Frequently Asked Questions

If the stock is showing negative, these could be possible reasons.
1. Date of voucher on which you are issuing voucher is wrong selected.
2. Resave you purchase or production voucher of that particular item.
3. If still facing same issue take a latest backup and then go to housekeeping menu and run update master balance option.

The 'ITC restricted due to POS rules' option means that Input Tax Credit is not eligible for certain transactions as per government rules. To use this option, select it in the voucher configuration and mention the reason for restriction in the narration. This option should be used instead of selecting 'No' for ITC eligibility.

It could be due to various reasons such as incorrect tagging, voucher series configuration, or sale type. Please provide more details about the specific voucher and any changes made to it.
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

You can use direct upload option provided in BUSY in GSTR1 e return , follow the steps below:
Step 1: Go to display then GST reports
Step 2: Now click on gst e return 
Step 3: Select GSTR1 e return then click on direct upload 
Step 4: Mention required dat range then process with direct upload

To remove MRP restrictions from BUSY , please follow below steps : 
Step 1 : Go to Administration menu.
Step 2 : Select Configuration option
Step 3 : and then Features and Option
Step 4 : Select Invetory menu 
Step 5 : Check MRP wise details configuration 
Step 6 : Set dont allow adjustment Without stock .

To reflect that your company is registered in one state but shipping to another in BUSY, you can update the shipping address in the "Billing & Shipping Details" section while generating the invoice. Make sure to enter the correct shipping address to accurately reflect the shipping state.and select gst reporting as per shipping address.

Create credit note in BUSY:
 Step 1 : CLick on transactions
 Step 2 : Credit note
 Step 3 : Add 
 Step 4 : Select relevant account with amount and save
 Discrepancy in credit note amount:
 Step 1 : CHeck credit note entry
 Step 2 : COntact supplier
 Step 3 : Reconcile difference

To active a cancelled voucher in BUSY, you need to follow these steps:
 Step 1: Open that cancelled invoice and click on Active button or press ALT+X.
 Step 2: After activate the voucher you need to enter the details again because when you cancel a vouhcer the details in it will be removed.

In vary situation it shows "Invalid Voucher Number" while creating new voucher in BUSY. 
 1: In case of voucher No. more than 16 digits. 
 2: In case of using special character in voucher numbering. 
 3: In case of blank vouhcer No. 
 4: If the vouhcer no. is already used.

If you want to modify the past invoices in BUSY please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice such as sale,purchase etc
Step 3: Then open the invoice from modify or list button
Step 4: Then you can do the modifications as per your requirements and save the invoices