Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

Is it possible to enter a bill manually after it has been deleted?

Yes, You can post voucher in BUSY if being deleted in data by follow these steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase etc.
Step 2: Choose add tab then create the deleted voucher with all the details like voucher number, party name, item details etc.
Step 3: After post entry, you can save the invoice.

How can I modify a sales voucher to correct tds amount in BUSY?

To modify the sales voucher to correct TDS amount in BUSY, you can follow these steps:
Step 1: Go to transaction then select the sales voucher type.
Step 2: Click on modify then mention then voucher series, date and number and access the invoice in modify mode.
Step 3: Now, correct the tds amount which is applied in bill sundry then save the invoice.

How do I correct a mistake made while creating invoices in BUSY?

To correct a mistake made while creating invoices in BUSY, you can follow these steps:
Step: 1. Open the invoice that needs correction.
Step: 2. Make the necessary changes to the invoice, such as correcting the item details, quantities, or amounts.
Step: 3. Review the changes to ensure accuracy.
Step :4. Save the corrected invoice.
Step: 5. The corrected invoice will now reflect the changes made.

How can I modify the voucher in case of using multicurrency feature?

To modify the voucher in case of using multicurrency feature follow below steps:
Step1: Go to Trnsaction menu and then click on invoice option
Step2: Now click on list option and specify starting date and ending date and then press Ok
Step3: After that open the specific invoice, make the necessary changes, and then save the invoice by clicking on the save option.

Why is the Local GST calculation incorrect in the billing software?

To troubleshoot for checking local tax calcultion incorrect in voucher you need to follow these steps below:
Step 1: Check the transaction type in voucher, should select transaction type as local
Step 2: The tax percentage of item should be correct
Step 3: Then check tax calculation as per the percentage and taxable amount
By checking these you can correct local tax calculation.

How do I correctly configure transaction type for my business scenario?

To add the correct transaction type based on the party, if supply of goods or services occurs within a state, select the sale or purchase type as Local, and both CGST and SGST will be applied. However, for inter state transactions, where the supply happens between states, choose the sale or purchase type as Central, and only IGST will be applied.

I deleted a sales return entry in BUSY but now my sales amounts are not reconciling with the portal. What is the correct way to delete entries in BUSY?

If you delete a sales return entry in BUSY that has already been uploaded to the GST portal, it will impact the sales amount, leading to a mismatch with the portal data. In such cases, where corrections are required for previously filed data, it's essential to follow the appropriate amendment procedures on the GST portal and make corresponding corrections in BUSY.

The amount on my bill seems to be incorrect in BUSY, but I cannot identify where the mistake. How can I locate the error?

To locate the error if the amount on your bill is incorrect, review the entire bill and check for any data entry mistakes. Double check the accuracy of quantities for each item and ensure that all items are correctly entered in the voucher. If any discounts apply in the voucher, verify that the discount amount is properly reflected in the voucher.

The accounting software is not allowing me to add line items and taxes to the sales invoices. How can I troubleshoot this?

In sale voucher there is 124 default lines for item entry, but you can increase the lines by following these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Click on Maximum Entries in Voucher and increase Item Entries upto 999.
Further, tax will apply on the basis of sale type you have selected in the sales voucher.

I want to cancel a generated invoice but keep the invoice number. Is there a way to do this in BUSY?

To Cancel a Voucher in BUSY you need to follow 
the steps
Step1 Open the voucher you want to cancel from list of the the Voucher
Step2 Click on cancel button on the top right corner of Voucher
or Click Control and X key together to cancel the voucher.
Step3 After cancel the voucher you need to mention the reason of cancellation.