Frequently Asked Questions

BUSY handles multiple tax rates for different items by allowing you to configure tax rates for each item individually. This means that you can assign specific tax rates to different items based on their tax category or any other criteria. This ensures accurate calculation of taxes for each item in your invoices or transactions.

Sales/purchase Quotation, Sales/purchase order or Mat. Issued to party Mat. Rcvd. from party will not be allow if item unit in qty. Qty must be compulsory and in Sale or Purchase voucher you need to check in voucher series configuration Zero Value Validation enable On item level or voucher level disallow zero voucher Qty.

Some common issues that can cause discrepancies between BUSY and the GST portal for GST entries are: Incorrect or incomplete data entry in BUSY, such as missing or wrong GSTIN, invoice number, invoice date, taxable value, tax rate, etc.
 Further provide more details what issue you are facing while connecting with the BUSY App.

To include freight charges in your Purchase voucher, you can use the Bill Sundry option in the voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher.

If a sale return voucher is linked to the wrong sale voucher, follow these steps to link it to the correct sale: 
 1. Go to Transaction and select Sale Return Voucher. 
 2. Open the sale return voucher in modify mode. 
 3. Enter the correct original sale details in the return voucher.

There are vary situation in which freight charges not reflect in actual stock: 
 Solution 1: We have used freight charges as bill sundry and specified account in it. 
 Solution 2: If we used freight as an item then in freight master there's an option to "Don't Maintain stock balance" might be "Y".

To include freight charges in your Purchase voucher, you can use the Bill Sundry option in the voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your voucher.

To add credit note to outstanding invoice , follow the below steps:
Step 1: Go to transaction and choose credit note the click on add
Step 2: Mention the details of voucher and original invoice number of the outstanding invoice
Step 3: while save voucher in reference window select adjust and mention the reference of original invoice

Check the cancel voucher option in BUSY. You need to follow the below steps to access the cancel voucher:
Step 1: Go to transactions. Select Sales, then click Modify and specify the voucher number.
Step 2: After opening the voucher in modify mode, you will find on the right hand side of the voucher Cancel X.. 

To view invoices of the specific series, you can follow these steps:
Step 1: Go to Transaction tab.
Step 2: Select voucher type and click on List option.
Step 3: Choose a specific series and select the date range for the report.
Step 4: Now can apply a filter or search for a specific voucher in the report.