Frequently Asked Questions

Here are the steps for creating invoice in BUSY 
Step 1: Go to Transaction menu
Step 2: Click on voucher option 
Step 3: Then click on ADD button
Step 4: Then create invoice with neccessary details like party details, item details, quantity and price and tax if applicable 
Step 5: Then save the changes by click on save button

To modify a transaction in BUSY, follow the below steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type of which transaction you want to modify such as sales, purchase, etc then click on modify.
Step 3: Enter the voucher series and number then after opening it make the necessary changes then save. 

To debug tax calculation differences, you can check if the taxable value and tax amount are properly linked. You can also check if the tax rates for items are correct and if discounts are being properly applied. Additionally, you can compare the tax amounts shown in the software with the physical bill to identify any discrepancies.

You can enter the Stock Updation date only when you enter dual vouchers namely, Sales/Purchase/Sale Return/Purchase Return. This is because dual vouchers affect both the accounting and inventory aspect. Thus, by entering a Stock Updation date, the stock will be updated as per the date specified in the Stock Updation Date window in the relevant voucher.

To resolve the issue of not being able to generate a B2B invoice in BUSY: 
 Step 1:Ensure you have sufficient rights to add a new voucher. 
 Step 2:Select the appropriate sales type and choose a party with a GSTIN. If the party doesn't have a GSTIN, it will be considered a B2C invoice.

When goods are dispatched from one location but the GSTN (Goods and Services Tax Identification Number) is registered in another location, billing can be done by selecting the option "Bill from dispatch" in the billing process. This allows for the correct billing location to be specified, even if it is different from the registered GSTN location.

Step 1 : One possible issue could be that the document is not compatible with the software or there may be a problem with the file itself. 
Step 2 : It is recommended to check the file format and try opening it in a different program to see if it can be viewed or edited properly.

To correct a mismatch between your documents and your supplier's documents in software, follow these steps:
 Step 1: Carefully review both your documents related to quantities, prices, product descriptions, or other details.
 Step 2: Communicate with Your Supplier
 Step 3 : Create a clear and detailed recordincluding dates, document numbers, and a description of the issues

To add purchase voucher with tax inclusive in BUSY follow below steps:
Step 1: Go to transactions menu and select purchase from it.
Step 2: Then click on add option to add purchase voucher.
Step 3: Then select purchase type as Central-TaxIncl or Local-TaxIncl.
Step 4: After that mention all necessary information in purchase voucher then click on save button.

If you are facing invalid gst percentage error while creating invoices then you should check these steps:
Step 1: Check the sale or purchase type you have selected their tax rate is match with the item's tax rate.
Step 2: Press ALT+M on item name to open the item and can check the tax category mentioned in that.