Frequently Asked Questions

If your sales order is not showing in the sales voucher then check the below steps.
Step 1: Make sure to select the correct party in the sales voucher which you selected in sales order.
Step 2: If you have already adjusted the sales order in some other voucher then will not show during sales.

If you want to view the item group list in BUSY please follow these steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on item group and click on list and select it as screen
Step 3: Then you will be able to see the list of item group

To record separate transactions for different branches in BUSY, you need to create separate branches in the software. Each branch will have its own voucher series and GST number. When making transactions, select the correct voucher series for the respective branch. This will ensure that the data is recorded under the correct branch.

To select the invoice date wise you need to follow some steps:
Step 1: Go to the Transaction and then click on Voucher type.
Step 2: Now click on List option and then select screen option.
Step 3: Now enter the period or date for which you want to see invoice and click on OK option.

If your stock qrantity are showing negative, then first check negative quantity in stock report, then enter purchase transaction for the same quantity which is showing negative
 Like if you have -5 Quantity in stock report and if you will enter purchase transaction of the same 5 quantity, then stock will be zero

To apply new rates to previous sales voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales voucher
Step 2: Click on modify then specify voucher series, date and number and open the invoice in modify mode,
Step 3: Now, Update the new rate for item and save the invoice.

To open transport window from sales invoice in BUSY,follow the below steps:
Step 1: Go to transaction section then click on sales voucher and click on add tab.
Step 2: Now, click on Vch. details tab displayed at bottom left corner of BUSY screen.
Step 3: Then, Select transport details option to open the transport window.

To modify previously created bill :
 Step 1: Go to Transaction Menu
 Step 2: Click on Voucher option 
 Step 3: Then click on List option 
 Step 4: Then open voucher in modify mode 
 Step 5: Afterward, you can modify the respective entries in the invoice then save the voucher

To correct, modify, or delete vouchers in BUSY, you can go to the Modify mode, select the voucher you want to change, and make the necessary modifications. To delete a voucher, you can press F8 while in Modify mode. Please note that deleted vouchers cannot be restored, so be careful when deleting them.

To modify a transaction in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose the modify tab the specify the voucher series, date and number.
Step 3: After access the invoice in modify mode, update the required details and save the voucher.