Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I am unable to add sales and taxes like IGST in the billing software. What should I do to resolve this?

To add sales with IGST in BUSY, you need to follow these steps:
Step 1: Open your company and click on Transaction.
Step 2: Select sales then click on Add.
Step 3: Enter the necessary details such as Date, Vch Number, and sale type should be IGST or Central.
Step 4: Enter party and item details then apply tax and save.

What steps are required to cancel a voucher in BUSY? I am unable to locate the cancel voucher option.

To Cancel a Voucher in BUSY you need to follow 
the steps
Step1 Open the voucher you want to cancel from list of the the Voucher
Step2 Click on cancel button on the top right corner of Voucher
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.

I am unable to find the "Adjustment without stock" configuration option under Inventory Parameters. Where can I enable this?

To enable to find the "Adjustment without stock" configuration , fllow these Step: 
step 1: GO to adminstration Menu.
Step 2: Then click on Configuration.
Step 3: then click on Feature/option and then click on Inventory option
Step 4: then click on config in Parameter option
Step 5: Then set Allow option in adjustment w/o stock.

How can I properly record goods purchased from a party in the software if I didnt record it initially?

You can record the purchase by creating a new voucher and to record voucher you need to follow some steps:
Step 1: Go to the Transaction and select Purchase voucher option.
Step 2: Now select Add option and enter all required details with item name of which you want to maintain stock.
Step 3: Now click on save option or press shortcut key F2.

I am having trouble processing a transaction for a specific amount in BUSY. What could be the issue?

If you are set negative cash warning then it won't allow to add payments if cash amount is going to negative. Further, If you set warning for credit limit for a party and it's cross then also you will not able to save the transactions. You can disable or change warning by going to Warning Alarms in Configuration under Administration menu.

The GST entries I made are showing error messages. How can I correct or delete them?

You can correct the voucher by opening in the modify mode. For deletion the voucher, Press F8 shortcut Key to delete the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: Then modify
Step 4: Then correct it or can delete it from F8 shortcut key.

How can I create a future date in BUSY for a party while creating a voucher?

To create a future date in BUSY for a party while creating a voucher, you need to follow these steps:
Step 1: Go to transactions and select voucher type
Step 2: Now go to voucher entry screen.Then, select the date field and enter the desired future date.
NOTE : Future date must fall in same financial year only in which financial year doing entry.

What do I do if my purchase voucher amount is posted under the wrong account head?

If your purchase voucher amount is posted under the wrong account head, then you need to check these steps:
Step 1: Check the purchase type and see if there is correct purchase account tagged.
Step 2: Check in the item master any other purchase account tagged other than purchase.
Step 3: If any bill sundry applied check in it correct account tagged in that.

What is the process to change due dates for invoices and bills to days in BUSY?

To change the due dates for invoices and bills to 30 days in BUSY, you can go to the settings or preferences section of the software. Look for the option to modify payment terms or credit terms. Update the terms to 30 days and save the changes. This will automatically apply the new due dates to all future invoices and bills.

I made sales to some unregistered dealers. How do I account for this in BUSY?

To record sales made to unregistered dealers, you need to follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then select account then click on add option.
Step 3: Then in add master window add the account with necessary details.
Step 4: Then in dealer type mention the unregistered and click on ok button to save the account master.