Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I adjust my taxes and books if I cannot delete a voucher created earlier in BUSY?

If you cannot delete a voucher created earlier in BUSY, you can adjust your taxes and books by manually correcting the voucher entries. Make the necessary changes to the tax settings, voucher entries, and product pricing to ensure the correct tax amounts are calculated. It is important to ensure that you understand the root cause of the issue before making any adjustments.

How can I enter tax in my bill if its not showing up in the tax summary?

To enter tax on bills, follow these steps:
Step 1: Go to Transactions and select Sales or Purchases where you want to add tax.
Step 2: Choose the sale or purchase type, local or central, as required.
Step 3: Enter item details. In the Bill Sundry window, press F4 to automatically add the tax bill sundry.
Step 4: Save the voucher and check the Tax Summary.

I'm having trouble saving a bill I created in BUSY. How can I resolve this?

Kindly tell the error details which are you are facing while saving voucher further you can check below mentioned things 
Step 1 : Check if there is any incorrect details in voucher
Step 2 : Check If there any validation set related to zero qty or amount for that voucher
Step 3 : Check user rights as it can be rights issue

The ITC fields are showing as "none" for all vouchers. How can I correct this?

To correct the ITC fields showing as "none" for all vouchers, you will need to manually input the correct ITC for each voucher by taking input of goods and services. There is no single command to fix this, so it has to be done voucher by voucher. Alternatively, you can import data from Excel to fix the ITC issue for each voucher.

How do I change the sales type from Local to Central in the BUSY?

To change the sales type from local to central in sales voucher entry, you can follow the below steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Choose modify tab then specify the voucher series, date and number to open the invoice in modify tab.
Step 3: Now, Change the sales type from local to central then save the invoice.

How do I generate invoices directly in BUSY after upgrading to the latest version?

To generate invoice directly from BUSY after upgrading to the latest version :
Step 1: Go to transaction menu
Step 2: Click on voucher
Step 3: Then click on ADD button
Step 4: Then mention neccessary details such as party, item detail, quantity, price and tax if applicable
Step 5: Then click on save button to generate the invoice

What is the correct entry for a credit note received against purchase without item?

The correct entry for a credit note received against purchase without item in BUSY Accounting software is to go to the Debit Note without Item option and add the credit note. The effect of the account will be debit note received against purchase, and the debitor code needs to be mentioned. The entry will be a credit account, not a debit account.

How do I correct a mistake or modify a transaction that's already been entered?

To correct a mistake or modify a transaction that's already been entered, you can go to the transaction and select voucher type that you want to correct and click on the modify option. Enter the bill number and make the necessary changes. Then, save the voucher. It is important to take precautions before and after modifying transaction vouchers to avoid any errors.

I'm having trouble saving a document/bill/invoice in BUSY. How can I fix this?

Kindly tell the error details which are you are facing while saving voucher further you can check below mentioned things 
Step 1 : Check if there is any incorrect details in voucher
Step 2 : Check If there any validation set related to zero qty or amount for that voucher
Step 3 : Check user rights as it can be rights issue

How can I enter product details without it resulting in a negative quantity?

To enter product details in BUSY you need to add purchase transaction in BUSY, please follow the below steps:
Step 1: Go to the transactions menu and select 'Purchase'.
Step 2: Add a purchase transaction with product details including quantity, unit, and price, then save the invoice.
Step 3: After completing this purchase transaction, your stock of the product will be updated in your godown.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required