Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I record a partial payment or payment in installments?
When you create an invoice you can convert the amount in monthly installments by using the Split Ref option in the bill by bill window and mention the No of Ref. then create.
Now, when you create the payment voucher you can adjust the bill references which was created for a installment.
How to Check that sales return belongs to which sales Voucher?
To Check the Sales Return Belongs to which sales Voucher follow the steps mentioned below:
Step 1: Go to Transactions menu and then click on sales Return .
Step 2: Then click on list and open sales return Voucher.
Step 3 : After Mentioning party name window will open of Original sales details .
How do I search for a previously generated invoice in BUSY?
To check previously generated invoice you need to follow some steps :
Step 1: Go to Transaction and select the required voucher type
Step 2: Click on Modfiy option and it will show you that voucher which you have entered previously and also you can enter the voucher no if you know .
I am trying to record a purchase return but the software is treating it like a normal purchase. How can I properly enter a purchase return?
To post purchase return in BUSY , follow the steps below:
Step 1: Go to transaction and click on Purchase return option
Step 2: Select add option and mention required details in voucher
Step 3: Mention original invoice number for the voucher against which purchase return is posting
The software is not allowing me to change the stages for some vouchers. Why does this happen and how can I fix it?
BUSY does not allow to modify the vouchers due to these reasons:
1. You do not have approriate rights to do the same. The administrator restrict the rights.
2. If you are using approval feature and voucher is approved so you can not modify it if you do not have approval rights.
I need to make changes to the ITC liability in my bills in BUSY. How can I update this individually for each bill?
If you want to make changes in the ITC liability in the vouchers. Then you need to open the voucher in modify mode and correct it or if the vouchers are more then you can export the data in excel sheet then correct the ITC liability and import it again in BUSY.
I cannot generate a second invoice because it says the voucher number already exists. How do I resolve this voucher number error?
To generate an invoice with a duplicate voucher, follow the below steps:
Step 1: Open a BUSY company and select Administration.
Step 2: Under Administration, select Configuration.
Step 3: Under configuration, select Voucher Series configurations.
Step 4: select the voucher series to configure, click on Voucher Numbering, mention duplicate voucher number, no action, or warning only.
I am unable to find the modification or edit option for a particular record or page. Where is this option located?
If you're unable to find the edit or modification option for a specific record or page in BUSY, could you provide more details about the type of master record or voucher record you're looking to modify? This will help in giving you more accurate guidance on where to locate the edit option.
I entered a purchase order but the software is not showing the correct final billed amount. What could cause this discrepancy?
Reasons for inaccurate calculation of the invoice value are.
1. Data entry mistake: If you enter wrong price or Qty in the voucher it can calculate wrong invoice value.
2. Wrong tax rate applied: If you have applied wrong tax rate in the voucher i can lead to wrong invoice value.
I made a payment voucher by mistake can I cancel or delete it? What is the process for cancelling entries?
To cancel or delete the voucher, you need to follow:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : CLick on modify
Step 4 : Open voucher
Step 5 : To cancel press CTRL + X key to cancel voucher
Step 6 : To delete voucher press F8 key to delete voucher.