Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I fix issues with sale price not appearing in BUSY?

We have many reasons for not appearing sale price during voucher entry. Pls follow the steps:
Step 1: If in item master, Sale price is blank.
Step 2: Administration
Step 3: Configuration
Step 4: Features and Options
Step 5: Inventory
Step 6: On right bottom side, Pricing mode in voucher what you have selected accordinly sale price will show.

How can I remove the name of a transporter from an invoice?

To remove the name of a transporter from an invoice in BUSY, follow these steps:
Step 1: Go to the transactions menu then select the voucher type such as sale or purchase as required.
Step 2: Open the voucher in modify mode and then remove the transporter name from the transport details window and save the voucher.

What is the right way to modify voucher entries done incorrectly?

To modify voucher entries in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type such as sales, purchase, etc.
Step 2: Click to Modify and open the voucher then modify it and save changes.
Step 3: You can open the voucher from the voucher list also.

How do I apply discount or add tax rates to invoice?

To apply discount in bill :
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Enable discount and apply in voucher
To apply tax rate :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax rate add and apply in voucher

How do I record a sales return for a cancelled invoice?

To record a sales return for a cancelled invoice, you can create a sales return voucher in BUSY. Enter the details of the cancelled invoice, including the invoice number and the items being returned. Make sure to adjust the quantities and amounts accordingly. This will help accurately reflect the sales return in your financial records.

How to record additional charges like freight in purchase entries?

To include freight charges in your Purchase voucher, you can use the Bill Sundry option in the purchase voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher.

How are quotations auto-created when generating sales orders in BUSY?

Quotation not get auto generate while generating the order. In BUSY, we can auto generate invoice through order and Challan.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Sales Order
Step 3: Add
Step 4: Administration
Step 5: Bulk Updation
Step 6: Auto Creation of Invoice Challan
Step 7: Select Voucher Type and Pick details then invoice will get create.

How do I generate different types of bills in BUSY?

To generate different type of bills in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type which you want to generate such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc.

How do I book freight charges in purchase voucher?

In BUSY, you can book freight charges in purchase voucher by applying it as a Bill Sundry during voucher entry. To do this follow these steps:
Step 1: Go to administration then select voucher type as purchase.
Step 2: Click on add option, enter all necessary details and now in bill sundry apply Freight & Forwarding Charges.

How to disable the offline email and sms notification?

If you want to disable the notification of offline email and sms please follow below steps:
Step 1: Go to administration menu then click on users submenu
Step 2: Open the user master from modify or list button
Step 3: Select prompt to send pending offline option as N to disable it
Step 4: Save the user master
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