Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I resaved an item but it is still showing the wrong sale/purchase account mapping. How can I fix this?

To fix correct mapping of sale purchase account of an Item Follow these steps:
1: Open Item in modify mode.
2: Specify Sales Acc and purchase Acc bottom of the page and save.
3: After backup of company go to hopusekeeping menu.
4: Regenerate Master help Files select All masters Click on OK button.

Can BUSY save my print progress if there is a disruption so I can resume from that point?

Yes, you can save the invoice, then open it in Modify Mode and give the print command again. Follow these steps:
Step 1: Go to Transactions then select Voucher Type and click on Modify.
Step 2: Press Alt+P to print the invoice or click on the print option and then print the invoice.

I want to edit some details on a saved invoice in BUSY. How can this be done?

If you want to do some edit in billing so follow these steps:
Step 1: Go in transactions.
Step 2: Then select modify option in sales or any vouher for which you want to edit.
Step 3: Mention bill no. for open it.
Step 4: Then do changes according to you & save it again.

What is the purpose of the GR number and GR date? Are they mandatory for invoice submission?

GR number and date is used to identify and track the shipment of goods in case of your goods are being transported through railway or air etc 
In case if you are transporting your goods through railway or air etc it is mandatory to mention the GR number and GR date

The tax rates are not updating properly in the invoices in my BUSY. What could be wrong?

If the tax rate are not updating in the voucher then follow the below steps.
Step 1: Make sure the tax category should be tag in the item master.
Step 2: Ensure that the correct sale purc type should use in the voucher and GST bill sundry configuration should be proper.

Why the sales challan is not get pick from f11 shortcut key in the sales voucher?

If the sales challan is not get pick in the sales voucher then check the below steps.
Step 1: If the challan is already adjusted in some other voucher then will not get pick from f11 shortcut key.
Step 2: Make sure that you are selecting the correct party during the voucher entry.

How do I adjust advances paid to suppliers previously in my books after migrating to BUSY?

Find out the steps to adjust advance paid to suppliers in previous books
Step 1 : Mention that opening amount in that supplier master
Step 2 : Then create opening reference with that amount in the master
Step 3 : while adding purchase with that supplier adjust that advance amount

What is the process to give free quantity of a product to customer in BUSY?

Pls Follow the Below Steps for Free Quantity:
Click On
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Enable the Free Quantity in Voucher Option
Step 6: During voucher entry, Enter the free quantity with Plus Sign.
Note : We can charge tax on mrp for free quantity also if required.

Can you explain why regular transactions like vouchers can cause master data changes in BUSY?

Regular transactions like vouchers can cause master data changes in BUSY because they are linked to the master data. When a transaction is made, it affects the corresponding master data, such as the ledger accounts, stock items, and party accounts ir effects there inventory stock item amount and account amount effects.

How do I link delivery challan with the sales invoice recorded earlier in BUSY?

Once a sales invoice has been generated, it is not possible to link or adjust your delivery challan with the sales invoice.
Further it is necessary to generate a challan initially. Subsequently, you can generate a sales invoice and select the against challan in the "Type" section of the invoice.
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