Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I access old transaction records in BUSY and view previous statements and reports?

For previously recorded transaction in BUSY please follow below mention steps for checking reports of transactions:-
Step 1:- Display Tab
Step 2:- Account Books
Step 3:- Account Registers (Standard)
Step 4:- Sales, enter date range and then check all sales data same steps for other reports

I entered a wrong address and can't generate the bill now. What should I do?

If you mentioned the wrong address to correct it you can follow the below steps:
Step 1: Open the voucher and go to party then press Alt+ M to modify
Step 2: Then correct address in account master then save
Step 3: Now check by generating bill

How do I configure the software to calculate GST correctly as per new rules?

BUSY follows the GST calculation rules to compute the GST amount in vouchers. You can also update the tax categories in the items if the GST tax rates change or edit the Tax categories (If required).
Note: Take a backup of your data before making any changes.

Why is the reference window blank in the purchase voucher when making an adjustment?

The reference window in the purchase voucher may be blank when making an adjustment in the payment voucher it means that the user may not have created a reference for the voucher. It is important to create a reference in order to properly adjust the voucher.

Who generates the GR number and how do I get it for my purchase?

The GR number is generated by the customs authorities at the port of shipment when the exporter submits the GR form along with the shipping bill and other documents. In BUSY, you need to enter the GR number in the transport details window during voucher entry.

Is it possible to apply discounts for cash parties only at voucher amount?

Yes, it is possible to apply discounts for cash parties only at voucher amount in BUSY.Follow these steps:
Step 1: Go to transactions and select voucher type.
Step 2: Now add voucher and select party as cash and if want discount in bill sundry you can apply it.

How to ensure the sales invoice always shows the latest MRP in BUSY?

There is no such option which ensure that the mrp which is showing in sales is correct. We have to check it manually if Mrp is mention in the item master then set it warning Sale price is greater than Mrp in the warning alarms option.

How is the tax treatment different for domestic vs export sales in BUSY?

The tax treatment for domestic sales and export sales in BUSY is different. Domestic sales are subject to local GST codes like CGST(central Goods and Services Tax) and SGST(State Goods and Service Tax), while export sales are subject to IGST (Integrated Goods and Services Tax) codes.

How do I configure BUSY to handle both local and central transactions?

For transactions with parties within the same state, you should apply LGST or Local GST by selecting local Sale or Purchase type during voucher entrying and for transactions with parties outside the state, you should apply IGST or Central GST with central Sale or Purchase type.

How can i remove the particular item from the invoice in BUSY?

To remove the particular item from the invoice, you can follow the below steps :
Step 1: Open the required invoice in which you want to remove the item from grid.
Step 2: Click on item which you want to remove then press F9 ket at item grid.
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