Frequently Asked Questions

Please follow steps for correction in already entered voucher in BUSY:- 
Step 1:- Transaction Tab,
Step 2:- Select voucher type such as sale, purchase, sale return, purchase return, etc
Step 3:- Modify, enter the voucher details like date and voucher no. voucher will open and you can made necessary correction then save the changes

For multi-branch operations, you need to create a different voucher series for each branch for sales returns, credit notes and other vouchers also. This will help you to identify the branch-wise vouchers easily. You can use the voucher series of the respective branch when you record the sales returns and credit notes.

If you want to generate an invoice with a new date after cancelling the original 
one then please follow the given steps
Step 1: Go to transaction menu then select voucher 
Step 2: Then add and enter the details which is being asked.
Step 3: After enter the required details just save the voucher.

If you want to add a truck to the dropdown menu in transport details you need to click on add new option available in the right side of transporter field then specify the name of transporter as truck and you can also specify the GSTIN number of transporter in transporter id field. 

If you want to do some edit in billing so follow these steps:
Step 1: Go in transactions.
Step 2: Then select modify option in sales or any vouher for which you want to edit.
Step 3: Mention bill no. for open it.
Step 4: Then do changes according to you & save it again.

GR number and date is used to identify and track the shipment of goods in case of your goods are being transported through railway or air etc 
In case if you are transporting your goods through railway or air etc it is mandatory to mention the GR number and GR date

If the tax rate are not updating in the voucher then follow the below steps.
 Step 1: Make sure the tax category should be tag in the item master.
 Step 2: Ensure that the correct sale purc type should use in the voucher and GST bill sundry configuration should be proper.

If the sales challan is not get pick in the sales voucher then check the below steps.
Step 1: If the challan is already adjusted in some other voucher then will not get pick from f11 shortcut key.
Step 2: Make sure that you are selecting the correct party during the voucher entry.

Find out the steps to adjust advance paid to suppliers in previous books
 Step 1 : Mention that opening amount in that supplier master 
 Step 2 : Then create opening reference with that amount in the master
 Step 3 : while adding purchase with that supplier adjust that advance amount

Pls Follow the Below Steps for Free Quantity:
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Free Quantity in Voucher Option
Step 6: During voucher entry, Enter the free quantity with Plus Sign.
Note : We can charge tax on mrp for free quantity also if required.