Frequently Asked Questions

To view invoices of the specific series, you can follow these steps:
Step 1: Go to Transaction tab.
Step 2: Select voucher type and click on List option.
Step 3: Choose a specific series and select the date range for the report.
Step 4: Now can apply a filter or search for a specific voucher in the report.

If the stock is showing negative, these could be possible reasons.
1. Date of voucher on which you are issuing voucher is wrong selected.
2. Resave you purchase or production voucher of that particular item.
3. If still facing same issue take a latest backup and then go to housekeeping menu and run update master balance option.

The 'ITC restricted due to POS rules' option means that Input Tax Credit is not eligible for certain transactions as per government rules. To use this option, select it in the voucher configuration and mention the reason for restriction in the narration. This option should be used instead of selecting 'No' for ITC eligibility.

It could be due to various reasons such as incorrect tagging, voucher series configuration, or sale type. Please provide more details about the specific voucher and any changes made to it.
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

You can use direct upload option provided in BUSY in GSTR1 e return , follow the steps below:
Step 1: Go to display then GST reports
Step 2: Now click on gst e return 
Step 3: Select GSTR1 e return then click on direct upload 
Step 4: Mention required dat range then process with direct upload

To remove MRP restrictions from BUSY , please follow below steps : 
Step 1 : Go to Administration menu.
Step 2 : Select Configuration option
Step 3 : and then Features and Option
Step 4 : Select Invetory menu 
Step 5 : Check MRP wise details configuration 
Step 6 : Set dont allow adjustment Without stock .

To reflect that your company is registered in one state but shipping to another in BUSY, you can update the shipping address in the "Billing & Shipping Details" section while generating the invoice. Make sure to enter the correct shipping address to accurately reflect the shipping state.and select gst reporting as per shipping address.

If you are getting invalid error during voucher saving, check the possible aspects:
1.Check the details entered in voucher must be correct.
2.Ensure that all mandatory field must be entered.
3.Tax category must be updated in item master and tax should be applied as per category specified in item master.
4.HSN code and party GSTIN must be validated.

To Find out missing vouhcer you need to firslty take backup of company Then follow these step: 
 Step 1: Go to House keeping check incomplete voucher resave then check. 
 step 2: select Junk charcter check junk character and remove all junk character. 
 Step 3: Reindex data base and check your voucher.

If you want to remove the bill sundry from the bill sundry grid please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Open the voucher and go to bill sundry grid and press the shortcut key F9 to remove the bill sundry from the grid.