Frequently Asked Questions

For Bulk Delete Voucher, see the following steps:
Step 1: Take a Backup of Your BUSY Data
Step 2: Go to Administration, then click on Bulk Updations.
Step 3: Click on Delete Unuse Masters.
Step 4: As per the request, select which master you want to delete.
Step 5: Click on OK to Run Batch Deletion of Master.

To create an sale billing for a new company in BUSY, you need to follow these steps:
Step 1: Go to transactions select Sales voucher type 
Step 2: Select the Sales Invoice option, and then choose the add option. From there, you can enter the necessary details such as the customer information, product details.

If your sales order is not showing in the sales voucher then check the below steps.
Step 1: Make sure to select the correct party in the sales voucher which you selected in sales order.
Step 2: If you have already adjusted the sales order in some other voucher then will not show during sales.

If you want to view the item group list in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on item group and click on list and select it as screen
Step 3: Then you will be able to see the list of item group

To record separate transactions for different branches in BUSY, you need to create separate branches in the software. Each branch will have its own voucher series and GST number. When making transactions, select the correct voucher series for the respective branch. This will ensure that the data is recorded under the correct branch.

To select the invoice date wise you need to follow some steps:
Step 1: Go to the Transaction and then click on Voucher type.
Step 2: Now click on List option and then select screen option.
Step 3: Now enter the period or date for which you want to see invoice and click on OK option.

If you find a voucher by its voucher number, you need to follow these steps:
Step 1: Open your company then click on Transactions menu.
Step 2: Select the voucher type such as Sales, Purchase, etc then click on Modify.
Step 3: Select the series and enter the Voucher No. then you can open that voucher.

If you dont have a record of a cancelled voucher numbers you may face below mentioned problems
1. You may face issue while reconciling your data 
2. You may face issue in auditing of your data
3. If you want to track those bills that has been already cancel it may occur issue in it

If you regenerate purchase voucher but still amount showing incorrect you may check following things:
1: Check accounting voucher of the invoice , so that you can know the ledger impact with the amount.
2: Check the bill sundry amount , if applied on voucher.
3: Check by re - enter master and then resave voucher.

To change the sale type from Local to Export in BUSY Accounting Software, follow these steps:
Step 1: Go to transaction and select sale voucher.
Step 2: After selecting the voucher type, open the specific voucher from the modify or list option.
Step 3: Select the sale type as Export taxable, Export ZeroRated as per required.