Frequently Asked Questions

If you cannot delete a voucher created earlier in BUSY, you can adjust your taxes and books by manually correcting the voucher entries. Make the necessary changes to the tax settings, voucher entries, and product pricing to ensure the correct tax amounts are calculated. It is important to ensure that you understand the root cause of the issue before making any adjustments.

Kindly tell the error details which are you are facing while saving voucher further you can check below mentioned things 
Step 1 : Check if there is any incorrect details in voucher 
Step 2 : Check If there any validation set related to zero qty or amount for that voucher 
Step 3 : Check user rights as it can be rights issue

To enter product details in BUSY you need to add purchase transaction in BUSY, please follow the below steps:
Step 1: Go to the transactions menu and select 'Purchase'.
Step 2: Add a purchase transaction with product details including quantity, unit, and price, then save the invoice.
Step 3: After completing this purchase transaction, your stock of the product will be updated in your godown.

The IGST represent the central transaction where as SEZ stands for Special Economic Zone, which is a designated area by the government for economic activities.
To create the inter state invoice then IGST will apply and the sub type for invoice will be supply and for SEZ, you need to select the SEZ sales type and the transaction will treat as export invoice.

If the sales bill is showing incomplete that means the voucher is not saved properly. Further, you can correct it by follow the below steps:
Step 1: Go to transaction section then click on sales invoice. 
Step 2: Choose modify tab then specify the voucher series, date and number then open the invoice.
Step 3: Now, update the missing details and save the invoice.

To check the BUSY configurations to ensure bills are generated properly, you need to check these:
1. Check your company details such as address, GSTIN, etc are entered correctly.
2. Tax rate, HSN Code, etc are properly mentioned in the item master.
3. All the details like GSTIN, Address, etc are properly entered in the Party master.
4. Invoice printing format is correctly configured as required.

The Input Tax Credit (ITC) depends on the GST Report Basis you choose in the billing shipping window when you enter voucher in BUSY different billing and shipping parties. You can select one of the following options:
As per party master: The ITC will be claim by the billing party.
As per Billing / Shipping: The ITC will be claim by the shipping party.

To modify a voucher in BUSY after saving it initially, you can follow these steps:
 1. Open the voucher you want to modify.
 2. Make the necessary changes to the voucher details.
 3. Save the modified voucher.
 Please note that if the voucher has already been posted, you may need to delete and recreate the voucher with the desired modifications.

To resolve the discrepanices between the voucher total after migrating to the GST. 
 Pls follow the below steps :
 Step 1: Click on Housekeeping
 Step 2: Then run updater master after data backup
 Step 3: If still same issue, then check in short range from which date the issue is coming after that you will get a voucher then correct it.

To switch or change the material center during transaction in BUSY, follow these step:
Step 1: Go to transaction section then select the required voucher type
Step 2: Click on Add option then Mention the voucher series, date, voucher number, select the required material center in its field.
Step 3: After update the header part, specify the other details of invoice and save the voucher.