Frequently Asked Questions

Voucher not saved showing when there are condition exist: 
 1: User restriction by super user. 
 2: When incorrect data feeded like sale type sr no of item blank or unit not specified. 
 3: Check all details and re enter all details and resave voucher.

TFor make changes in previous voucher follow below steps:
Step 1: Go to transaction then selecet voucher type 
Step 2: Click on list then click on screen and open list of voucher
Step 3: Now open voucher and mention discount in bill sundry or item wise and save voucher

To modify the sales return in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales return
Step 2: Choose modify tab then mention voucher series, date and number to open the invoice in modify mode.
Step 3: Modify the required details then save the voucher.

For pass sale voucher with zero rated item entry follow below steps:
Step 1: Go to Transaction then go to sale voucher
Step 2: Click on add and mention date and series and take sale type zero rated
Step 3: Mention other detail item name and quantity and save voucher

Follow below steps to correct the exchange rates for foreign currencies in BUSY:
 Step 1: Select correct currency while enter voucher.
 Step 2: You need to mention accurate conversion rate.
 Step 3: Ensure you have add voucher entry properly.
 If still issue persists can share on support@busy.in

Yes, there is away to copy information from a purchase order into a new invoice in BUSY:
i. open purchase order in modify mode and press F12 
ii. then click on copy to clipboard and paste in new sale voucher through F12 and then save the voucher. 

Due to several reasons freight and forwarding charges is not added to the taxable amount:
 1. Incorrect Sale and purchase type used in voucher
 2. Incorrect tax category in item master
 3. If you have applied bill sundry of freight and forwarding charges after applying the tax

To generate export invoices in BUSY you no need to configure any additional settings. You have to select Export Sale Type and enter Port Code, Shipping Bill No. to generate e invoice also. You also make sure for export invoice party should be created ouside the country.

Once a bill is generated in BUSY, it cannot be edited. There is no time limit to edit a bill after it has been generated. If any changes are required, you will need to cancel the existing bill and generate a new one with the desired modifications.

During purchase voucher entry you have to enter your voucher number as per your requirement but in 
Purchase bill number you will enter the purchase bill number that you received from your supplier so that 
you can reconcile your GSTR 2B or 2A with purchase bill Number.