Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The GST entries I made are showing error messages. How can I correct or delete them?

You can correct the voucher by opening in the modify mode. For deletion the voucher, Press F8 shortcut Key to delete the voucher.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then select the required voucher type and series
Step 3: Then modify
Step 4: Then correct it or can delete it from F8 shortcut key.

How can I create a future date in BUSY for a party while creating a voucher?

To create a future date in BUSY for a party while creating a voucher, you need to follow these steps:
Step 1: Go to transactions and select voucher type
Step 2: Now go to voucher entry screen.Then, select the date field and enter the desired future date.
NOTE : Future date must fall in same financial year only in which financial year doing entry.

What do I do if my purchase voucher amount is posted under the wrong account head?

If your purchase voucher amount is posted under the wrong account head, then you need to check these steps:
Step 1: Check the purchase type and see if there is correct purchase account tagged.
Step 2: Check in the item master any other purchase account tagged other than purchase.
Step 3: If any bill sundry applied check in it correct account tagged in that.

What is the process to change due dates for invoices and bills to days in BUSY?

To change the due dates for invoices and bills to 30 days in BUSY, you can go to the settings or preferences section of the software. Look for the option to modify payment terms or credit terms. Update the terms to 30 days and save the changes. This will automatically apply the new due dates to all future invoices and bills.

I made sales to some unregistered dealers. How do I account for this in BUSY?

To record sales made to unregistered dealers, you need to follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: Then select account then click on add option.
Step 3: Then in add master window add the account with necessary details.
Step 4: Then in dealer type mention the unregistered and click on ok button to save the account master.

What should I do to cancel invoice with e way and e invoice in BUSY?

To cancel invoice with e way bill and e invoice in BUSY, follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 4: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice with the E way Bill and e invoice and provide a remark for the cancellation.

Can you explain how to use the unit price and amount fields? They seem switched.

To use the unit price and amount fields, you need to enter the correct values in each field. The unit price field should contain the price per unit of the item, while the amount field will automatically calculate the total cost based on the quantity entered. If the fields appear switched check the field call in advanced format which is configured.

How do I generate the sale entry again as i cancelled it and recheck it?

To recreate the entry and recheck it, you need to follow the steps below:
1: Go to Transaction Menu
2: Click on Sale Voucher
3: Press Enter on Modify option and open that voucher
4: Press Ctrl+x on the voucher and click on Yes to reactivate the voucher
5: Add voucher details and save it and you check saved voucher through modify option of sales voucher.

What is the process to delete or remove an incorrect invoice in the system?

For deletion of an incorrect invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales
Step 3:- Modify, select invoice no.
Step 4:- After open invoice on the top of invoice click on delete option or cancel option enter remark and then save. Further for delete press "F8" key and for Cancel Press "Alt+X" key

Is it possible to enter a bill manually after it has been deleted?

Yes, You can post voucher in BUSY if being deleted in data by follow these steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase etc.
Step 2: Choose add tab then create the deleted voucher with all the details like voucher number, party name, item details etc.
Step 3: After post entry, you can save the invoice.
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