Frequently Asked Questions

When you create an invoice you can convert the amount in monthly installments by using the Split Ref option in the bill by bill window and mention the No of Ref. then create. 
Now, when you create the payment voucher you can adjust the bill references which was created for a installment.

To Check the Sales Return Belongs to which sales Voucher follow the steps mentioned below: 
Step 1: Go to Transactions menu and then click on sales Return .
Step 2: Then click on list and open sales return Voucher.
Step 3 : After Mentioning party name window will open of Original sales details . 

To check previously generated invoice you need to follow some steps :
Step 1: Go to Transaction and select the required voucher type 
Step 2: Click on Modfiy option and it will show you that voucher which you have entered previously and also you can enter the voucher no if you know .

To post purchase return in BUSY , follow the steps below: 
 Step 1: Go to transaction and click on Purchase return option 
 Step 2: Select add option and mention required details in voucher 
 Step 3: Mention original invoice number for the voucher against which purchase return is posting

BUSY does not allow to modify the vouchers due to these reasons:
 1. You do not have approriate rights to do the same. The administrator restrict the rights.
 2. If you are using approval feature and voucher is approved so you can not modify it if you do not have approval rights.

If you want to make changes in the ITC liability in the vouchers. Then you need to open the voucher in modify mode and correct it or if the vouchers are more then you can export the data in excel sheet then correct the ITC liability and import it again in BUSY.

To generate an invoice with a duplicate voucher, follow the below steps:
Step 1: Open a BUSY company and select Administration.
Step 2: Under Administration, select Configuration.
Step 3: Under configuration, select Voucher Series configurations.
Step 4: select the voucher series to configure, click on Voucher Numbering, mention duplicate voucher number, no action, or warning only.

If you're unable to find the edit or modification option for a specific record or page in BUSY, could you provide more details about the type of master record or voucher record you're looking to modify? This will help in giving you more accurate guidance on where to locate the edit option.

Reasons for inaccurate calculation of the invoice value are.
 1. Data entry mistake: If you enter wrong price or Qty in the voucher it can calculate wrong invoice value.
 2. Wrong tax rate applied: If you have applied wrong tax rate in the voucher i can lead to wrong invoice value.

To cancel or delete the voucher, you need to follow:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : Open voucher
Step 5 : To cancel press CTRL + X key to cancel voucher
Step 6 : To delete voucher press F8 key to delete voucher.