Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I created a credit note voucher in BUSY but the tax mapping changed automatically. How do I correct this?
To correct the tax mapping in a credit note voucher in BUSY, please follow steps :
Step 1 : Create credit note voucher as sales return voucher
Step 2 : Check the Item which you posted
Step 3: Check tag tax category tag into Item master
Step 4: Mapped properly tax category into master .
Is it possible to subtract the old stock while adding new stock? If yes, how can I do that?
To subtract the old stock while adding new stock ,please follow below steps :
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type
Step 3: Click on Add option
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.
The place of delivery shows only city name instead of full party name. How can I fix this?
Go to Transactions, then select Voucher, then select Modify, then put the voucher number and open the voucher in Modify mode. In that window, you will find the party option to fill in the full party name, and in the transport details, you will find the station name to put the place of delivery details.
Why am I getting an error of item serial number does not exist during sales voucher entry?
If you are getting error of item serial number doesnot exist during sales voucher entry that means you are entering item serial number which is not exist in data base. Further, you need to stock in the item with same serial number either through purchase or production then can adjust the same in sales entry.
How can I provide documentation or evidence to dispute or challenge any incorrect billing amounts or details?
To provide documentation or evidence to dispute or challenge any incorrect billing amounts or details, you can gather and submit relevant documents such as invoices, receipts, contracts, or any other supporting documents that prove the discrepancy. It is important to clearly highlight the specific errors or discrepancies and provide a detailed explanation of the issue.
I'm getting a warning for negative for an item during voucher entry, how do I fix this?
If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.
How do I record cash purchases in BUSY if they are not showing up under expenses?
You can record the cash purchases in the BUSY.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Purchase
Step 3: Then Add, Here you have to select the cash account in the party master instead of party.
Then the purchase entry will show when you check the cash ledger.
What is the difference between billing address and shipping address in an invoice in BUSY?
In BUSY, the billing address refers to the address of the party to whom the invoice is being sent for payment. On the other hand, the shipping address is the address where the goods or products are to be delivered. These addresses can be different in an invoice, allowing for separate billing and shipping locations.
What should be done if the wrong voucher series is selected during the sale process?
If the wrong voucher series is selected during the sale entry in BUSY, follow these steps:
Step 1: Go to transaction then click on sales voucher type.
Step 2: Choose modify tab then specify the voucher series, date and number and open the invoice in modify mode.
Step 3: Now, modify the voucher series and save the voucher.
Why is the last column not appearing in my report after add through custom column?
If last column not show please follow below steps:
Step 1: Open Report then click on custom column
Step 2: Put cursor on that field and press enter
Step 3: Check position and take data type text
Step 4: Now click on save field then click on save format
step 5: Now close Report and open again in custom format.