Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can you help me understand how to calculate item tax on a voucher?

To calculate item tax in voucher , follow the steps below :
Step 1: When posting vocher select correct sale or purchase type
Step 2: Check in item master tax category is mention correct
Step 3: Item tax is calculated as per tax category mention in item master and voucher type

What is the purpose of the bill to ship to option in BUSY?

In BUSY, you can track the shipment of your goods sent to different areas of a party by using the 'Bill to Ship to' option. This option allows you to bill to one party and ship to another. You can also use the 'Transport' window to track the shipment details.

Can you guide me on how to cancel a voucher in Sales?

To cancel voucher invoice in sales, you need to follow these steps :
Step 1 : Go to transactions then select voucher type sales
Step 2 : Click on modify mode and open voucher for april month
Step 3 : Press shortcut key Ctrl + X and cancel voucher by press ok key.

I'm having issues deleting an invoice in BUSY what should I do?

Find out the steps to delete transaction in BUSY
Step1 : Open the company in BUSY
Step 2 :Then go to transaction menu
Step 3: Select the voucher type as per your requirement
Step 4 : Then Open that voucher in modify mode
Step 5 : Then delete that voucher through f8

How can I activate a voucher and create it on my own?

To activate a voucher and create it on your own in BUSY , you need to enter on the voucher and press Ctrl + X. It will ask if you want to activate this voucher. Press Yes and you can create voucher with all item details and save the voucher.

How to resolve run time error showing while saving purchase voucher?

If showing run time error while saving a purchase voucher in BUSY, you need to follow these steps to fix this:
Step 1: Take backup of your company.
Step 2: Open your company then go to housekeeping menu.
Step 3: Select reindex database option then run that process and check after complete it.

I need help understanding the voucher creation process. Can you explain?

To create the vouchers in BUSY, follow these steps:
Step 1: Login the company then go to transaction section
Step 2: Select the required voucher type then click on add option
Step 3: Mention the voucher series, date, voucher number and the other required details.
Step 4: After update the details, save the invoice.

How to restrict invoice quantity as per sales order in BUSY?

When you select a sales order in the sales invoice, the software automatically fills the quantity as per the order. However, you have the option to modify the quantity as per your requirement. BUSY does not have any option to restrict you from changing the quantity in the sales invoice.

Can I change the series of the voucher in BUSY?

To change series of existing voucher in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify then specify the voucher series, number and date.
Step 3: After open the invoice in modify mode, change the voucher series and save the invoice.

How can I modify an incomplete voucher in the software?

To modify an incomplete voucher in BUSY,you need to follow these steps :
Step 1: Take data backup from company menu data backup.
Step 2: Login company go to house keeping and run check incomplete voucher
Step 3: Now run and open the voucher from list modify it and click on save button.
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