Frequently Asked Questions

To see pre defined narration , follow the steps mentioned below:
Step 1: Go to adminitration then click on masters
Step 2: Now select standard narration and click on add
Step 3: Select voucher type and mention narration and save
Step 4: When adding voucher you can pick narration by f4 key.

It depends on the type of transaction:
1.Determine if the transaction is inter-state or intra-state.
2.If it's inter-state, select IGST.
3.If it's within the state, choose CGST and SGST.
4.Decide the GST percentage based on the goods or services.
By following these steps, you can accurately select the appropriate GST for your vendor.

If the purchased item is showing a different or higher price than the original purchase price in your data, you may need to check the original purchase voucher for the item in March. Verify that the correct purchase price was entered at the time of the transaction.

If you enter duplicate number in voucher either you have manual voucher numbering or automatic it will be shows you duplicate entry warning , so if it is not showing warning do check that is that voucher number exist or not by the modify tab or list.

Yes, it is possible to make a single bill for multiple items with different tax rates in BUSY. To create such a bill, you can use the sale or purchase type as Multi Tax Rate or item wise option , where items belong to different tax rates.

If you have done the changes in the product and services but if GST is calculating in the old values then you have to remove the product and service account from F9 shortcut key then enter it again in the voucher to get effect of new calculation.

To fix shipping details error on an invoice, ensure that the correct shipping details are entered in the billing shipping window. Verify the PIN code, address, and state of the shipping party. If there is an error, update the again shippings details and generate the invoice again.

To change the taxable amount to get a desired total value after tax is applied in BUSY, you can adjust the taxable value by deducting or adding the necessary amount. This can be done manually in the voucher or invoice entry by editing the taxable value field.

No,If you do change in voucher such as amount,Address and tax rate and E invoice has generated with wrong information so it will nt change in E Invoice you need to cancel your invoice as well as E Invoice afte that generate new one with correct details.

We can enter Credit Note with Items is Sales Return Voucher or without Items. 
Pls Follow the Below Steps for Sales Return :
Step 1: Transactions
Step 2: Purchase Return
Step 3: Add
Pls Follow the Below Steps for Credit Note without Items :
Step 1: Transactions
Step 2: Credit Note
Step 3: Add