Frequently Asked
Questions

Q: How do I integrate BUSY with other systems like ecommerce platforms?

In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master and for integration can contact to channel partner. Pls Follow the Below Steps: Step 1: Administration Step 2: Masters Step 3: Add ( Create E Commerce Account ) Step 4: Sale Type Step 5: Enable Sales through E commerce Portal.

Q: How to adjust references in an existing sales invoice in BUSY?

Follow below steps to adjust references in an existing sales invoice in BUSY: Step 1: Open desired voucher. Step 2: Specify the required details. Step 3: Then while saving a reference window will appear. Step 4: Select adjustment in method option and pick the created reference. Step 5: Press Ok and proceed for saving.

Q: How do I record a sales return or purchase return transaction?

To record a sales return or purchase return transaction, please find below mentioned points: Step 1: Go to transaction menu. Step 2: Click on sale/purchase return. Step 3: Specify date, voucher number and material center. Step 4: Enter the item, unit, pice of the item return to party. Step 5: Specify the orginal vouche number in it againsr whom return is enter and save.

Q: What should i do to modify the existing invoice in BUSY?

To modify the existing invoice in BUSY, you can follow the below steps: Step 1: Go to transaction section then click on required voucher type and select modify tab. Step 2: Mention then voucher series, date and number and access the required invoice in modify mode. Step 3: Now, you can modify the required details as per need and save the invoice.

Q: My BUSY invoices show incorrect tax amounts. What should I do?

If your BUSY invoices show incorrect tax amounts, you should check the tax settings and configurations in your software. Make sure that the tax rates and percentages are entered correctly. You can also review the taxable amounts and ensure they are accurate. If the issue persists, it is recommended to reach out to BUSY customer support for further assistance.

Q: How can i create a invoive without any error in BUSY?

To create a invoice without any error in BUSY follow below steps: Step1: Make sure to mention correct date and voucher number in the invoice Step2: Then ensure to mention correct party name whether it is registered or unregister Step3: Now ensure to specify correct item name, unit, quantity and price Step4: After that apply correct tax in the invoice and save it

Q: How do i create a debit note in return of supply outward in BUSY ?

To create a debit note in return of supply outward then follow the below steps: Step 1: Go to Transaction menu Step 2: Click on Sales return (Cr. note) voucher Step 3: Then click on Add button Step 4: Here you are create return voucher in the respect of supply outward and save the voucher by click on save button

Q: Why does the place of supply issue persist even after changing it earlier in BUSY?

In case you make any changes in voucher by modifying it,then it will overwrite exisitng data in voucher and latest changes are reflected in BUSY.Same in case you made changes related to place of supply,billing or shipping details and other item entries,then voucher will reflect latest changes so it recommended to take backup before making any changes in BUSY

Q: How can I resolve the issue of double networking sharing after formatting the laptop?

To resolve the issue of double networking sharing after formatting the laptop in BUSY Accounting software, you need to contact your channel partner and check if you have data sharing. If you don't have data sharing, you won't be able to see the data. Your channel partner can visit you and explain why you need to change the network.

Q: What should I do if an invoice was not made for a correct party,?

if invoice was made for a wrong party then you can modify it and to modify it you need to follow some steps: Step 1: Go to the Transaction and then click on voucher type that you want to change . Step 2: Now click on Modiy option and enter the voucher number of wrong bill. Step 3: Now save the voucher.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I integrate BUSY with other systems like ecommerce platforms?

In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master and for integration can contact to channel partner.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Add ( Create E Commerce Account )
Step 4: Sale Type
Step 5: Enable Sales through E commerce Portal.

How to adjust references in an existing sales invoice in BUSY?

Follow below steps to adjust references in an existing sales invoice in BUSY: 
 Step 1: Open desired voucher. 
 Step 2: Specify the required details. 
 Step 3: Then while saving a reference window will appear. 
 Step 4: Select adjustment in method option and pick the created reference. 
 Step 5: Press Ok and proceed for saving.

How do I record a sales return or purchase return transaction?

To record a sales return or purchase return transaction, please find below mentioned points:
Step 1: Go to transaction menu.
Step 2: Click on sale/purchase return.
Step 3: Specify date, voucher number and material center.
Step 4: Enter the item, unit, pice of the item return to party.
Step 5: Specify the orginal vouche number in it againsr whom return is enter and save.

What should i do to modify the existing invoice in BUSY?

To modify the existing invoice in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on required voucher type and select modify tab.
Step 2: Mention then voucher series, date and number and access the required invoice in modify mode.
Step 3: Now, you can modify the required details as per need and save the invoice.

My BUSY invoices show incorrect tax amounts. What should I do?

If your BUSY invoices show incorrect tax amounts, you should check the tax settings and configurations in your software. Make sure that the tax rates and percentages are entered correctly. You can also review the taxable amounts and ensure they are accurate. If the issue persists, it is recommended to reach out to BUSY customer support for further assistance.

How can i create a invoive without any error in BUSY?

To create a invoice without any error in BUSY follow below steps:
Step1: Make sure to mention correct date and voucher number in the invoice
Step2: Then ensure to mention correct party name whether it is registered or unregister
Step3: Now ensure to specify correct item name, unit, quantity and price
Step4: After that apply correct tax in the invoice and save it

How do i create a debit note in return of supply outward in BUSY ?

To create a debit note in return of supply outward then follow the below steps:
Step 1: Go to Transaction menu 
Step 2: Click on Sales return (Cr. note) voucher 
Step 3: Then click on Add button 
Step 4: Here you are create return voucher in the respect of supply outward and save the voucher by click on save button

Why does the place of supply issue persist even after changing it earlier in BUSY?

In case you make any changes in voucher by modifying it,then it will overwrite exisitng data in voucher and latest changes are reflected in BUSY.Same in case you made changes related to place of supply,billing or shipping details and other item entries,then voucher will reflect latest changes so it recommended to take backup before making any changes in BUSY

How can I resolve the issue of double networking sharing after formatting the laptop?

To resolve the issue of double networking sharing after formatting the laptop in BUSY Accounting software, you need to contact your channel partner and check if you have data sharing. If you don't have data sharing, you won't be able to see the data. Your channel partner can visit you and explain why you need to change the network.

What should I do if an invoice was not made for a correct party,?

if invoice was made for a wrong party then you can modify it and to modify it you need to follow some steps:
Step 1: Go to the Transaction and then click on voucher type that you want to change .
Step 2: Now click on Modiy option and enter the voucher number of wrong bill.
Step 3: Now save the voucher.

Frequently AskedQuestions