Frequently Asked Questions

There could be several reasons why the pending challan window is not appearing while press F11. Some of the reason are:
1. You have not selected the Type as Against Challan.
2. You have selected wrong party.
3. Challan date is greater than the voucher creation date.
4. Challan already adjusted in other voucher.

If in the sales return voucher no calculating the cess then you need to check these steps:
Step 1: Check tax category specified in the item master and make sure the cess rate is mentioned in it.
Step 2: Ensure that the correct sale type is selected in the sales return voucher.

If any item is not showing in transaction then check the possible reason:
1. Item must be created in company.
2. If the item master is deactivated that item will not display during voucher entry.
3. Check the filter value for item dropdown option from voucher configuration and disable in case of enabled.

To correct the issue of your invoice picking up the wrong GST number automatically follow the below mentined points: 
1. Press CTRL+ F 
2. Click on Features and option 
3. Select GST/VAT enter the correct GST number 
4. Save the changes and resave the voucher to see the change effect

When you select local GST 5% during voucher entry it is not staying on it, then might be you have set the default sale / pur type in the party master. So when you select the party the Sale / Pur Type will be changed automatically according to party master.

Yes, it is possible to modify a sale voucher in case of pending orders in BUSY Accounting software. The user can open the sale voucher and modify it as per their requirement. They can also adjust pending orders in the sale voucher by pressing F11 and selecting the pending order.

In BUSY, there are multiple Taxable type like Taxable ( Voucher-wise), Taxable (Item-wise), Exempt, Non-GST, Reverse Charge, Zero Rated and Nil Rated which is used in sales type.
You can specify the tax rtae based of Specific requirement of transaction, tax will charge automatically based of selected taxation type and rate.

No, There is no requirement to specify a GST number for both the billing and shipping parties. If the shipping party is registered, you may include its GSTIN. Alternatively, if the shipping party is unregistered, you can simply select the Unregistered Dealer option and proceed without providing a GST number.

In BUSY, if the tax for a factory item is exempted, you should mark the purchase or sale type as exempt while recording or adding voucher. If have other items also in which is tax is applied in same voucher then select sale or purchase type as item wise tax.

To fix misspelled words or broken sentences in BUSY:
1.Identify if the mistake is in the master or voucher.
2.If in the master, go to the "Modify" option to correct details.
3.If in the voucher, also use the "Modify" option to rectify errors.
4.There is no automatic correction feature; changes must be made manually.