Frequently Asked Questions

To udated the correct MRP in past sales voucher, follow these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Select the modify option and access the required invoice in modify mode.
Step 3: Update the MRP for relevant item and save the invoice.

Tax is not being applied on your purchase return even though GST is specified in purchase type because:
Step 1: In item master tax category is not properly defined If using item wise tax.
Step 2: In bill sundry apply tax using F4 key as per the purchase type.

For delete records in bulk or batch you can do the following steps:
Step 1: Go in Display.
Step 2: Then select Check list.
Step 3: Then select audit trail & then press F8 for delete it.
Step 4: Or you can press Ctrl + Alt + D for batch deletion.

For applying GST on taxable amount in voucher:
1. In case of multirate sale or purchase type click on apply tax or press F4 in bill sundry tab.
2. In case of item wise sale or purchase type press enter after amount then showing automatic gst amount in voucher.

Follow below steps to correct the exchange rates for foreign currencies in BUSY:
 Step 1: Select correct currency while enter voucher.
 Step 2: You need to mention accurate conversion rate.
 Step 3: Ensure you have add voucher entry properly.
 If still issue persists can share on support@busy.in

Yes, there is away to copy information from a purchase order into a new invoice in BUSY:
i. open purchase order in modify mode and press F12 
ii. then click on copy to clipboard and paste in new sale voucher through F12 and then save the voucher. 

Due to several reasons freight and forwarding charges is not added to the taxable amount:
 1. Incorrect Sale and purchase type used in voucher
 2. Incorrect tax category in item master
 3. If you have applied bill sundry of freight and forwarding charges after applying the tax

To generate export invoices in BUSY you no need to configure any additional settings. You have to select Export Sale Type and enter Port Code, Shipping Bill No. to generate e invoice also. You also make sure for export invoice party should be created ouside the country.

Once a bill is generated in BUSY, it cannot be edited. There is no time limit to edit a bill after it has been generated. If any changes are required, you will need to cancel the existing bill and generate a new one with the desired modifications.

During purchase voucher entry you have to enter your voucher number as per your requirement but in 
Purchase bill number you will enter the purchase bill number that you received from your supplier so that 
you can reconcile your GSTR 2B or 2A with purchase bill Number.