Frequently Asked
Questions

Q: How do I navigate to the voucher numbering report in BUSY? What is the path to access this report?

To Navigate the voucher Numbering reports in BUSY software you need to follow the steps Step1 go to display menu Step2 Click on the check list option Step3 Click on voucher Numbering Reports here you can find multiple voucher numbering options like Blank voucher numbers, Duplicate Voucher Numbers, Missing voucher numbers, Unsequenced Voucher Numbers , Cancelled Voucher numbers .

Q: How do I ensure the place of supply is captured correctly in the GST invoices generated by BUSY?

To ensure the place of supply is captured correctly in the GST invoices generated by BUSY, you need to enter the accurate billing or shipping location details of the transaction. Make sure to select the correct state or union territory where the supply is being made. Double-check the entered information before generating the invoice to ensure accuracy.

Q: I am not able to determine the root cause of tax calculation differences. What process should I follow to debug this?

To debug tax calculation differences, you can check if the taxable value and tax amount are properly linked. You can also check if the tax rates for items are correct and if discounts are being properly applied. Additionally, you can compare the tax amounts shown in the software with the physical bill to identify any discrepancies.

Q: Why doesn't the stock updation date option appear when I enter a material issue voucher to a job worker?

You can enter the Stock Updation date only when you enter dual vouchers namely, Sales/Purchase/Sale Return/Purchase Return. This is because dual vouchers affect both the accounting and inventory aspect. Thus, by entering a Stock Updation date, the stock will be updated as per the date specified in the Stock Updation Date window in the relevant voucher.

Q: What steps can I take to resolve the issue of being unable to generate a BB invoice in BUSY?

To resolve the issue of not being able to generate a B2B invoice in BUSY: Step 1:Ensure you have sufficient rights to add a new voucher. Step 2:Select the appropriate sales type and choose a party with a GSTIN. If the party doesn't have a GSTIN, it will be considered a B2C invoice.

Q: How is billing done when goods are dispatched from one location but GSTN is registered in another location?

When goods are dispatched from one location but the GSTN (Goods and Services Tax Identification Number) is registered in another location, billing can be done by selecting the option "Bill from dispatch" in the billing process. This allows for the correct billing location to be specified, even if it is different from the registered GSTN location.

Q: Can I enter items in a cancelled voucher by activating it in BUSY?

Yes, you can enter items in a cancelled voucher by activating it in BUSY. To activate the invoice follow the below steps: Step 1: Open that cancelled voucher then click on activate button or press ALT+X. Step 2: Press yes to activate it and you need to feed the details again as after cancellation all the details remove.

Q: I'm having trouble understanding how to create entries, can you explain the process?

To create entries in BUSY, you need to follow these steps: Step 1: Open your company then go to Transaction. Step 2: Select the voucher type which you want to record such as Sales, Purchase, etc. Step 3: Click on Add and enter all the necessary details such as Date, Voucher number, Party, Item, etc then save the transaction.

Q: Can we generate the sales invoice with multiple tax rate items. How ?

Yes, we can generate the sales invoice with the multiple tax rate of an item. During the sales voucher entry, we have to select the sale/purc type- Either Itemwise or Multi rate. Itemwise Tax Rate: It is used to charge tax at Item level. Multi Tax Rate: It is used to charge tax at voucher level.

Q: What is the process for entering export details like port code in BUSY?

To enter export details like port code in BUSY, you need to go to the shipping details section of the export invoice and enter the correct port code from where the goods are being exported out of India. 1.To check the port code, visit the following link: https://www.mastersindia.co/blog/list-of-port-codes-in-india/ 2.Alternatively, you can contact your GST Tax practitioner for assistance.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I navigate to the voucher numbering report in BUSY? What is the path to access this report?

To Navigate the voucher Numbering reports in BUSY 
software you need to follow the steps 
Step1 go to display menu
Step2 Click on the check list option
Step3 Click on voucher Numbering Reports 
here you can find multiple voucher numbering options like Blank voucher 
numbers, Duplicate Voucher Numbers, Missing voucher numbers, 
Unsequenced Voucher Numbers , Cancelled Voucher numbers .

How do I ensure the place of supply is captured correctly in the GST invoices generated by BUSY?

To ensure the place of supply is captured correctly in the GST invoices generated by BUSY, you need to enter the accurate billing or shipping location details of the transaction. Make sure to select the correct state or union territory where the supply is being made. Double-check the entered information before generating the invoice to ensure accuracy.

I am not able to determine the root cause of tax calculation differences. What process should I follow to debug this?

To debug tax calculation differences, you can check if the taxable value and tax amount are properly linked. You can also check if the tax rates for items are correct and if discounts are being properly applied. Additionally, you can compare the tax amounts shown in the software with the physical bill to identify any discrepancies.

Why doesn't the stock updation date option appear when I enter a material issue voucher to a job worker?

You can enter the Stock Updation date only when you enter dual vouchers namely, Sales/Purchase/Sale Return/Purchase Return. This is because dual vouchers affect both the accounting and inventory aspect. Thus, by entering a Stock Updation date, the stock will be updated as per the date specified in the Stock Updation Date window in the relevant voucher.

What steps can I take to resolve the issue of being unable to generate a BB invoice in BUSY?

To resolve the issue of not being able to generate a B2B invoice in BUSY: 
 Step 1:Ensure you have sufficient rights to add a new voucher. 
 Step 2:Select the appropriate sales type and choose a party with a GSTIN. If the party doesn't have a GSTIN, it will be considered a B2C invoice.

How is billing done when goods are dispatched from one location but GSTN is registered in another location?

When goods are dispatched from one location but the GSTN (Goods and Services Tax Identification Number) is registered in another location, billing can be done by selecting the option "Bill from dispatch" in the billing process. This allows for the correct billing location to be specified, even if it is different from the registered GSTN location.

Can I enter items in a cancelled voucher by activating it in BUSY?

Yes, you can enter items in a cancelled voucher by activating it in BUSY. To activate the invoice follow the below steps:
Step 1: Open that cancelled voucher then click on activate button or press ALT+X.
Step 2: Press yes to activate it and you need to feed the details again as after cancellation all the details remove.

I'm having trouble understanding how to create entries, can you explain the process?

To create entries in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transaction.
Step 2: Select the voucher type which you want to record such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as Date, Voucher number, Party, Item, etc then save the transaction.

Can we generate the sales invoice with multiple tax rate items. How ?

Yes, we can generate the sales invoice with the multiple tax rate of an item.
 During the sales voucher entry, we have to select the sale/purc type- Either Itemwise or Multi rate.
 Itemwise Tax Rate: It is used to charge tax at Item level.
 Multi Tax Rate: It is used to charge tax at voucher level.

What is the process for entering export details like port code in BUSY?

To enter export details like port code in BUSY, you need to go to the shipping details section of the export invoice and enter the correct port code from where the goods are being exported out of India.
1.To check the port code, visit the following link: https://www.mastersindia.co/blog/list-of-port-codes-in-india/
2.Alternatively, you can contact your GST Tax practitioner for assistance.

Frequently AskedQuestions