Frequently Asked Questions

If you want to do the debit note entry in BUSY please follow these steps:
Step 1: Go to transactions menu 
Step 2: Then click on purchase return voucher or click on debit note voucher after that click on add to create a debit note in BUSY

If you want to modify the input tax credit in the purchase voucher then you can either manually edit in some voucher. If there are multiple vouchers then you can correct it through excel import or bulk voucher creation and modification option after the data backup.

For correcting the job id and amount field in the voucher you can modify that voucher in BUSY by going to transaction menu and then select material issue to party and material received from party voucher then click on modify to make changes in the voucher.

The discount given during a sale may not be reflected in a return or while filing a return because the item-wise discount feature may not be enabled in the sale return. This feature needs to be enabled in order for the discount to be reflected correctly.

To update customer address :
Step 1 : CLick on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Put cursor on party name and press ALT + M , modify the party address
Step 5 : Change the item price and quantity and save bill

To manage fixed asset in BUSY:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add fixed asset account
Step 5 : Pass journal entry for fixed asset account
To default set configuration you can enable and disable features as per your business requirement

To change the system-calculated distance between your company and customer address, you can set the distance to zero in the transport window and generate it again. Alternatively, you can update the dispatch details with the correct address to ensure the correct distance is calculated in voucher.

You can enter the commission income for multiple parties through the journal voucher.
 Pls follow the below steps :
 Step 1: Click on Transaction
 Step 2: Then Journal 
 Step 3: Then Add
 Here mention the debit and credit account of multiple parties and commission account.

To adjust a PO without closing it completely, you want to adjust with half/how much quantity you want to adjust of the PO in the purchase voucher, basically if you adjust less quantity/item of the PO then it is still showing in pending with remaining quantity/item.

To fix this issue, you need to create a separate sale return voucher with the same invoice number as the original sale. This will ensure that the sale return is properly recorded and not mistaken as a sale.And the sale return voucher will be recorded seperatly.