Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the process for modifying a voucher correctly?

To modify a voucher correctly in BUSY, follow the below steps: 
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type such as sales, purchase, etc and click on modify.
Step 3: Enter the voucher series and number and after opening it make the necessary changes then save.

How can I delete vouchers created on my desktop?

To delete vouchers created on your desktop in BUSY, you follow these steps:
Step 1: Go to transactions select voucher type click on modify mode, select the voucher you want to delete, and click on the 'Delete' button.
Step 2: Alternatively, you can use the shortcut key 'F8' key to delete the voucher.

How does BUSY handle invoicing, billing, and payments?

BUSY provides you differnt types of vouchers to maintain invoicing,billing and payments 
you can create different types of vouchers like-sale,purchase and payments etc
and for reporting purpose you can check various reports from display tab like -outstanding analysis report for payments and sales or purchase analysis for sale and purchase report etc

How can I copy voucher in BUSY?

To copy voucher in BUSY follow the steps below:
Step 1: Go to transaction
Step 2: Now select voucher type and select list
Step 3: Mention date range and open list of voucher
Step 4: Now select the voucher you want to copy and open voucher
Step 5: Press F12 key to copy voucher

To disable the warning for negative stock when adding a voucher then follow these steps: Step 1: Go to administration section then click on configuration Step 2: Select warning alarm then configure for warning only or no action in negative stock field. Step 3: Now, save the configuration.

Yes, you can add bills with negative stock data in BUSY.
To add bills with negative stock in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Select warning alarm then configure for warning only or no action in negative stock field.
Step 3: Now, save the configuration.

Why is the address from the account master getting copied over for both billing and shipping in the invoice? I want them to be different.

If the address from the account master is getting copied for both billing and shipping in the invoice, follow these steps:
1.In the Shipping Address, by default, it picks the Account/Party Master Address.
2.If you want to make changes, you can enter the address of your choice in the Shipping Window.

Why is the taxable amount remaining unchanged when I add or remove charges like freight and discount from a tax inclusive invoice?

Tax-inclusive invoices are structured to include taxes in the total invoice amount. This means the software assumes that taxes have already been calculated based on the initial taxable amount and included in the total. As a result, adjusting line items, such as adding or removing charges, may not automatically recalculate taxes.

The amount showing on my screen does not match the voucher amount. What should I do when the amounts don't match?

If the amount showing on my screen does not match the voucher amount, you need to check the below reasons:
1. Check the entry properly and enter the proper price and amount details.
2. Check the sales and purchase types.
3. Check the bill amount.
4. Check for any discounts and markups applied or not.

I just set up my company but can't add transactions for today's date. Is there a setting I need to change?

If you cannot enter transaction for current date , check the folllowing options:
Step 1: You BUSY is not running in demo mode as only one month transaction can be entered in demo
Step 2: You have to selected correct Financial year and the date of transaction should fall between the financial year.

I am unable to delete or cancel an invoice but it is no longer valid. What should I do?

Please follow the below steps to remove no longer invoice:
Step 1: Take Backup
Step 2: Go to housekeeping Menu
Step 3: Press enter on re-index database
Step 4: Then select 2nd option which is you can proceed as i have the latest backup and click on ok and check after the process
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