Frequently Asked Questions

To ensure that GST input credit goes to the shipping party instead of the billing party in BUSY, you need to select the shipping party as the party master or choose the billing-shipping option while generating the invoice. This will allocate the GST input credit to the shipping party for proper calculation.

If the bill number is not showing correctly due to canceled bills in BUSY, you can follow these steps:
Step 1: Take data backup from company menu backup data
Step 2: You can try deleting the canceled bill and creating a new one with the correct bill number by set voucher numbering as manual.

To enter the quantity of stock that you already have before making a sale in BUSY Accounting, you need to pass the stock journal voucher.
Pls follow the below steps.
Step 1: Click on transactions and then stock journal
Step 2: Then add and enter the item details in Item generated window then save it.

There could be various factors that cause the saved bill totals to fluctuate from in amonth, such as modification / changes in item qty, pricing, discounts, taxes, and other expenses if added after saving then voucher. If you modify you saved voucher then due that chnages your bill amount fluctuate many times.

Find out the steps to do if your last month transactions not showing in BUSY
 Step 1 : Check the date period is correct or not of the report you are checking for viewing transaction
 Step 2 : Check the financial year in which you are checking transaction is correct or not

If you have selected the wrong account in the voucher then can correct it by modifying the voucher.
 Pls follow the below steps.
 Step 1: Click on Transaction
 Step 2: Then select the voucher type 
 Step 3: Open the voucher in modify mode and tagged the correct account then save it.

If you are gettng invalid tax error during voucher entry then you must check select the sales/purchase type in voucher as per tax rate defined in item master. Further, if multiple items exists in transaction with different tax rate then you can select multi rate, tax inclusive or item wise sales/purchase type.

If you are not seeing a particular item on the sales invoice, it could be due to the item not being added to the invoice or it may have been accidentally deleted. Please check if the item has been added correctly and if not, you can add it manually to the invoice.

The sale type option in the BUSY is a feature that allows you to classify your sales transactions based on the type of sale either central or local and the rate of GST charged. To use it you can simply select the sale type based on your requirements during sale voucher entry.

If the quantity is not reflecting in the generated bill, please check the following possible aspects:
1.Ensure that you have entered the quantity for each item in the bill.
2.If the option Don't maintain stock balance in the item master is enabled, you will not be able to specify the quantity in the bill.