Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I correct an error in a voucher that has already been posted?
Please follow steps for correction in already entered voucher in BUSY:-
Step 1:- Transaction Tab,
Step 2:- Select voucher type such as sale, purchase, sale return, purchase return, etc
Step 3:- Modify, enter the voucher details like date and voucher no. voucher will open and you can made necessary correction then save the changes
How do I handle sales returns and credit notes in BUSY for multi-branch setups?
For multi-branch operations, you need to create a different voucher series for each branch for sales returns, credit notes and other vouchers also. This will help you to identify the branch-wise vouchers easily. You can use the voucher series of the respective branch when you record the sales returns and credit notes.
Can I regenerate an invoice with a new date after cancelling the original one?
If you want to generate an invoice with a new date after cancelling the original
one then please follow the given steps
Step 1: Go to transaction menu then select voucher
Step 2: Then add and enter the details which is being asked.
Step 3: After enter the required details just save the voucher.
How do I add a truck to the drop-down menu in the Transport window?
If you want to add a truck to the dropdown menu in transport details you need to click on add new option available in the right side of transporter field then specify the name of transporter as truck and you can also specify the GSTIN number of transporter in transporter id field.
I want to edit some details on a saved invoice in BUSY. How can this be done?
If you want to do some edit in billing so follow these steps:
Step 1: Go in transactions.
Step 2: Then select modify option in sales or any vouher for which you want to edit.
Step 3: Mention bill no. for open it.
Step 4: Then do changes according to you & save it again.
What is the purpose of the GR number and GR date? Are they mandatory for invoice submission?
GR number and date is used to identify and track the shipment of goods in case of your goods are being transported through railway or air etc
In case if you are transporting your goods through railway or air etc it is mandatory to mention the GR number and GR date
The tax rates are not updating properly in the invoices in my BUSY. What could be wrong?
If the tax rate are not updating in the voucher then follow the below steps.
Step 1: Make sure the tax category should be tag in the item master.
Step 2: Ensure that the correct sale purc type should use in the voucher and GST bill sundry configuration should be proper.
Why the sales challan is not get pick from f11 shortcut key in the sales voucher?
If the sales challan is not get pick in the sales voucher then check the below steps.
Step 1: If the challan is already adjusted in some other voucher then will not get pick from f11 shortcut key.
Step 2: Make sure that you are selecting the correct party during the voucher entry.
How do I adjust advances paid to suppliers previously in my books after migrating to BUSY?
Find out the steps to adjust advance paid to suppliers in previous books
Step 1 : Mention that opening amount in that supplier master
Step 2 : Then create opening reference with that amount in the master
Step 3 : while adding purchase with that supplier adjust that advance amount
What is the process to give free quantity of a product to customer in BUSY?
Pls Follow the Below Steps for Free Quantity:
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Free Quantity in Voucher Option
Step 6: During voucher entry, Enter the free quantity with Plus Sign.
Note : We can charge tax on mrp for free quantity also if required.