Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How can we freeze data in BUSY?
In BUSY , we can freeze data on a specific date so that no modifcation can be made in the records entered before the specified date.
Please Follow the below steps for Data freezing :
Step 1: Administration
Step 2: Utilities
Step 3: Data freezing
Step 4: Select Partial or full data freezing as per requirement
Is there a POS option in sales?
Yes, there is a POS option in sales in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Then features and options go to POS tab and enable it.
Step 3 : Go to transaction select sale and click on add in POS mode.
Does BUSY integrate with ecommerce platforms?
In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Add ( Create E Commerce Account )
Step 4: Sale Type
Step 5: Enable Sales through E commerce Portal.
How can I check cancelled bill?
For check cancelled bill follow these steps:
Step 1: Go in Display then go in check list
step 2: Go in voucher Numbering Reports then go in cancelled voucher number
step 3: Select voucher type and voucher series
step 4: Mention starting date and ending date and open Report show detail of all cancelled bill
To disable the warning for negative stock when adding a voucher then follow these steps: Step 1: Go to administration section then click on configuration Step 2: Select warning alarm then configure for warning only or no action in negative stock field. Step 3: Now, save the configuration.
Yes, you can add bills with negative stock data in BUSY.
To add bills with negative stock in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Select warning alarm then configure for warning only or no action in negative stock field.
Step 3: Now, save the configuration.
Why is the address from the account master getting copied over for both billing and shipping in the invoice? I want them to be different.
If the address from the account master is getting copied for both billing and shipping in the invoice, follow these steps:
1.In the Shipping Address, by default, it picks the Account/Party Master Address.
2.If you want to make changes, you can enter the address of your choice in the Shipping Window.
Why is the taxable amount remaining unchanged when I add or remove charges like freight and discount from a tax inclusive invoice?
Tax-inclusive invoices are structured to include taxes in the total invoice amount. This means the software assumes that taxes have already been calculated based on the initial taxable amount and included in the total. As a result, adjusting line items, such as adding or removing charges, may not automatically recalculate taxes.
The amount showing on my screen does not match the voucher amount. What should I do when the amounts don't match?
If the amount showing on my screen does not match the voucher amount, you need to check the below reasons:
1. Check the entry properly and enter the proper price and amount details.
2. Check the sales and purchase types.
3. Check the bill amount.
4. Check for any discounts and markups applied or not.
I just set up my company but can't add transactions for today's date. Is there a setting I need to change?
If you cannot enter transaction for current date , check the folllowing options:
Step 1: You BUSY is not running in demo mode as only one month transaction can be entered in demo
Step 2: You have to selected correct Financial year and the date of transaction should fall between the financial year.
I am unable to delete or cancel an invoice but it is no longer valid. What should I do?
Please follow the below steps to remove no longer invoice:
Step 1: Take Backup
Step 2: Go to housekeeping Menu
Step 3: Press enter on re-index database
Step 4: Then select 2nd option which is you can proceed as i have the latest backup and click on ok and check after the process