Frequently Asked
Questions

Q: Can you help me enter a transaction manually?

To enter a transaction in BUSY, you need to follow these steps: Step 1: Open your company then go to Transactions menu. Step 2: Select the voucher type which you want to add such as Sales, Purchase, etc then click on Add. Step 3: Enter all the necessary details such as Date, Vch No. , Party, Items, etc then save.

Q: How to create invoice in BUSY ?

Here are the steps for creating invoice in BUSY Step 1: Go to Transaction menu Step 2: Click on voucher option Step 3: Then click on ADD button Step 4: Then create invoice with neccessary details like party details, item details, quantity and price and tax if applicable Step 5: Then save the changes by click on save button

Q: How can I modify a transaction?

To modify a transaction in BUSY, follow the below steps: Step 1: Open your company then go to transactions menu. Step 2: Select the voucher type of which transaction you want to modify such as sales, purchase, etc then click on modify. Step 3: Enter the voucher series and number then after opening it make the necessary changes then save.

Q: How can I ensure that the GST value is calculated correctly while making a sale bill with itemized multi-rate within the sale type?

To ensure that the GST value is calculated correctly while making a sale bill with itemized multi-rate within the cell type in BUSY Accounting software, you need to select the multi-rate option and specify the tax rate for each item. The software will then calculate the GST value for each item based on the specified tax rate.

Q: I have defined GST/VAT tax categories for my items but it is still not calculating tax in the invoices. What could be wrong?

There could be several reasons why the tax is not being calculated in invoices despite defining GST/VAT tax categories in BUSY. It could be due to incorrect tax rates, incorrect tax category selection, or incorrect configuration settings. It is recommended to check the tax rates, tax category selection, and configuration settings to identify and fix the issue.

Q: How can I handle the situation where the user forgets the tax-inclusive rate and enters the wrong price while creating an invoice?

If the user forgets the tax-inclusive rate and enters the wrong price while creating an invoice in BUSY Accounting software, they can press F9 to remove the tax-inclusive rate and then press Enter on all items to recalculate the tax. They should also ensure that the taxable amount and tax amount columns are showing the correct values.

Q: Why is the discount I provided to a customer showing as income rather than expense in BUSY? How can I change this?

To change this and reflect the discount as an expense, follow these steps: Step 1: Review the entry you made for the discount bill sundry in BUSY Step 2: Make sure you bill sundry nature it as an expense or a deduction, not as income. Step 3 : Use the correct Account to tag in bill sundry

Q: Why am I unable to save a bill after done some changes in BUSY? It does not give me the save option.

First : In Enterprises model of BUSY there's feature of voucher approval, If once voucher has been approved by Authorised user, It can not be Re-save. Second : Audited voucher can not be modifed. Third : If if Admin user specified some restrictions regarding modification in Transactions, So BUSY will not allow to save the sale bill.

Q: I'm getting an error message when trying to save an invoice. What does this error mean and how can I fix it?

The error when saving an invoice in BUSY could be due to various reasons such as UQC error, missing address or pin code, or invalid procedure call. To fix the error, one can update the UQC, enter the correct address and pin code, or troubleshoot the software for any technical issues.Also check BUSY Latest Release and install.

Q: I am having an issue where the expiry date is getting removed in some cases. How can I fix this?

The expiry date never get removed automatically from the BUSY then check the below steps. Step 1: If you have sub user then might be the user has modify the voucher. Step 2:To avoid such issue,then use the audit trial feature. This feature will display the data who has added,modify and deleted the voucher with the date and time.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you help me enter a transaction manually?

To enter a transaction in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select the voucher type which you want to add such as Sales, Purchase, etc then click on Add.
Step 3: Enter all the necessary details such as Date, Vch No. , Party, Items, etc then save.

How to create invoice in BUSY ?

Here are the steps for creating invoice in BUSY 
Step 1: Go to Transaction menu
Step 2: Click on voucher option 
Step 3: Then click on ADD button
Step 4: Then create invoice with neccessary details like party details, item details, quantity and price and tax if applicable 
Step 5: Then save the changes by click on save button

How can I modify a transaction?

To modify a transaction in BUSY, follow the below steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type of which transaction you want to modify such as sales, purchase, etc then click on modify.
Step 3: Enter the voucher series and number then after opening it make the necessary changes then save.

How can I ensure that the GST value is calculated correctly while making a sale bill with itemized multi-rate within the sale type?

To ensure that the GST value is calculated correctly while making a sale bill with itemized multi-rate within the cell type in BUSY Accounting software, you need to select the multi-rate option and specify the tax rate for each item. The software will then calculate the GST value for each item based on the specified tax rate.

I have defined GST/VAT tax categories for my items but it is still not calculating tax in the invoices. What could be wrong?

There could be several reasons why the tax is not being calculated in invoices despite defining GST/VAT tax categories in BUSY. It could be due to incorrect tax rates, incorrect tax category selection, or incorrect configuration settings. It is recommended to check the tax rates, tax category selection, and configuration settings to identify and fix the issue.

How can I handle the situation where the user forgets the tax-inclusive rate and enters the wrong price while creating an invoice?

If the user forgets the tax-inclusive rate and enters the wrong price while creating an invoice in BUSY Accounting software, they can press F9 to remove the tax-inclusive rate and then press Enter on all items to recalculate the tax. They should also ensure that the taxable amount and tax amount columns are showing the correct values.

Why is the discount I provided to a customer showing as income rather than expense in BUSY? How can I change this?

To change this and reflect the discount as an expense, follow these steps:
 Step 1: Review the entry you made for the discount bill sundry in BUSY
 Step 2: Make sure you bill sundry nature it as an expense or a deduction, not as income.
 Step 3 : Use the correct Account to tag in bill sundry

Why am I unable to save a bill after done some changes in BUSY? It does not give me the save option.

First : In Enterprises model of BUSY there's feature of voucher approval, If once voucher has been approved by Authorised user, It can not be Re-save.
 Second : Audited voucher can not be modifed.
 Third : If if Admin user specified some restrictions regarding modification in Transactions, So BUSY will not allow to save the sale bill.

I'm getting an error message when trying to save an invoice. What does this error mean and how can I fix it?

The error when saving an invoice in BUSY could be due to various reasons such as UQC error, missing address or pin code, or invalid procedure call. To fix the error, one can update the UQC, enter the correct address and pin code, or troubleshoot the software for any technical issues.Also check BUSY Latest Release and install.

I am having an issue where the expiry date is getting removed in some cases. How can I fix this?

The expiry date never get removed automatically from the BUSY then check the below steps.
Step 1: If you have sub user then might be the user has modify the voucher.
Step 2:To avoid such issue,then use the audit trial feature. This feature will display the data who has added,modify and deleted the voucher with the date and time.

Frequently AskedQuestions