Frequently Asked Questions

If you are unable to save the bill follow the given Steps
 Step 1: check have you entered all required field
 Step 2: Read the error message carefull and correct it 
 iIf still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

If you delete a sales return entry in BUSY that has already been uploaded to the GST portal, it will impact the sales amount, leading to a mismatch with the portal data. In such cases, where corrections are required for previously filed data, it's essential to follow the appropriate amendment procedures on the GST portal and make corresponding corrections in BUSY.

To locate the error if the amount on your bill is incorrect, review the entire bill and check for any data entry mistakes. Double check the accuracy of quantities for each item and ensure that all items are correctly entered in the voucher. If any discounts apply in the voucher, verify that the discount amount is properly reflected in the voucher.

In sale voucher there is 124 default lines for item entry, but you can increase the lines by following these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Click on Maximum Entries in Voucher and increase Item Entries upto 999.
 Further, tax will apply on the basis of sale type you have selected in the sales voucher.

To Cancel a Voucher in BUSY you need to follow 
the steps 
Step1 Open the voucher you want to cancel from list of the the Voucher 
Step2 Click on cancel button on the top right corner of Voucher 
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.

To add sales with IGST in BUSY, you need to follow these steps:
 Step 1: Open your company and click on Transaction.
 Step 2: Select sales then click on Add.
 Step 3: Enter the necessary details such as Date, Vch Number, and sale type should be IGST or Central.
 Step 4: Enter party and item details then apply tax and save.

To Cancel a Voucher in BUSY you need to follow 
the steps 
Step1 Open the voucher you want to cancel from list of the the Voucher 
Step2 Click on cancel button on the top right corner of Voucher 
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.

To enable to find the "Adjustment without stock" configuration , fllow these Step: 
 step 1: GO to adminstration Menu. 
 Step 2: Then click on Configuration. 
 Step 3: then click on Feature/option and then click on Inventory option 
 Step 4: then click on config in Parameter option 
 Step 5: Then set Allow option in adjustment w/o stock.

You can record the purchase by creating a new voucher and to record voucher you need to follow some steps:
Step 1: Go to the Transaction and select Purchase voucher option.
Step 2: Now select Add option and enter all required details with item name of which you want to maintain stock.
Step 3: Now click on save option or press shortcut key F2.

If you are set negative cash warning then it won't allow to add payments if cash amount is going to negative. Further, If you set warning for credit limit for a party and it's cross then also you will not able to save the transactions. You can disable or change warning by going to Warning Alarms in Configuration under Administration menu.