Frequently Asked Questions

If BUSY is not generating new reference numbers for existing customers, there could be several reasons for this issue. Here are some potential explanations and solutions: 
 Step 1: Modify the Accounts Master & ensure the bill-by-bill feature is enabled for that master. 
 Step 2: Ensure that the reference number already exists in the BUSY.

To correct the voucher series of existing voucher in BUSY, follow these steps:
Step 1: Go to transaction then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then specify the voucher series, date and number and open the invoice in modify mode.
Step 3: Now, modify the voucher series and save the voucher.

To enter quantity in dozens or pieces in BUSY invoices you need 
 to define the conversion factor from unit conversion option you can specify pieces per dozen
 Then also mention that unit in item master after that while doing entry you need to select the appropriate unit dozen or piece and enter the quantity accordingly

Yes, it is possible to delete bill or voucher in the BUSY, you need to follow these steps :
Step 1: Take data backup from company menu backup data option. 
Step 2: Go to transactions select voucher type and go on modify mode
Step 3: OPen voucher you want to delete now press F8 key to delete voucher.

In BUSY, the term "dispatch" refers to the process of sending goods or products to a specific location. "Ship" refers to the act of physically transporting the goods to the desired destination. "Bill" refers to the document that contains the details of the transaction, including the items sold, their quantities, and the amount to be paid.

The tax prices did not apply after inputting local item-wise bills in BUSY because:
Step 1: In item master tax category is not properly defined 
Step 2: And must select sale or purchase type item wise and also check sale or purchase type configuration that in sale or purchase type master taxation type must be item wise.

To create a purchase bill in BUSY, you need to follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select Purchase and click on Add.
Step 3: Enter all the necessary details such as Date, Vch No., Party, Item, etc and save.
Step 4: You can also print the purchase bill after saving it.

Follow below steps to find the option of credit note in BUSY:
 Step 1: Go in transaction section.
 Step 2: Select Cr. note option which is given.
 Step 3: Click on add new.
 Step 4: Specify required details.
 Step 5: While saving it will ask you the original invoice number.
 Step 6: Mention it and save.

Step 1 : One possible issue could be that the document is not compatible with the software or there may be a problem with the file itself. 
Step 2 : It is recommended to check the file format and try opening it in a different program to see if it can be viewed or edited properly.

To correct a mismatch between your documents and your supplier's documents in software, follow these steps:
 Step 1: Carefully review both your documents related to quantities, prices, product descriptions, or other details.
 Step 2: Communicate with Your Supplier
 Step 3 : Create a clear and detailed recordincluding dates, document numbers, and a description of the issues