Frequently Asked
Questions

Q: What is the correct invoice series to select in BUSY when generating a sales return invoice with e-invoice?

You can select running series in which you are adding bill in sales return. Please follow below mentio steps for create Sales Return invoice in BUSY:- Step 1:- Transaction Tab Step 2:- Sales Return (Cr. Note) Step 3:- Add, enter details of party, original sale invoice no., item details, etc.

Q: What are the different taxation types and rates supported? Is tax calculation automated?

In BUSY, there are multiple Taxable type like Taxable ( Voucher-wise), Taxable (Item-wise), Exempt, Non-GST, Reverse Charge, Zero Rated and Nil Rated which is used in sales type. You can specify the tax rtae based of Specific requirement of transaction, tax will charge automatically based of selected taxation type and rate.

Q: Do I need to include GST numbers for both billing and shipping parties?

No, There is no requirement to specify a GST number for both the billing and shipping parties. If the shipping party is registered, you may include its GSTIN. Alternatively, if the shipping party is unregistered, you can simply select the Unregistered Dealer option and proceed without providing a GST number.

Q: What should I do if the tax for a factory item is exempted?

In BUSY, if the tax for a factory item is exempted, you should mark the purchase or sale type as exempt while recording or adding voucher. If have other items also in which is tax is applied in same voucher then select sale or purchase type as item wise tax.

Q: How do I correct issues with misspelled words or broken sentences in BUSY?

To fix misspelled words or broken sentences in BUSY: 1.Identify if the mistake is in the master or voucher. 2.If in the master, go to the "Modify" option to correct details. 3.If in the voucher, also use the "Modify" option to rectify errors. 4.There is no automatic correction feature; changes must be made manually.

Q: Can you help me understand how to calculate item tax on a voucher?

To calculate item tax in voucher , follow the steps below : Step 1: When posting vocher select correct sale or purchase type Step 2: Check in item master tax category is mention correct Step 3: Item tax is calculated as per tax category mention in item master and voucher type

Q: What is the purpose of the bill to ship to option in BUSY?

In BUSY, you can track the shipment of your goods sent to different areas of a party by using the 'Bill to Ship to' option. This option allows you to bill to one party and ship to another. You can also use the 'Transport' window to track the shipment details.

Q: Can you guide me on how to cancel a voucher in Sales?

To cancel voucher invoice in sales, you need to follow these steps : Step 1 : Go to transactions then select voucher type sales Step 2 : Click on modify mode and open voucher for april month Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.

Q: I'm having issues deleting an invoice in BUSY what should I do?

Find out the steps to delete transaction in BUSY Step1 : Open the company in BUSY Step 2 :Then go to transaction menu Step 3: Select the voucher type as per your requirement Step 4 : Then Open that voucher in modify mode Step 5 : Then delete that voucher through f8

Q: How can I activate a voucher and create it on my own?

To activate a voucher and create it on your own in BUSY , you need to enter on the voucher and press Ctrl + X. It will ask if you want to activate this voucher. Press Yes and you can create voucher with all item details and save the voucher.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the correct invoice series to select in BUSY when generating a sales return invoice with e-invoice?

You can select running series in which you are adding bill in sales return. Please follow below mentio steps for create Sales Return invoice in BUSY:-
 Step 1:- Transaction Tab
 Step 2:- Sales Return (Cr. Note)
 Step 3:- Add, enter details of party, original sale invoice no., item details, etc.

What are the different taxation types and rates supported? Is tax calculation automated?

In BUSY, there are multiple Taxable type like Taxable ( Voucher-wise), Taxable (Item-wise), Exempt, Non-GST, Reverse Charge, Zero Rated and Nil Rated which is used in sales type.
You can specify the tax rtae based of Specific requirement of transaction, tax will charge automatically based of selected taxation type and rate.

Do I need to include GST numbers for both billing and shipping parties?

No, There is no requirement to specify a GST number for both the billing and shipping parties. If the shipping party is registered, you may include its GSTIN. Alternatively, if the shipping party is unregistered, you can simply select the Unregistered Dealer option and proceed without providing a GST number.

What should I do if the tax for a factory item is exempted?

In BUSY, if the tax for a factory item is exempted, you should mark the purchase or sale type as exempt while recording or adding voucher. If have other items also in which is tax is applied in same voucher then select sale or purchase type as item wise tax.

How do I correct issues with misspelled words or broken sentences in BUSY?

To fix misspelled words or broken sentences in BUSY:
1.Identify if the mistake is in the master or voucher.
2.If in the master, go to the "Modify" option to correct details.
3.If in the voucher, also use the "Modify" option to rectify errors.
4.There is no automatic correction feature; changes must be made manually.

Can you help me understand how to calculate item tax on a voucher?

To calculate item tax in voucher , follow the steps below :
Step 1: When posting vocher select correct sale or purchase type 
Step 2: Check in item master tax category is mention correct 
Step 3: Item tax is calculated as per tax category mention in item master and voucher type

What is the purpose of the bill to ship to option in BUSY?

In BUSY, you can track the shipment of your goods sent to different areas of a party by using the 'Bill to Ship to' option. This option allows you to bill to one party and ship to another. You can also use the 'Transport' window to track the shipment details.

Can you guide me on how to cancel a voucher in Sales?

To cancel voucher invoice in sales, you need to follow these steps :
Step 1 : Go to transactions then select voucher type sales
Step 2 : Click on modify mode and open voucher for april month
Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.

I'm having issues deleting an invoice in BUSY what should I do?

Find out the steps to delete transaction in BUSY
Step1 : Open the company in BUSY 
Step 2 :Then go to transaction menu
Step 3: Select the voucher type as per your requirement 
Step 4 : Then Open that voucher in modify mode 
Step 5 : Then delete that voucher through f8

How can I activate a voucher and create it on my own?

To activate a voucher and create it on your own in BUSY , you need to enter on the voucher and press Ctrl + X. It will ask if you want to activate this voucher. Press Yes and you can create voucher with all item details and save the voucher.

Frequently AskedQuestions