Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I correct an error in a voucher that has already been posted?

Please follow steps for correction in already entered voucher in BUSY:- 
Step 1:- Transaction Tab,
Step 2:- Select voucher type such as sale, purchase, sale return, purchase return, etc
Step 3:- Modify, enter the voucher details like date and voucher no. voucher will open and you can made necessary correction then save the changes

How do I handle sales returns and credit notes in BUSY for multi-branch setups?

For multi-branch operations, you need to create a different voucher series for each branch for sales returns, credit notes and other vouchers also. This will help you to identify the branch-wise vouchers easily. You can use the voucher series of the respective branch when you record the sales returns and credit notes.

Can I regenerate an invoice with a new date after cancelling the original one?

If you want to generate an invoice with a new date after cancelling the original 
one then please follow the given steps
Step 1: Go to transaction menu then select voucher
Step 2: Then add and enter the details which is being asked.
Step 3: After enter the required details just save the voucher.

How do I add a truck to the drop-down menu in the Transport window?

If you want to add a truck to the dropdown menu in transport details you need to click on add new option available in the right side of transporter field then specify the name of transporter as truck and you can also specify the GSTIN number of transporter in transporter id field. 

How do I check if my credit limit is exceeding when generating invoices?

To check if your credit limit is exceeding when generating invoices in BUSY, you can go to the party master and view the credit limit set for that particular party. If the invoice amount exceeds the credit limit, the software will show a warning indicating that the credit limit has been exceeded.

How can I avoid picking up old distance values in new orders automatically?

To avoid picking up old distance values in new orders automatically, set the distance value to zero in the master of the party and in the relevant fields. This will prompt the software to calculate the distance automatically based on the pin code when you click on check Distance on Transport window.

What details do I need to generate invoices with QR codes in BUSY?

To generate invoices with QR codes in BUSY, you will need the following details:
Step 1 : Invoice number
Step 2 : Customer details (name, address, GSTIN)
Step 3 : Product details (name, quantity, rate, GST rate)
Step 4 : Invoice amount
Step 5 : IRN (Invoice Reference Number)
Step 6 : QR code image containing invoice details

How do I correct an incorrect or duplicate entry that was posted?

If you want to correct your incorrect or duplicate entry, follow these steps:
Step 1: Go to the Transaction Menu, then select the Voucher Type and open the voucher. You can open it from any report, then modify it.
Step 2: If you find a duplicate voucher, you can delete it by pressing F8.

How do I enter the transport details like distance travelled in BUSY?

You can enter transport details like distance in the Transport Details window during voucher entry by click on Check Distance. The distance will update based on pincodes and you can edit the distance if required. You can also enter the other details in this window such as Vehicle no., Station, Pincode, etc.

How do I record a partial payment or payment in installments?

When you create an invoice you can convert the amount in monthly installments by using the Split Ref option in the bill by bill window and mention the No of Ref. then create. 
Now, when you create the payment voucher you can adjust the bill references which was created for a installment.
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