Frequently Asked Questions

to Configur Tax inclusive billing See the following Step 
 Step 1: Go to Transaction click on Sales then add 
 Step 2: in Add Sale Voucher Windows select date and sale type is L/GST-TaxIncl 
 Step 3: Select party name and item name qty price and item amount 
 Step 4: Save the Bill

If you are unable to select Haryana CGST and SGST rates when generating bills for out-of-state GST number customers, follow these steps: 
 1.For customers from other states, you cannot choose local tax types; you can only select IGST. 
 2.BUSY always shows an error if you choose the local tax option for out-of-state customers.

If you have mentioned wrong tax amount in invoice so correct in following ways:
Step 1: You can check Item master which you have mentioned in invoice as tax rate.
Step 2: You can check invoice Bill sundry as what tax you have mentioned in Invoice.
Step 3: You can check all invoice value & their taxes accordingly.

If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.

To fix different tax rate in a past entry, please follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Click on modify and mention details to open that voucher
Step 4 : Then change the tax type and change the tax rate in bill sundry as needed and save.

To correct the tax mapping in a credit note voucher in BUSY, please follow steps : 
Step 1 : Create credit note voucher as sales return voucher 
Step 2 : Check the Item which you posted 
Step 3: Check tag tax category tag into Item master 
Step 4: Mapped properly tax category into master .

To subtract the old stock while adding new stock ,please follow below steps : 
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type 
Step 3:  Click on Add option 
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.

Go to Transactions, then select Voucher, then select Modify, then put the voucher number and open the voucher in Modify mode. In that window, you will find the party option to fill in the full party name, and in the transport details, you will find the station name to put the place of delivery details.

If you are getting error of item serial number doesnot exist during sales voucher entry that means you are entering item serial number which is not exist in data base. Further, you need to stock in the item with same serial number either through purchase or production then can adjust the same in sales entry.

To provide documentation or evidence to dispute or challenge any incorrect billing amounts or details, you can gather and submit relevant documents such as invoices, receipts, contracts, or any other supporting documents that prove the discrepancy. It is important to clearly highlight the specific errors or discrepancies and provide a detailed explanation of the issue.