Frequently Asked Questions

To correct the tax mapping in a credit note voucher in BUSY, please follow steps : 
Step 1 : Create credit note voucher as sales return voucher 
Step 2 : Check the Item which you posted 
Step 3: Check tag tax category tag into Item master 
Step 4: Mapped properly tax category into master .

To subtract the old stock while adding new stock ,please follow below steps : 
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type 
Step 3:  Click on Add option 
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.

Go to Transactions, then select Voucher, then select Modify, then put the voucher number and open the voucher in Modify mode. In that window, you will find the party option to fill in the full party name, and in the transport details, you will find the station name to put the place of delivery details.

If you are getting error of item serial number doesnot exist during sales voucher entry that means you are entering item serial number which is not exist in data base. Further, you need to stock in the item with same serial number either through purchase or production then can adjust the same in sales entry.

To provide documentation or evidence to dispute or challenge any incorrect billing amounts or details, you can gather and submit relevant documents such as invoices, receipts, contracts, or any other supporting documents that prove the discrepancy. It is important to clearly highlight the specific errors or discrepancies and provide a detailed explanation of the issue.

If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.

You can record the cash purchases in the BUSY.
 Pls follow the below steps :
 Step 1: Click on Transaction
 Step 2: Then Purchase
 Step 3: Then Add, Here you have to select the cash account in the party master instead of party.
 Then the purchase entry will show when you check the cash ledger.

In BUSY, the billing address refers to the address of the party to whom the invoice is being sent for payment. On the other hand, the shipping address is the address where the goods or products are to be delivered. These addresses can be different in an invoice, allowing for separate billing and shipping locations.

If the wrong voucher series is selected during the sale entry in BUSY, follow these steps:
Step 1: Go to transaction then click on sales voucher type.
Step 2: Choose modify tab then specify the voucher series, date and number and open the invoice in modify mode.
Step 3: Now, modify the voucher series and save the voucher.

If last column not show please follow below steps:
Step 1: Open Report then click on custom column
Step 2: Put cursor on that field and press enter
Step 3: Check position and take data type text
Step 4: Now click on save field then click on save format
step 5: Now close Report and open again in custom format.