Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What should I do when the system does not allow me to add IGST input with a certain serial number?

If you're unable to add IGST input with a specific serial number, follow these steps: 
Step 1:Verify if you selected sales type or purchase type as itemwise or taxinclusive.
Step 2:Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item.

I made some changes in BUSY masters and now my vouchers are not working properly. What should I do?

If issue related to vouchers check these steps:
1. check after change in master what is the group of party master -party master group should be debtor,creditor,cash and bank.
2. Open voucher and resave after that check accounting entry of voucher
Further provide some additional information as we are unable to uderstand your issue.

What is the process to edit figures if I need to reduce the amount from Rs. to Rs. ?

To edit figures and reduce the amount from Rs. 590 to Rs. 250, you can manually adjust the quantity or value associated with the specific entry or transaction. This can be done by accessing the relevant invoice or entry and making the necessary changes to reflect the desired amount of Rs. 250.

The invoice value is not calculating accurately after I made some changes. What could be the reason for this?

Reasons for inaccurate calculation of the invoice value are.
1. Data entry mistake: If you enter wrong price or Qty in the voucher it can calculate wrong invoice value.
2. Wrong tax rate applied: If you have applied wrong tax rate in the voucher i can lead to wrong invoice value.

I am confused about the differences between section - and section - in BUSY. Can you please explain?

Both Section 16-4 and Section 17-5 deal with ineligible ITC. If you do not want to claim ITC,then it will come under both sections are for ineligible ITC.
Section 17(5)-Ineligible ITC – Utilized for composition purchase with B2B party
Section 16(4)-Ineligible ITC – When we show/record personal items in the books of the company.

How can I correct the place of supply on a purchase invoice that is showing the wrong state?

When place of supply is showing incorrect in the purchase invoice, Then Pls follow the below steps :
Step 1: Place of supply default pick as per your company state, If you are using the billing shipping details and select the gst nature as per billing /shipping and mention the different state.

I have configured GST for one item but other items still show incorrect GST. What should I do?

If you have configured GST for one item and showin incorrect GST in other items , 
Step 1: Select the item amd press alt+m to open in modify
Step 2: Check tax category should be according to the item then save item master
Step 3: Reeter item in voucher and apply tax

How are freight and carrier charges handled in the taxable value calculation? Should these be included or excluded?New

Including or excluding the freight and carrier charges in taxable value depends on the user requirement, if you apply freight bill sundry after tax charged then it will not include in the taxable value and if you apply freight and carrier charges bill sundry before tax it would include in taxable value.

When generating bills in BUSY, why does it default to CGST even when the transaction is interstate?

The CGST, SGST and IGST apply in voucher on the basis of which sale type you are selected either local or central. For interstate transaction you need to select central sale type then IGST will apply. Further if CGST already mentioned their then might be that bill sundry tagged in that voucher.

My inventory is showing the wrong received date based on voucher date. How can I fix this?

If your inventory displays the wrong received date, follow these steps:
1.Ensure you've entered the correct date based on the purchase document; cross-check with the vendor bill.
2.Check if dual stock updating date is enabled; if so, it may show a different date. Update it with the purchase voucher date to resolve the issue.