Frequently Asked Questions

See the following steps to make a credit note entry:
Step 1: Go to the Transacton Menu
Step 2: Click on Sale Returne Cr.Note
Step 3: Select Party Name, Sale Type, and Original Sale Details, then click on oK.
Step 4: Then feed item details like item name and quantity.
Step 5: Check relevant details and save the voucher.

If you are getting an error related to destination address at E way bill or e invoice generation, check the below possible aspects:
1.Ensure the correct pin code and station are mentioned in party master.
2.Double check the pin code and station updated in transport window must be as per shipping address updated in Billing/shipping window.

If you want to amend details in voucher entered or cancel it , you can follow the bellow steps: 
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher 
Step 3: To cancel voucher press ctrl/alt+x then mention cancellation narration and ok

To include freight charges in your invoices, you can use the Bill Sundry option in the sale voucher. There is a bill sundry already created with the name Freight & Forwarding Charges. You can select this option and enter the amount of the freight charges. This will add the freight charges to your invoice.

If you find any errors in your bills generated in BUSY, you need to edit and correct them. You can do this by opening the bill, checking the details that are incorrect, and making the necessary changes. Then you need to save the bill again.
Note: Take backup of your data before making any changes.

To modify or edit a field in an existing voucher follow these steps: 
 Step 1: Go to transactions menu 
 Step 2: Then open the invoice from modify or list option such as sale,purchase 
 Step 3: Then after open the invoice do the changes in field if required and save the invoice

To rectify the worng entry, please follow the troubleshoot steps mentioned below. 
Step 1: Check the list of transaction which required to be corrected, to view the list of transaction, go in transaction, select voucher type and select list.
Step 2: Open the list and select the trasaction and make changes then save the transactions.

To modify transaction vouchers without impacting linked invoices, you need to follow the below steps:
Step 1: go to the transaction menu, click on sales, and then list
Step 2: Select the date range and click OK.
Step 3: Select the voucher that you want to modify.
This way, you can modify transaction vouchers without impacting linked invoices.

If you want to change details in voucher entered or cancel it , you can follow the bellow steps: 
Step 1: Go to transaction and select voucher type and open voucher in modify .
Step 2: Change the details and save voucher 
Step 3: To cancel voucher press ctrl/alt+x then mention cancellation narration and ok

To enable or disable the inventory management feature in BUSY please follow given steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: After that click on features and options tab and click on inventory tab
Step 3: From the inventory tab you can enable or disable the inventory management features in BUSY