Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Does BUSY integrate with ecommerce platforms?

In BUSY, we can do E commerce transactions.We have to create the E Commerce Name Account Master and Tag it in the Sale Type Master.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Add ( Create E Commerce Account )
Step 4: Sale Type
Step 5: Enable Sales through E commerce Portal.

How can I check cancelled bill?

For check cancelled bill follow these steps:
Step 1: Go in Display then go in check list
step 2: Go in voucher Numbering Reports then go in cancelled voucher number
step 3: Select voucher type and voucher series
step 4: Mention starting date and ending date and open Report show detail of all cancelled bill

I gave a freight/transport discount to a customer but it is not showing up properly. What is the correct way to account for this?

If freight/transport discount to a customer not showing properly then you can follow below points.
1. Resave the entry again.
2. If problem still persist then take a latest backup of the data and check the tagging option in bill sundry of discount and tag or untag account as per your requirment.

My customer's PAN number and address is in one state but I am shipping to another state. How do I reflect this in BUSY?

In BUSY, use the 'Billing Shipping Details' feature and enter the customer's details as per party. This will ensure that the correct shipping details are used for the different state, while the customer's details are still accurately reflected on the bill and shipping detail address will be different as needed.

The software is showing incorrect balances for some accounts. How can I find and fix the cause for incorrect account balances in BUSY?

To find and fix the cause of incorrect balances for some accounts in the software, you can check
Step 1 : The account ledger and review all the entries to ensure they are correct.
Step 2 : Additionally, you can check for any duplicate entries or incorrect opening balances.

How to make changes to a bill that has already been created, such as changing tax rates or adding new items?

To make changes to a bill in BUSY, please follow the steps below:
Step 1: Go to the Transactions menu.
Step 2: Select Sale or Purchase transactions as required and click on modify.
Step 3: Define the Voucher number here to open that voucher for modification. After making the necessary changes, press save.

I am unable to differentiate between purchase and expense entries in the software. What is the right way to enter them?

To differentiate between purchase and expense entries in BUSY follow these steps:
Step 1: If you want to do entry in purchase invoice you need to select purchase voucher under transactions menu
Step 2: If you want to create expense invoice select the journal or payment voucher under transactions menu

The tax amount is not getting calculated automatically for my reverse charge invoices in BUSY. What could be the issue?

if  Tax amount not auto calculate in RCM entry Check below detailes
Step 1: Go to the Administration Menu. Click on Master.
Step 2: Click on the account menu. Modify the RCM expense ledger.
Step 3: Go to GST Details and select Tax Category.
Step 5: Click on Save to save the account, Master.

How can I ensure that the sale price does not fall below the minimum sales price while creating an invoice?

To ensure that the sale price does not fall below the minimum sales price while creating an invoice in BUSY Accounting software, you can set up a minimum selling price (MSP) for each item in the item master and aslo allow warning only or Dont't allow on minimum sale price.

How can I retrieve the amount after zeroing out the purchase and sales entries in BUSY Accounting Software?

To modify the entries of sale and purchase , follow the steps below:
Step 1: Go to transaction
Step 2: Select sale or purchase the voucher you want to modify
Step 3: Now go to modify
Step 4: Mention voucher number then press ok
Step 5: Changed the details of voucher then resave
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