Frequently Asked Questions

Yes, You can create and share the invoice in BUSY by following these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Select the add option then create the invoices with required details..
Step 3: Now, save the invoice and then you can share it on whatsapp, email, sms and BUSY BNS.

No, cash transactions should not be put in IGST because Cash account comes under local transactions. While selecting party as cash and entering sale, purchase with selected as central tax category in transactions BUSY will give warning you are entering a central transaction for a party belonging to same state. Do you want to continue?

If you want to open sales voucher in BUSY, you can follow these steps:
Step 1: Go to Transactions menu and click on Sales.
Step 2: To create a new voucher, click on Add. To edit an existing voucher, click on Modify.
Step 3: You can also use the shortcut key ALT+F8 to open a new sales voucher.

Some common issues that can cause discrepancies between BUSY and the GST portal for GST entries are: Incorrect or incomplete data entry in BUSY, such as missing or wrong GSTIN, invoice number, invoice date, taxable value, tax rate, etc.
 Further provide more details what issue you are facing while connecting with the BUSY App.

To include freight charges in your Purchase voucher, you can use the Bill Sundry option in the voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher.

If a sale return voucher is linked to the wrong sale voucher, follow these steps to link it to the correct sale: 
 1. Go to Transaction and select Sale Return Voucher. 
 2. Open the sale return voucher in modify mode. 
 3. Enter the correct original sale details in the return voucher.

There are vary situation in which freight charges not reflect in actual stock: 
 Solution 1: We have used freight charges as bill sundry and specified account in it. 
 Solution 2: If we used freight as an item then in freight master there's an option to "Don't Maintain stock balance" might be "Y".

To include freight charges in your Purchase voucher, you can use the Bill Sundry option in the voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher.

To add credit note to outstanding invoice , follow the below steps:
Step 1: Go to transaction and choose credit note the click on add
Step 2: Mention the details of voucher and original invoice number of the outstanding invoice
Step 3: while save voucher in reference window select adjust and mention the reference of original invoice

Check the cancel voucher option in BUSY. You need to follow the below steps to access the cancel voucher:
Step 1: Go to transactions. Select Sales, then click Modify and specify the voucher number.
Step 2: After opening the voucher in modify mode, you will find on the right hand side of the voucher Cancel X..