Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the correct invoice series to select in BUSY when generating a sales return invoice with e-invoice?

You can select running series in which you are adding bill in sales return. Please follow below mentio steps for create Sales Return invoice in BUSY:-
Step 1:- Transaction Tab
Step 2:- Sales Return (Cr. Note)
Step 3:- Add, enter details of party, original sale invoice no., item details, etc.

How can I customize the voucher entry screen or fields to capture additional details like serial numbers?

If you want to customize the voucher entry screen in the column then you need to contact to the channel partner. If you want to show in the additional fields then can add it through voucher series configuration then seperate window get open but will not show in the column.

Is there any specific format or information required to add a new vehicle inumber in the software?

No specific format or information is required to add a new vehicle number in BUSY software,you just need to make sure transport details feature is enabled in your company and you can specify the vehicle number in its respective field that is appear in transport window while saving the invoice.

How do I modify the billing details if I have entered unit quantity instead of kgs?

To change the billing details like Unit then follow the below steps:
Step 1: Go to Transaction menu
Step 2: Click on voucher
Step 3: Then click on list option
Step 4: Then open voucher in modify mode
Step 5: Then change Unit in invoice and save the changes

How can I track the shipment of my goods sent to different areas of a party?

In BUSY, you can track the shipment of your goods sent to different areas of a party by using the 'Bill to Ship to' option. This option allows you to bill to one party and ship to another. You can also use the 'Transport' window to track the shipment details.

Why is the RCM sale data not showing after I enter it for GSTR returns filing?

The sales RCM data shows in the GSTR 1 b2b reverse charge section as per the new goverenment templates in the GSTR 1 report of BUSY.
If you are using the older BUSY version then will reflect in B2B section.After the data backup, update the BUSY to the latest version.

Why important is it to have valid reasons for modifying my transactions in BUSY Accounting Software?

It is important to have valid reasons for modifying transactions in BUSY, due to audit trail is mandatory for a company as per the ministry of corporate affairs guidelines. So at the time of auditing of your books if found transactions are modified then you must have a valid reason. 

How do I ensure consistency between data entered on vouchers and what shows up on reports?

To ensure consistency between data entered on vouchers and what shows up on reports, it is important to check that all necessary fields are filled out accurately and consistently across all vouchers. It is also recommended to regularly reconcile and review reports to identify any discrepancies and make necessary corrections.

The name and address of my supplier is not showing correctly. How to change it?

To change the name and address of your supplier please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then select account
Step 4: Open the account from modify or list option
Step 5: Then change the name,address of that supplier and save the changes

How do I add transport and pin code details in BUSY to generate e-way bills?

To add transport and PIN code details in BUSY to generate e-way bills, you need to go to the transport details section while generating the bill. Enter the relevant information such as the vehicle number and the PIN code. Make sure to save the details before generating the e-way bill.
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