Party master.
4. Invoice printing format is correctly configured as required.

The Input Tax Credit (ITC) depends on the GST Report Basis you choose in the billing shipping window when you enter voucher in BUSY different billing and shipping parties. You can select one of the following options:
As per party master: The ITC will be claim by the billing party.
As per Billing / Shipping: The ITC will be claim by the shipping party.

To modify a voucher in BUSY after saving it initially, you can follow these steps:
 1. Open the voucher you want to modify.
 2. Make the necessary changes to the voucher details.
 3. Save the modified voucher.
 Please note that if the voucher has already been posted, you may need to delete and recreate the voucher with the desired modifications.

To resolve the discrepanices between the voucher total after migrating to the GST. 
 Pls follow the below steps :
 Step 1: Click on Housekeeping
 Step 2: Then run updater master after data backup
 Step 3: If still same issue, then check in short range from which date the issue is coming after that you will get a voucher then correct it.

To switch or change the material center during transaction in BUSY, follow these step:
Step 1: Go to transaction section then select the required voucher type
Step 2: Click on Add option then Mention the voucher series, date, voucher number, select the required material center in its field.
Step 3: After update the header part, specify the other details of invoice and save the voucher.

To enable transport details in sales invoice, follow these steps:
Step 1: Go to Administration then click on Configuration menu.
Step 2: Choose the voucher series configuration option then select the Sales voucher type.
Step 3: Afterward, select the voucher series and then click on Voucher configuration that appear in right side of screen.
Step 4: Now, Enable the Transport details feature and save the configuration.

The original sales voucher number showing invalid in the sales return voucher due to these possible reasons:
1. Might be you are entering wrong original number so recheck it then enter again.
2. The original sales voucher belongs to last financial year and you have splited the last financial year.
3. May be you have selected the different party and in sales voucher different party.

Follow below steps to generate the invoice in BUSY:
 Step 1: Go in transaction section.
 Step 2: Select the relevant voucher type.
 Step 3: Click on add new.
 Step 4: Specify the required details like, series, date , voucher number, tax type, party name, itme info and tax.
 Step 5: Ensure you have mention all details correctly.
 Step 6: Proceed for saving.