Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I resaved an item but it is still showing the wrong sale/purchase account mapping. How can I fix this?
To fix correct mapping of sale purchase account of an Item Follow these steps:
1: Open Item in modify mode.
2: Specify Sales Acc and purchase Acc bottom of the page and save.
3: After backup of company go to hopusekeeping menu.
4: Regenerate Master help Files select All masters Click on OK button.
Can BUSY save my print progress if there is a disruption so I can resume from that point?
Yes, you can save the invoice, then open it in Modify Mode and give the print command again. Follow these steps:
Step 1: Go to Transactions then select Voucher Type and click on Modify.
Step 2: Press Alt+P to print the invoice or click on the print option and then print the invoice.
I gave a freight/transport discount to a customer but it is not showing up properly. What is the correct way to account for this?
If freight/transport discount to a customer not showing properly then you can follow below points.
1. Resave the entry again.
2. If problem still persist then take a latest backup of the data and check the tagging option in bill sundry of discount and tag or untag account as per your requirment.
My customer's PAN number and address is in one state but I am shipping to another state. How do I reflect this in BUSY?
In BUSY, use the 'Billing Shipping Details' feature and enter the customer's details as per party. This will ensure that the correct shipping details are used for the different state, while the customer's details are still accurately reflected on the bill and shipping detail address will be different as needed.
The software is showing incorrect balances for some accounts. How can I find and fix the cause for incorrect account balances in BUSY?
To find and fix the cause of incorrect balances for some accounts in the software, you can check
Step 1 : The account ledger and review all the entries to ensure they are correct.
Step 2 : Additionally, you can check for any duplicate entries or incorrect opening balances.
How to make changes to a bill that has already been created, such as changing tax rates or adding new items?
To make changes to a bill in BUSY, please follow the steps below:
Step 1: Go to the Transactions menu.
Step 2: Select Sale or Purchase transactions as required and click on modify.
Step 3: Define the Voucher number here to open that voucher for modification. After making the necessary changes, press save.
I am unable to differentiate between purchase and expense entries in the software. What is the right way to enter them?
To differentiate between purchase and expense entries in BUSY follow these steps:
Step 1: If you want to do entry in purchase invoice you need to select purchase voucher under transactions menu
Step 2: If you want to create expense invoice select the journal or payment voucher under transactions menu
The tax amount is not getting calculated automatically for my reverse charge invoices in BUSY. What could be the issue?
if Tax amount not auto calculate in RCM entry Check below detailes
Step 1: Go to the Administration Menu. Click on Master.
Step 2: Click on the account menu. Modify the RCM expense ledger.
Step 3: Go to GST Details and select Tax Category.
Step 5: Click on Save to save the account, Master.
How can I ensure that the sale price does not fall below the minimum sales price while creating an invoice?
To ensure that the sale price does not fall below the minimum sales price while creating an invoice in BUSY Accounting software, you can set up a minimum selling price (MSP) for each item in the item master and aslo allow warning only or Dont't allow on minimum sale price.
How can I retrieve the amount after zeroing out the purchase and sales entries in BUSY Accounting Software?
To modify the entries of sale and purchase , follow the steps below:
Step 1: Go to transaction
Step 2: Select sale or purchase the voucher you want to modify
Step 3: Now go to modify
Step 4: Mention voucher number then press ok
Step 5: Changed the details of voucher then resave