Frequently Asked Questions

If showing run time error while saving a purchase voucher in BUSY, you need to follow these steps to fix this:
Step 1: Take backup of your company.
Step 2: Open your company then go to housekeeping menu.
Step 3: Select reindex database option then run that process and check after complete it.

To create the vouchers in BUSY, follow these steps:
Step 1: Login the company then go to transaction section
Step 2: Select the required voucher type then click on add option
Step 3: Mention the voucher series, date, voucher number and the other required details.
Step 4: After update the details, save the invoice.

When you select a sales order in the sales invoice, the software automatically fills the quantity as per the order. However, you have the option to modify the quantity as per your requirement. BUSY does not have any option to restrict you from changing the quantity in the sales invoice.

If you want to customize the voucher entry screen in the column then you need to contact to the channel partner. If you want to show in the additional fields then can add it through voucher series configuration then seperate window get open but will not show in the column.

No specific format or information is required to add a new vehicle number in BUSY software,you just need to make sure transport details feature is enabled in your company and you can specify the vehicle number in its respective field that is appear in transport window while saving the invoice.

To change the billing details like Unit then follow the below steps:
 Step 1: Go to Transaction menu
 Step 2: Click on voucher
 Step 3: Then click on list option
 Step 4: Then open voucher in modify mode
 Step 5: Then change Unit in invoice and save the changes

In BUSY, you can track the shipment of your goods sent to different areas of a party by using the 'Bill to Ship to' option. This option allows you to bill to one party and ship to another. You can also use the 'Transport' window to track the shipment details.

The sales RCM data shows in the GSTR 1 b2b reverse charge section as per the new goverenment templates in the GSTR 1 report of BUSY.
 If you are using the older BUSY version then will reflect in B2B section.After the data backup, update the BUSY to the latest version.

It is important to have valid reasons for modifying transactions in BUSY, due to audit trail is mandatory for a company as per the ministry of corporate affairs guidelines. So at the time of auditing of your books if found transactions are modified then you must have a valid reason. 

To ensure consistency between data entered on vouchers and what shows up on reports, it is important to check that all necessary fields are filled out accurately and consistently across all vouchers. It is also recommended to regularly reconcile and review reports to identify any discrepancies and make necessary corrections.