Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I apply discount or add tax rates to invoice?
To apply discount in bill :
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Voucher series configuration
Step 4 : Select voucher type and series
Step 5 : Enable discount and apply in voucher
To apply tax rate :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax rate add and apply in voucher
How do I record a sales return for a cancelled invoice?
To record a sales return for a cancelled invoice, you can create a sales return voucher in BUSY. Enter the details of the cancelled invoice, including the invoice number and the items being returned. Make sure to adjust the quantities and amounts accordingly. This will help accurately reflect the sales return in your financial records.
I am trying to set up tax inclusive billing but the tax amounts are still showing separately. Why is the tax not getting included in the item values?
to Configur Tax inclusive billing See the following Step
Step 1: Go to Transaction click on Sales then add
Step 2: in Add Sale Voucher Windows select date and sale type is L/GST-TaxIncl
Step 3: Select party name and item name qty price and item amount
Step 4: Save the Bill
Why is BUSY not allowing me to enter purchase details from before my GST registration date? How can I include those past unregistered transactions?
Possible reasons if you are not able to add the purchase voucher before the GSTIN registration date.
1. If you are logged in with sub user and you do not have rights to do backdate entries.
2. If your company Financial year beginning from or books commencing from date is after GSTIN registration date.
I am not able to scan and add items using barcode scanner. It is not detecting the barcodes. What could be the reason?
If you are not able to scan item through item scanning option you need to check below points:
1. If you are picking barcode number from item alias check you have mentioned the barcode no in item alias.
2. If you are picking item from parameter barcode make sure you have stock of that item with barcode.
I need to have itemized billing but want the unit prices to be tax inclusive. How can I set this up in BUSY?
to Configur Tax inclusive billing See the following Step
Step 1: Go to Transaction click on Sales then add
Step 2: in Add Sale Voucher Windows select date and sale type is L/GST-TaxIncl
Step 3: Select party name and item name qty price and item amount
Step 4: Save the Bill
Why is the billing software not allowing me to select Haryana CGST and SGST rates when generating bills for out-of-state GST number customers?
If you are unable to select Haryana CGST and SGST rates when generating bills for out-of-state GST number customers, follow these steps:
1.For customers from other states, you cannot choose local tax types; you can only select IGST.
2.BUSY always shows an error if you choose the local tax option for out-of-state customers.
The tax amount is incorrect on the invoice which we have created in BUSY. How can I modify the tax percentage?
If you have mentioned wrong tax amount in invoice so correct in following ways:
Step 1: You can check Item master which you have mentioned in invoice as tax rate.
Step 2: You can check invoice Bill sundry as what tax you have mentioned in Invoice.
Step 3: You can check all invoice value & their taxes accordingly.
I'm having an issue while entering items in the sales voucher shows stock is going negative. How can I fix this?
If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.
A past entry has a % tax rate but it should be at a different tax rate. Fix this.
To fix different tax rate in a past entry, please follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Click on modify and mention details to open that voucher
Step 4 : Then change the tax type and change the tax rate in bill sundry as needed and save.