Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I'm getting a warning for negative for an item during voucher entry, how do I fix this?

If error is showing for the negative stock during the voucher entry then follow the steps.
Step 1: Ensure that you should have available stock to avoid this error.
Step 2: If you dont want this warning if stock is already in negative then from warning alarms under Administration set it No Action for the Negative stock.

How do I record cash purchases in BUSY if they are not showing up under expenses?

You can record the cash purchases in the BUSY.
Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Purchase
Step 3: Then Add, Here you have to select the cash account in the party master instead of party.
Then the purchase entry will show when you check the cash ledger.

What is the difference between billing address and shipping address in an invoice in BUSY?

In BUSY, the billing address refers to the address of the party to whom the invoice is being sent for payment. On the other hand, the shipping address is the address where the goods or products are to be delivered. These addresses can be different in an invoice, allowing for separate billing and shipping locations.

What should be done if the wrong voucher series is selected during the sale process?

If the wrong voucher series is selected during the sale entry in BUSY, follow these steps:
Step 1: Go to transaction then click on sales voucher type.
Step 2: Choose modify tab then specify the voucher series, date and number and open the invoice in modify mode.
Step 3: Now, modify the voucher series and save the voucher.

Why is the last column not appearing in my report after add through custom column?

If last column not show please follow below steps:
Step 1: Open Report then click on custom column
Step 2: Put cursor on that field and press enter
Step 3: Check position and take data type text
Step 4: Now click on save field then click on save format
step 5: Now close Report and open again in custom format.

How should I enter bills where GST is included in the amount vs itemised?

We have to use the Sale/Purc Type for Local and Central - Taxinclusive 
during voucher entry ,If the GST is included in the Item Amount.
If the customer want to use Sale/Purc Type for Local and Central - Itemwise then Specify the Sale/Purc Price in item master and enable the option tax inclusive Sale /Purc Price.

What is the best way to match original and re-created bills to find differences?

The best way to match original and re-created bills to find differences is by comparing the details of each bill and checking for any discrepancies in the amounts, dates, and other relevant information. This can be done by reviewing both the original bills and the re-created bills side by side and carefully comparing the data.

How do I make changes to a debit note in BUSY after generating it?

To make changes in debit note in BUSY after generating it, you need to follow these steps:
Step 1: Open your company, then go to Transaction.
Step 2: Select Purchase Return (Dr. Note) or Dr. Note (w/o Items) as per the requirements.
Step 3: Click on modify and open the voucher, then make necessary changes and save again.

Can I edit the due date of a reference voucher in the software?

To edit reference due date in the voucher ,please follow the steps : 
Step 1: Go to transaction menu
Step 2: Select the voucher type and select Modify.
Step 3: Click on the Reference and select Bill references .
Step 4 : Edit the references and change the due date .
Step 5: Save the voucher

How do I handle supplier invoices from other states that need IGST?

To record an interstate purchase in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select Puchase voucher and click on Add.
Step 3: Enter all the necessary details such as date, Voucher number, Party Name, Item, etc.
Step 4: You need to select Purchase Type as I/GST or Central.
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