Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to manage bills and stock in the software efficiently?

To manage bills and stock efficiently in BUSY Accounting software, users can utilize the comprehensive array of inventory reports available in the software and reconcile bills as a whole using the Bank Reconciliation feature. Additionally, users can enable the Bill by Bill option in the software's configuration settings to track and manage reconciled bills.

How can i generare GST sales invoice in BUSY?

To generate GST sale invoice in BUSY, follow these steps:
Step 1: Go to Tranaction section then choose the Sales voucher type
Step 2: Click on Add tab and create the invoice with all required details lik voucher date, voucher number, Sales type, party , item so on.
Step 3: Apply tax in voucher then save it.

Can I cancel a bill instead of deleting it?

Yes, you can cancel a bill instead of deleting it in BUSY by follow these steps:
Step 1: Go to transaction section
Step 2: Then select the required voucher type and click on Modify option
Step 3: After access the invoice in modify mode ,Press Ctrl+X shortcut to cancel invoice and provide a remark for the cancellation.

How Can I delete a party name in BUSY?

If you want to delete a party name in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Afterwards open the account master from modify or list button
Step 3: Press F8 key to delete the master and click on ok to proceed for a deletion of master

How to setup proper tax rates in BUSY?

BUSY handles multiple tax rates for different items by allowing you to configure tax rates for each item individually. This means that you can assign specific tax rates to different items based on their tax category or any other criteria. This ensures accurate calculation of taxes for each item in your invoices or transactions.

Why unable to save voucher with zero Qty.?

Sales/purchase Quotation, Sales/purchase order or Mat. Issued to party Mat. Rcvd. from party will not be allow if item unit in qty. Qty must be compulsory and in Sale or Purchase voucher you need to check in voucher series configuration Zero Value Validation enable On item level or voucher level disallow zero voucher Qty.

I need to create a credit note for a customer. What is the process to create a credit note in BUSY?There is a discrepancy in the credit note amounts between my supplier's statement and the credit notes recorded in BUSY. How can I resolve this issue?

Create credit note in BUSY:
Step 1 : CLick on transactions
Step 2 : Credit note
Step 3 : Add
Step 4 : Select relevant account with amount and save
Discrepancy in credit note amount:
Step 1 : CHeck credit note entry
Step 2 : COntact supplier
Step 3 : Reconcile difference

One of my invoice entries shows as "cancelled" in BUSY but it was not actually cancelled. How can I modify the invoice status back to active?

To active a cancelled voucher in BUSY, you need to follow these steps:
Step 1: Open that cancelled invoice and click on Active button or press ALT+X.
Step 2: After activate the voucher you need to enter the details again because when you cancel a vouhcer the details in it will be removed.

When trying to make a new voucher in BUSY, I get warning saying "invalid voucher number". Why does this happen and how can I resolve it?

In vary situation it shows "Invalid Voucher Number" while creating new voucher in BUSY. 
1: In case of voucher No. more than 16 digits.
2: In case of using special character in voucher numbering.
3: In case of blank vouhcer No.
4: If the vouhcer no. is already used.

I adjusted some balances last month but it seems to be causing problems now. What's the best way to modify past entries?

If you want to modify the past invoices in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale,purchase etc
Step 3: Then open the invoice from modify or list button
Step 4: Then you can do the modifications as per your requirements and save the invoices
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