Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I find the transport window to update the vehicle number and distance?

When you will save the voucher then transport window will appear then you will be able to update the vehicle number in BUSY,but make sure these points:
1. Input transport details options should be enabled from voucher series configuration
2. Transport details in local sale purchase should be enable from GST/VAT configuration

How can I adjust multiple PO at once if the items rate has changed?

If the rate of multiple items in a PO has changed, you can adjust them all together by pressing F4 on the purchase voucher, through F4 all the pending PO of the party will appear, you have to select them and proceed. But after updating rate each item separately in PO.

Can you help me with the process of removing entries using F9 in BUSY?

Yes, I can help you with the process of removing entries using F9 in BUSY. F9 key is used to remove an item row entered by mistake in a transaction in BUSY. While adding voucher if want to delete an item row put cursor on that item and press F9 key.

Can I delete or cancel an invoice on BUSY after generating it?

You can cancel an invoice in BUSY by following given steps
1.Open company in BUSY and go to transactions
2.Select voucher(invoice) and open the voucher
3.You can use shortcut to cancel voucher while open it by control plus X
4.Then to cancel vouhcer option will be displayed
5.Now proceed to cancel an invoice and mention reason

What is the difference between BB and BC invoices in the software?

B2B and B2C invoices are different types of invoices that are generated for different types of transactions in the software. 
B2B invoices are issued for Business-to-Business transactions, i.e. transactions between two registered taxpayers.
B2C invoices are issued for Business-to-Consumer transactions, i.e. transactions between a registered taxpayer and an unregistered consumer.

How many days can an invoice be edited after generation in BUSY?

You can modify a sales invoice in BUSY without any time or date restrictions, except if you have generated an e-invoice or completed GSTR-1 return filing on the portal. However, it's important to note that editing in such cases will not update the information on the portal, leading to data mismatch.

Can I create duplicate voucher in BUSY for the same party?

Yes, you can create a duplicate voucher in BUSY. To do so, follow these steps:
Step 1: Open the voucher in BUSY and click on copy button or press F12.
Step 2: Click on duplicate voucher button then if you want to change date can update otherwise can save on the same date.

Can you guide me how to add the pending transactions correctly?

You can add the pending transactions in the company by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select the voucher type such as sales, purchase, etc then click on add.
Step 3: Enter the required details such as date, voucher number, account, items, etc then save.

Can we freeze the sales and purchase data to prevent alterations?

In BUSY , we can freeze data on a specific date so that no modifcation can be made in the records entered before the specified date.
Please Follow the below steps for Data freezing :
Step 1: Administration
Step 2: Utilities
Step 3: Data freezing
Step 4: Select Partial or full data freezing as per requirement

Why is the voucher amount showing incorrectly in the software?

The voucher amount may be showing incorrectly in the software due to incorrect data entry or settings, such as entering the wrong values or selecting the wrong tax rates. It is important to double-check the entered information and ensure that all settings are accurate to avoid discrepancies in the voucher amount.
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